Speed at which the claim is handled is why I like the service. You simply fill in a form - not the best online form because if you have an eye test with an eye health test and prescription glasses,... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This is what is called efficient service delivery. Keep up the good work. The claim was easily processed and the payment fast.
Have made 2 claims for optical now. Easy to make claims and the turnaround is literally 2-3 days before you receive notification it has gone through. Money in my bank in less than a week. Brilliant 👏... Se mere
ITS THE BEST I have been a member of Health Shield since 1964and during that time can honestly say that I have never had any difficulty with any aspect of the service provided. Information reques... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We design and build health and wellbeing packages for businesses and their employees; helping people lead healthier, happier, more productive lives since 1877.
Kontaktoplysninger
Electra Way, CW1 6HS, Crewe Business Park, Storbritannien
- 01270 588555
- www.healthshield.co.uk
4,6
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
A+ very quick
8. juli 2026
Swift and straight to the point
Swift and straight to the point. I also love the way, you know exactly where you are and what stage the claim is at.
22. juli 2026
Easy to claim and quick refund process
1. juli 2026
Fast efficient no hassle :-)
15. juli 2026
Very easy to use
21. juli 2026
I am lucky that my employer offers this…
I am lucky that my employer offers this as part of my package. I find claiming easy and straight forward. On the odd occasion when I have emailed with a query it was dealt with quickly and efficiently. It is refreshing to find a company that seems to be organised and gives good customer service.
21. juli 2026
Uopfordret anmeldelse
No problems at all as long as you have…
No problems at all as long as you have the correct receipts showing "paid", "qualifications", and the treatment.
Been okay for me with only a couple of forms needing resubmission.
All good 🌟🌟🌟🌟🌟
20. juli 2026
Uopfordret anmeldelse
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
I WOULD NOT RECOMMEND THIS HEALTH…
I WOULD NOT RECOMMEND THIS HEALTH INSURANCE FOR ANYONE
Terrible customer service. They never answer our questions properly. Always requesting additional information when we send questions via our own email that they have in their account. It does not adequately cover doctors outside the UK, so now that my company changed the plan, and following their reply I'll have to change my doctor who looked after me and avoid going to the doctor whilst traveling as the travel policy is not flexible , while other plans are. I would NOT choose this plan for myself and neither for my company.
Updating this with more: The insurance does not accept doctors who are only registered with the General Medical Council (GMC). The doctor must be registered as a specialist, which is extremely confusing.Customer service failed to explain this requirement properly, and as a result, I lost a significant amount of money.
Update re company reply: The Customer Service did not provided a full information on the terms and conditions for accepted qualifications. Also note, their customer service never provide a proper answer/information.
20. juli 2026
Besvarelse fra Health Shield Friendly Society Ltd
Hello Paola,
I am sorry there was an issue with your claim. In order for a claim to be paid your treatment must fit with the accepted qualifications that need to be provided when claiming. To help with future claims, there is a list of accepted qualifications (in this link) https://www.healthshield.co.uk/customers/accepted-accreditations-and-qualifications/ and we ask that members check this before booking a treatment.
When joining the membership we send your membership plan and terms & conditions which outline the amounts that can be claimed for each benefit and what can be claimed for each benefit, these are also sent on each renewal term. We advise our members to check both documents before making a claim, however, if you feel incorrect advice has been provided to you regarding a claim, I would be happy to look into this further for you and can be contacted filling in our contact form (copy this link) https://www.healthshield.co.uk/contact-us/individual/health-cash-plan/member/ and select ‘Trust Pilot review’ or call 01270 588555. Thanks, Hannah
Very easy to put claim in and response…
Very easy to put claim in and response is received quickly back
Payment always goes in within the time frame
18. maj 2026
Fast rembursment
16. juli 2026
Swift and efficient.
1. juni 2026
Claims Process
Process is easy to follow to make a claim which is then process very quickly along with reimbursement
4. juni 2026
Submitting a Claim
Submitting claims on line is easy. I receive notification that my claim has been received and one when it has been approved. It is back in my bank in 3 days. Fantastic service.
28. maj 2026
Usual punctual, thorough and kindly treament.
Usual punctual and thorough and kindly considered (I am elderly and lame) service.
I have been a regular patient at this practice since 1971
and have always been well pleased, and never had cause for complaint.
Thank you.
23. juni 2026
Fairly straightforward process
Fairly straightforward process. Claim processed in good time.
30. juni 2026
The claim was fast and easy 👌
16. juli 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.