Hitchfields Anmeldelser 124

Can’t recommend this company enough. The service I received from their salesman ‘Sam’ was second to non. I bought a lovely Audi Q5 from them and the process was so smooth from start to finish. 5* service . Thank you Sam.

Just been down to collect my Audi A1 and couldn’t be happier with the service, Jo clearly and transparently laid out all my options when it came to the purchase, no messing around and straight to the point with the facts which I really appreciate.

Buying a car from Hitchfield Huddersfield was one of the biggest mistakes I’ve ever made. If you enjoy being lied to, ignored, misled, and left thousands of pounds out of pocket, then by all means, go ahead. Otherwise, avoid this place like the plague.

I was sold an Audi A7 that was supposedly in “excellent condition.” What I got instead was a complete mess: a cracked windscreen, a broken spoiler, and a coolant system ready to fail. Within 24 hours of driving off, the car started showing problems. That should have been the first red flag—but sadly, it was only the beginning of a nightmare.

Matt, their after-sales manager, is utterly incompetent. He gave me empty promises, ignored my calls, dodged emails, and showed zero accountability. Weeks went by with no updates while my car sat in their workshop. For week I had to get public transport because they couldn’t get their act together.

When the car was finally returned, it had more issues: a malfunctioning radar sensor, a leaking AdBlue injector, and contaminated coolant. Audi diagnosed the problems and charged me over £1,700 to fix the mess Hitchfields handed me. Matt had the nerve to tell me to go to Audi, promised to cover the costs—then vanished. Not a word. No refund. No explanation. Just pure cowardice.

The arrogance and negligence on display here are genuinely shocking. This dealership does not care about its customers once they’ve taken your money. Their word means nothing, and the aftercare is practically non-existent.

Hitchfields is not just a bad dealership—it's a ticking time bomb of bad faith, broken promises, and financial pain. I wouldn’t trust them to sell a bicycle, let alone a £20k+ vehicle.

If you value your sanity, your wallet, or your time: DO NOT BUY FROM HITCHFIELDS. EVER.

Purchased a car from Hitchfields back in March, an overall good experience from start to finish. Neil and Joe were helpful, and it didn't take long to complete the purchase. Everyone was very polite, helpful, and knowledgeable. Communication between shop and customer could be improved in my opinion but no other points to be made. I would definitely recommend and use them again in the future.

Great friendly service recieved from Neil and the team when purchasing my land rover, would highly recommend.
Very pleased.

Had a very good experience when buying a car from here. Neil did everything he said he was going to do when putting a deal together which helped it to be an easy purchase

Very efficient and easy to purchase my new vehicle.
Would recommend this dealer.

Alastair was my sales guy. Really friendly and helpful. Car was prepped and ready for me in a week. Couldn’t recommend this company enough

A refreshing service at Hitchfields recently: Neil was knowledgeable and friendly. I asked lots of questions and he was so patient in explaining, ensuring myself and my husband knew exactly what we were purchasing. I would 100% recommend that you ask for Neil if you’re planning on buying a car at Hitchfields

Has some of the best quality cars and workers are great. Big shout out to Neil! He really is great and made me and my husband’s experience the best it could be.

Great service!
It’s a breath of fresh air to have had such a good experience of buying a car! From enquiring, to test driving and buying the car and driving off was effortless.

Neil was so helpful, he made the whole process easy. Couldn’t recommend him or Hitchfields any higher.

Sam was amazing throughout the whole process. Quick turnaround and perfect car. Pleasure doing business Hitchfields!

Jimmy was excellent, any issues resolved and prompt pick up on request. Easy buying experience

Had a fantastic experience today with Neil who provided a brilliant service all way round the process. Was very patient and knowledgeable across the board and even catered to anything I wanted which was amazing of him! Overall a super easy and hassle free experience that saw me in and out the door with no stress. Would 100% recommend Neil to anyone thinking about coming here.

We’ve had a great experience with Hitchfields buying our dream family car!
Sam was fantastic from start to finish, he answered all our questions which gave use the confidence that we were buying a good car, we did a part ex with our car, and even though we had to renegotiate it was all dealt with easily and smoothly.
The car was ready when he said it was going to be, valeted as expected and made sure all paperwork was sorted in a timely manner
Highly recommend, and thank you again we love our new car!

Neil has been wonderful, from my enquiry right through to collection of the car. Friendly and professional. Thanks Neil and team.

This is the second vehicle I’ve purchased from Hitchfields. Always found their customer service to be exemplary even when dealing with minor problems after the sale. Just picked up my new vehicle and again cannot fault the level of service provided.

Hassle free car sales, straight forward and upfront 👌Brilliant job Jo 👍🏻👍🏻

The guys at Hitchfields couldn’t be more helpful, hit quite a few bumps along the process (my fault not theirs😂) and the car ended up having to be delivered to me in the end but we got there and the lads were great, cracking jokes to cut the stress and working with us to make sure everything got sorted, couldn’t have asked for anything else, thanks to Neil and all the others that had a part in the handover!☺️

Excellent, efficient and cheerful dealings with Jimmy from start to finish
He knows his stuff
Many thanks Jimmy