The team were professional and helpful and wanted to make sure I would be happy with the outcome (ring resizing) as my ring had an unusual band. The result is fantastic. You cannot see where they work... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The workshop remodelled/created a new wedding ring for me using the diamonds from my original ring following a botched remodel elsewhere. I was impressed by how knowledgeable and caring the staff w... Se mere
Virksomheden har svaret
they were all amazing took the time to talk up through what could go wrong but nothing did, Ring was cared for and it was done within days, perfect fit would definitely use again. thanks
Exceptional service. An item of jewellery that’s been on your finger for decades is hard to trust to just anyone. Highly professional, friendly & knowledgeable, incredible expertise. I cannot recommen... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hatton Garden Workshop (www.hattongardenworkshop.com) is the UK's premier jewellery workshop, offering unparalleled craftsmanship and direct-to-customer goldsmithing services. Located in the heart of London's historic jewellery quarter, our expert team combines decades of traditional bench skills with modern techniques, ensuring every piece of jewellery is treated with the utmost care and precision. Because we truly care for our customers and understand the immense sentimental value behind every piece, we provide transparent, high-quality, and highly secure services. We specialise in fast turnaround times without ever compromising on quality. Our Core Specialist Services: Same Day Ring Resizing: Fast, precise, and secure ring resizing services completed on the same day for maximum convenience and peace of mind. Expert Ring Resizing: Professional adjustments for engagement rings, wedding bands, and vintage rings across all precious metal types. Jewellery Repairs: Comprehensive restoration, stone resetting, and repair services to bring your cherished, damaged pieces back to life. Jewellery Remodelling: Bespoke redesign services, transforming old, inherited, or unworn jewellery into stunning contemporary pieces. Wedding Band Melt and Makes: A deeply sentimental, custom service where we melt down your heirloom gold to craft bespoke, personalised wedding bands. At Hatton Garden Workshop, our reputation is built on trust, exceptional quality, and dedicated customer service. Whether you require an urgent same-day repair or a complex jewellery remodelling project, our master jewellers are here to help. We value your feedback and invite you to read our reviews or share your own experience with us below.
Kontaktoplysninger
2a Bleeding Heart Yard, EC1N 8SJ, London, Storbritannien
- 02037802258
- info@hattongardenworkshop.com
- www.hattongardenworkshop.com
Like what you see?
4,9
Fremragende
697 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service…
Very helpful in describing how my rings could be refitted due to severe arthritis in hands. Prompt service and I can now wear my perfectly fitting rings again
26. oktober 2024
Besvarelse fra Hatton Garden Workshop
Hi Linda,
It's great to hear that we could help you enjoy your rings again, thank you for your kind review!
A real on-site workshop in the heart of London
I was quickly seen and well advised, great to see the jewellers at work right on site, fantastic results and very fair pricing.
25. oktober 2024
Besvarelse fra Hatton Garden Workshop
Hi Ted,
Thank you for your kind words, we are so glad to have been able to help. Let us know if you have any other jewellery needs in future!
Besvarelse fra Hatton Garden Workshop
Hi Edward,
We appreciate your review greatly, thank you for coming in and do let us know if we can help with anything in future!
Great service
Polite, expertise, quick booking appointment process and fast delivery
24. oktober 2024
Besvarelse fra Hatton Garden Workshop
Hi Foivos,
Thank you so much for your review, we are glad to help! Please get in touch if you need anything in future :)
Great communication and friendly…
Great communication and friendly service. Supplied and fitted an antique diamond very efficiently. Were able to source a suitable diamond that matched the others within a short timeline too. Thanks for your help
17. oktober 2024
Besvarelse fra Hatton Garden Workshop
Hi Katherine,
Thank you so much for your kind words, we are very happy to help! Get in touch if we can help with anything else in future.
A seamless and affordable service from…
A seamless and affordable service from start to finish.
17. oktober 2024
Besvarelse fra Hatton Garden Workshop
Hi David,
We are so glad, and thank you for your review. Do let us know if we can do anything else for you in future!
Hatton Garden Workshop are true professonals
Excellent and courteous service and a truly professional repair of my gold ring done in a week as promised
16. oktober 2024
Besvarelse fra Hatton Garden Workshop
Hi Marion,
We are so glad that you were happy with the service you received. Please do get in touch if you need anything in future!
I went for a ring size for my…
I went for a ring size for my engagement ring and they were brilliant. They were super patient with me when I was undecided about what size. The sizing was done so quickly and it is perfect.
Thank you!
9. oktober 2024
Besvarelse fra Hatton Garden Workshop
Hi Katie,
Thank you so much for your kind review, we're so glad you're happy with your sizing. Do let us know if you need anything in future :)
Exceedingly splendid group of folks
Pretty splendid group of folks,
Fixed my wife's engagement ring in less than five minutes. I would certainly encourage anyone who needs a fix to visit Hatton Garden. They are true craftspeople and incredibly professional.
27. september 2024
Besvarelse fra Hatton Garden Workshop
Hi Nathan,
We are so happy to help, and glad you enjoyed your experience with us. Get in touch if you need anything in future!
Ring Modification
I arranged an appointment and took a ring here which I wanted modified to host a larger and different shaped diamond. I was immediately welcomed and put at ease, and the gentleman confided with one of the smiths to see if my requests were possible. He checked and noted down the GIA number of the diamond I had brought in which put my mind at rest that the diamond wouldn’t be swapped out (as is often warned off). The works were completed to schedule and it was easy to collect and pay on completion. The finished ring was nothing short of stunning. Not cheap but you certainly get what you pay for, the goldsmith did an incredible job. I would highly recommend this workshop for jewellery modifications or repair. Thank you!
2. oktober 2024
Besvarelse fra Hatton Garden Workshop
Hi Tom,
What a wonderful review to receive, thank you. Do let us know if we can help with anything else in future!
Total confidence in the Hatton Garden Workshop
I would recommend the Hatton Garden Workshop. My daughter wanted her ring a smaller size. I met Mike who explained the job, the stones were checked after to ensure non would pop out after the alteration, and this was all completed in 1 hour because there were no complications. Excellent service and very easy to book an appointment online. Very professional, thank you.
1. oktober 2024
Besvarelse fra Hatton Garden Workshop
Hi Debbie,
Many thanks for your lovely review, we are glad you both felt cared for. Please do let us know if you need anything in future, we'd love to welcome you again.
no nonsense good value service
no nonsense good value service, straightforward appraisal and fast work
28. september 2024
Besvarelse fra Hatton Garden Workshop
We appreciate your feedback greatly, thank you for visiting and do let us know if we can help with anything else
All round great service
Easy to use
Made appointment with ease
Friendly and very helpful
Quick service and great workmanship
25. september 2024
Besvarelse fra Hatton Garden Workshop
Hi Caileen,
Thank you so much for taking the time to leave us a review. We appreciate your visit, and hope you'll come and see us again should you have any jewellery needs!
Fantastic service
Fantastic service, the workshop is full of expert crafts men and women. On the two occasions I have been there for a necklace repair, they did the work whilst I was waiting.
13. september 2024
Besvarelse fra Hatton Garden Workshop
Hi Leigh,
It's great to hear that you have had two happy experiences with us. Do let us know if we can help with anything else in future!
Besvarelse fra Hatton Garden Workshop
Hi Katie,
We are so glad you were happy with the service you received. Do let us know if you need anything in future :)
Besvarelse fra Hatton Garden Workshop
Hi John,
Thank you so much, we are very glad to know that you were happy with your experience :)
Fantastic customer service & my opal ring looks better than it ever has. I will using the company in the future. Thank you!
I would give 6 stars if I could. Great customer service, super friendly stuff and I’m very happy with the repairs they have done. I highly recommend this place!
4. september 2024
Besvarelse fra Hatton Garden Workshop
Hi Kasia,
What a great review, thank you so much! We would be more than happy to help with anything you may need in future :)
Excellent work fixing a ring and…
Excellent work fixing a ring and engraving a pocket watch. Friendly staff.
29. august 2024
Besvarelse fra Hatton Garden Workshop
Hi John,
Thank you for your kind words, we appreciate your review. Do let us know if we can help with anything in future!
Besvarelse fra Hatton Garden Workshop
Hi Louise,
We are so glad you are happy with the work that was carried out, thank you for your review!
Great service
Great team, very professional. The job was done in few days. Very easy to arrange appointment too.
14. august 2024
Besvarelse fra Hatton Garden Workshop
Dear Tihomir, thank you for your review and feedback, its always great to hear when customers are pleased. If we do anything further to assist you in the future, please let us know.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.