The team were professional and helpful and wanted to make sure I would be happy with the outcome (ring resizing) as my ring had an unusual band. The result is fantastic. You cannot see where they work... Se mere
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Se, hvad kunderne siger
The workshop remodelled/created a new wedding ring for me using the diamonds from my original ring following a botched remodel elsewhere. I was impressed by how knowledgeable and caring the staff w... Se mere
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they were all amazing took the time to talk up through what could go wrong but nothing did, Ring was cared for and it was done within days, perfect fit would definitely use again. thanks
Exceptional service. An item of jewellery that’s been on your finger for decades is hard to trust to just anyone. Highly professional, friendly & knowledgeable, incredible expertise. I cannot recommen... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hatton Garden Workshop (www.hattongardenworkshop.com) is the UK's premier jewellery workshop, offering unparalleled craftsmanship and direct-to-customer goldsmithing services. Located in the heart of London's historic jewellery quarter, our expert team combines decades of traditional bench skills with modern techniques, ensuring every piece of jewellery is treated with the utmost care and precision. Because we truly care for our customers and understand the immense sentimental value behind every piece, we provide transparent, high-quality, and highly secure services. We specialise in fast turnaround times without ever compromising on quality. Our Core Specialist Services: Same Day Ring Resizing: Fast, precise, and secure ring resizing services completed on the same day for maximum convenience and peace of mind. Expert Ring Resizing: Professional adjustments for engagement rings, wedding bands, and vintage rings across all precious metal types. Jewellery Repairs: Comprehensive restoration, stone resetting, and repair services to bring your cherished, damaged pieces back to life. Jewellery Remodelling: Bespoke redesign services, transforming old, inherited, or unworn jewellery into stunning contemporary pieces. Wedding Band Melt and Makes: A deeply sentimental, custom service where we melt down your heirloom gold to craft bespoke, personalised wedding bands. At Hatton Garden Workshop, our reputation is built on trust, exceptional quality, and dedicated customer service. Whether you require an urgent same-day repair or a complex jewellery remodelling project, our master jewellers are here to help. We value your feedback and invite you to read our reviews or share your own experience with us below.
Kontaktoplysninger
2a Bleeding Heart Yard, EC1N 8SJ, London, Storbritannien
- 02037802258
- info@hattongardenworkshop.com
- www.hattongardenworkshop.com
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4,9
Fremragende
697 anmeldelser
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Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
they were all amazing took the time to…
they were all amazing took the time to talk up through what could go wrong but nothing did, Ring was cared for and it was done within days, perfect fit would definitely use again. thanks
28. august 2026
Exceptional service
Exceptional service. An item of jewellery that’s been on your finger for decades is hard to trust to just anyone. Highly professional, friendly & knowledgeable, incredible expertise. I cannot recommend them enough
27. august 2026
Besvarelse fra Hatton Garden Workshop
Hi Stephen,
Thank you very much for your recommendation. We're glad you felt able to trust us and that we could help repair your ring. If you need anything else, please just let us know.
Mike & the Hatton Garden Workshop team
The team were professional and helpful…
The team were professional and helpful and wanted to make sure I would be happy with the outcome (ring resizing) as my ring had an unusual band. The result is fantastic. You cannot see where they worked on the ring, they cleaned and polished it and it looks fabulous. I would use this team again on any jewellery.
3. september 2026
Besvarelse fra Hatton Garden Workshop
Hi A E,
Thank you for writing a lovely review, we really appreciate it. It's great to hear you are happy with your resize and thank you for your recommendation.
Mike & the Hatton Garden Workshop team
Repair and New Design
Very easy to deal with. Understood my requirements. Discussed options with me. Completed the repair work in a timely manner. Prepared CADs of a new ring design. Happy to recommend this company.
19. august 2026
Besvarelse fra Hatton Garden Workshop
Thank you for taking the time to leave a 5 star review. We're glad to hear you're happy with our repair work and your new ring design.
Mike & the Hatton Garden Workshop team
Remodel and repair - Excellent service
The workshop remodelled/created a new wedding ring for me using the diamonds from my original ring following a botched remodel elsewhere.
I was impressed by how knowledgeable and caring the staff were, from my walk in chat with Hannah to my full consultation with Mike that covered every detail. They also repaired and resized my mother's 60 year old engagement ring. She is very happy with the result. I can't recommend them highly enough.
15. august 2026
Besvarelse fra Hatton Garden Workshop
Hi Mary,
Thank you for taking the time to leave a review, we really appreciate it. It's great to hear your mother is happy with her resize, and we're glad we could help remodel your ring. Just let us know if you need anything in the future, and have a lovely weekend.
Mike & the Hatton Garden Workshop team
Besvarelse fra Hatton Garden Workshop
Hi Raimonds,
Thank you for the 5 star review, we're glad to hear you're happy with your ring resize! If there is anything else you need please let us know, and have a lovely day.
Mike & the Hatton Garden Workshop team
Could not have been better
Could not have been better. I went in for a consultation on a jewellery clean and didn't feel any pressure to buy and all options were given to me. The gentleman helping me even told me what the hallmarks on my ring meant. Wonderful and will certainly go back next time!
19. august 2026
Besvarelse fra Hatton Garden Workshop
Hi Jon,
Thanks for taking the time to leave us a review. We're really glad we could help. If you need anything else just let us know, and have a lovely afternoon.
Mike & the Hatton Garden Workshop team
Excellent customer service
Excellent customer service. A smooth and efficient service with excellent communication throughout. Highly recommended.
13. august 2026
Besvarelse fra Hatton Garden Workshop
Hi Andrew, Thanks for your review, that is great to hear. If we can do anything to assist you in the future, please let us know
Excellent service and transparent pricing
I had an excellent experience with Hatton Garden Workshop. I brought in an engagement ring that originally belonged to my partner's grandmother and needed to be restored and resized. I received very good and very transparent advice and the work was completed beautifully within a week. I would certainly use them again.
11. august 2026
Besvarelse fra Hatton Garden Workshop
Hi BR,
Thank you for taking the time leave a review. We always try to be transparent with our advice, and we're glad we could help restore and resize your partner's ring. Please let us know if there is anything else we can do for you, and have a lovely afternoon.
Mike & the Hatton Garden Workshop team
Extremely happy with the repair to my…
Extremely happy with the repair to my necklace, it looks like new. I also like that the costs were explained to me properly before I gave my necklace to them. I would definitely use them again
11. august 2026
Besvarelse fra Hatton Garden Workshop
Hi Sandy,
It's great to hear you're happy with the repair to your necklace, and thank you for taking the time to leave a review. If there is anything else you need just let us know.
Mike & the Hatton Garden Workshop team
Excellent service from HGW!
Excellent service from HGW! Professional, Friendly & Efficient.
I highly recommend HGW.
18. august 2026
Besvarelse fra Hatton Garden Workshop
Hi Janine,
Thank you so much for taking the time to leave a recommendation. It's great to hear you're happy with out service, and we look forward to seeing you again soon.
Mike & the Hatton Garden Workshop team
Sourced a replacement opal for a ring…
Sourced a replacement opal for a ring and set it for a reasonable price. Difficult to tell which one is the replacement! Thank you, I’ll recommend to friends in need of repairs!
31. juli 2026
Besvarelse fra Hatton Garden Workshop
Hi Haley,
Thank you for taking the time to leave us a review. Its great to hear you're happy with your replacement opal, and thank you for the recommendation. If there is anything we can do for you in the future, just let us know.
Mike & the Hatton Garden Workshop team
Besvarelse fra Hatton Garden Workshop
Thanks for your review - that is great to hear. If we can do anything to help in the future, please let us know
Besvarelse fra Hatton Garden Workshop
Hi Liv,
Thank you for taking the time to leave a review. We're pleased we could attach your pendant and that you enjoyed the experience! If there is anything else we can do, just let us know, and have a lovely afternoon.
Mike & the Hatton Garden Workshop team
Besvarelse fra Hatton Garden Workshop
Hi Dean,
Thank you very much for taking the time to leave a review, we're really glad we could help repair your tennis bracelet. Please let us know if there is anything else you need and have a lovely day.
Mike & the Hatton Garden Workshop team
Besvarelse fra Hatton Garden Workshop
Hi Melanie,
Thank you very much for the 5 star review, it's great to hear you're happy with the resize and repair of your ring. If there is anything else we can do for you, just get in touch.
Mike & the Hatton Garden Workshop team
Excellent comms and service from start…
Excellent comms and service from start to finish. Also it says im in US but I am london based just on holiday currently.
6. juli 2026
Besvarelse fra Hatton Garden Workshop
Hi Thomas,
Thank you for the kind review. We're really pleased to hear you're happy with your ring resize and our communication. If you need anything else the next time you're in London just let us know.
Mike & the Hatton Garden Workshop team
The team were helpful and honest with…
The team were helpful and honest with me, as well as doing a great repair on my ring. I would happily recommend you in future.
26. juni 2026
Besvarelse fra Hatton Garden Workshop
Thank you for leaving a 5 star recommendation, it's great to hear you're happy with your ring repair. If there is anything else we can do for you just let us know.
Mike & the Hatton Garden Workshop team.
Timely response to my enquiry
Timely response to my enquiry, good website for corresponding, friendly and efficient assessment of the issue in the workshop, really beautiful craftsmanship in mending my damaged jewellery, reasonably priced for the workmanship, highly recommended.
The workshop is tucked away in a courtyard and there are steep steps on entry, so some nimble energy required
1. juli 2026
Besvarelse fra Hatton Garden Workshop
Hi Mrs Littlewood,
Thank you for your lovely recommendation. We're pleased we were able to help repair your pendant, and if there is anything else we can do for you please get back in touch.
Mike & the Hatton Garden Workshop team
Expert advice from Mike and team
Mike was a great help at Hatton Garden workshop, advising me clearly on what was needed, the risks, implications and costings. As a novice to the jewellery world and a little at sea on ring restoration and resizing, I felt confident in the advice given. Ring was complete before the quoted end date and the results were staggering - I was amazed at how much they had done to bring the ring back to life. Perfect partners to help make a special engagement!
24. juni 2026
Besvarelse fra Hatton Garden Workshop
Hi Arran,
Thank you for taking the time to leave us a 5 star review, your confidence in us is very much appreciated, and we're happy we could help bring your ring back to life. If there is anything else we can do for you please let us know, and have a lovely day.
Mike & the Hatton Garden Workshop team
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