The team were professional and helpful and wanted to make sure I would be happy with the outcome (ring resizing) as my ring had an unusual band. The result is fantastic. You cannot see where they work... Se mere
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Se, hvad kunderne siger
The workshop remodelled/created a new wedding ring for me using the diamonds from my original ring following a botched remodel elsewhere. I was impressed by how knowledgeable and caring the staff w... Se mere
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they were all amazing took the time to talk up through what could go wrong but nothing did, Ring was cared for and it was done within days, perfect fit would definitely use again. thanks
Exceptional service. An item of jewellery that’s been on your finger for decades is hard to trust to just anyone. Highly professional, friendly & knowledgeable, incredible expertise. I cannot recommen... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hatton Garden Workshop (www.hattongardenworkshop.com) is the UK's premier jewellery workshop, offering unparalleled craftsmanship and direct-to-customer goldsmithing services. Located in the heart of London's historic jewellery quarter, our expert team combines decades of traditional bench skills with modern techniques, ensuring every piece of jewellery is treated with the utmost care and precision. Because we truly care for our customers and understand the immense sentimental value behind every piece, we provide transparent, high-quality, and highly secure services. We specialise in fast turnaround times without ever compromising on quality. Our Core Specialist Services: Same Day Ring Resizing: Fast, precise, and secure ring resizing services completed on the same day for maximum convenience and peace of mind. Expert Ring Resizing: Professional adjustments for engagement rings, wedding bands, and vintage rings across all precious metal types. Jewellery Repairs: Comprehensive restoration, stone resetting, and repair services to bring your cherished, damaged pieces back to life. Jewellery Remodelling: Bespoke redesign services, transforming old, inherited, or unworn jewellery into stunning contemporary pieces. Wedding Band Melt and Makes: A deeply sentimental, custom service where we melt down your heirloom gold to craft bespoke, personalised wedding bands. At Hatton Garden Workshop, our reputation is built on trust, exceptional quality, and dedicated customer service. Whether you require an urgent same-day repair or a complex jewellery remodelling project, our master jewellers are here to help. We value your feedback and invite you to read our reviews or share your own experience with us below.
Kontaktoplysninger
2a Bleeding Heart Yard, EC1N 8SJ, London, Storbritannien
- 02037802258
- info@hattongardenworkshop.com
- www.hattongardenworkshop.com
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4,9
Fremragende
697 anmeldelser
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The whole experience was great
The whole experience was great. I visited for a ring resizing. I was given time to fully decide on the work, informed on the process and result.
The ring resize is incredible. I couldn’t believe how perfectly they resized it. The ring was also cleaned and returned super shiny.
13. marts 2025
Besvarelse fra Hatton Garden Workshop
Hi Stuart,
Thank you so much for taking the time to write this review, it means a lot to us that you're happy with the results! Let us know if we can do anythign else for you in future :)
Fantastic work
A stone had fallen out of my engagement ring, which I’ve worn every day for 35 years. The workshop rebuilt the setting, replaced the stone, made the ring a little larger and gave it a good polish. It really looks like the day we bought it. I’m delighted - thank you. Great communication too, and a good price.
5. marts 2025
Besvarelse fra Hatton Garden Workshop
H Nicky,
Thank you for choosing us to fix your ring, we are so glad you're happy with the work carried :)
Highly professional
Hatton Garden Workshop were a pleasure throughout, utterly professional and highly efficient. They took care of my much loved ring and restored it, perfectly and ahead of schedule. Thank you!
8. marts 2025
Besvarelse fra Hatton Garden Workshop
Hi Marianne,
We are so glad to hear you enjoyed your experience with us, thank you for your review!
Very professional service.
Very professional service.
I wanted to get my platinum wedding band resized and knew Hatton Garden was the place to go but the choice was very overwhelming given it is the diamond quarter of London.
A quick google search found this place with very positive reviews so took the plunge and glad I did.
I met Michael, a very knowledge and laid back guy who described the process and it was all very simple and made sure I would get a fit I was happy with. I felt the price was reasonable.
I even got it back next day considering I was told a week. Have no complains, they polished the ring and made it look brand new.
Fantastic place and I thoroughly recommend it. It's also tucked out of the way in Hatton Garden so if discretion is your thing, this is the place to go.
14. marts 2025
Uopfordret anmeldelse
Besvarelse fra Hatton Garden Workshop
Thank you so much for your review, it makes us very happy that you had a great experience with us! DO get in touch if we can do anything else for you :)
Highly recommend
I had a very delicate baby bracelet mended. I was very impressed with it, you can’t even tell it was fixed and cleaned it up nicely. Service was very great, highly recommend!
8. marts 2025
Besvarelse fra Hatton Garden Workshop
Hi Allana,
We are so glad you are happy with your piece, thank you for leaving this kind review!
Exceptional results
I found Hatton Garden Workshop largely because of the great reviews on Google. And it couldn’t be more truthful. They were so helpful with a repair and cleaned a couple of my pieces to a sparkle I couldn’t have imagined. Lovely people too.
1. marts 2025
Besvarelse fra Hatton Garden Workshop
Hi Maureen,
Your review means a lot to us, thank you for leaving us your feedback, and do let us know if you need anything else in future :)
Very professional staff
Very professional staff. Knew exactly what I wanted. My great grandmothers earrings were recreated to make a gorgeous diamond ring for my wedding. I was speechless when I saw it. Thank you for outstanding work and care.
6. marts 2025
Besvarelse fra Hatton Garden Workshop
Hi Samantha,
We are so happy to hear that you are pleased with your experience. Please do get in touch if you need anything else at all!
Real specialist and artists.
How rare and how glorious to find real specialists, real artists who can repair a beloved piece of jewelry. We were blown away by the personal care and warms we were met with. And my beloved necklace is now safely around my neck again. I can warmly recommend The Hatton garden Workshop and I will be back!
4. marts 2025
Besvarelse fra Hatton Garden Workshop
Hi Anette,
Your kind word means the world, we are so happy to receive them. Let us know if you need anything else from us :)
Really helpful throughout the process
Really helpful throughout the process, couldn’t recommend highly to anyone needing to re-size rings.
9. januar 2025
Besvarelse fra Hatton Garden Workshop
Hi Hannah,
Thank you so much for your review, we are very happy to hear you're happy with the service you received! Do get in touch if you need us again :)
Excellent service and repairs
1. marts 2025
Besvarelse fra Hatton Garden Workshop
Hi Barbara,
We are so glad that you're happy with the work carried out, please do get in touch if you need us again!
Really pleased!
I was really pleased with the work done on my three rings. Engagement ring repaired beautifully and all three re-plated to a perfect shine. They listened well to what I wanted and explained the cost in detail, breaking down each part so I could decide what I did and didn't want to be done. Very efficient turnaround too.
27. februar 2025
Besvarelse fra Hatton Garden Workshop
Hi Deborah,
Thank you so much for your review, it's wonderful to hear that you're happy with your rings. Please get in touch if you need anythign else at all :)
Fixed broken jewellery
I’d been putting off having my broken necklaces fixed for too long because I didn’t know where to look. It turned out to be a much simpler process than id anticipated and much cheaper too. I’m so happy with my necklaces- they have huge sentimental value and it feels good to be able to wear them again.
22. februar 2025
Besvarelse fra Hatton Garden Workshop
Hi Nicola,
It's great to hear that we could be of service, we appreciate your kind feedback :)
If you don’t know where to go in Hatton Garden
Excellent experience at HGW who repaired antique family rings in pretty bad shape. Straightforward and transparent and of course the rings are just like new!
22. februar 2025
Uopfordret anmeldelse
Besvarelse fra Hatton Garden Workshop
Thank you so much for your feedback, it's great to hear that you had a good experience with us!
Excellent service & repair
Easy appointment booking online. Knowledgeable and friendly team. Splendid communication from start to finish. Excellent repair of my ring that required re-tipping of damaged claws - true craftsmanship. I highly recommend HGW.
11. februar 2025
Besvarelse fra Hatton Garden Workshop
Hi Kelly,
We are so glad you enjoyed your experience with us. Do let us know if we can help with anything else in future! :)
Fast and very helpful service
Fast and very helpful service.
My ring came back good as new and so shiny.
Thank you!
8. februar 2025
Besvarelse fra Hatton Garden Workshop
Hi Olivia,
It's great to know you're happy with your ring, enjoy and let us know if we can help with anything else in future!
Besvarelse fra Hatton Garden Workshop
Hi Phoebe, Thank you for your review. I am really pleased you had good experience and that we were able to assist you. If we can do anything more to help now or in the future, please let us know.
Excellent service and craftsmanship
29. januar 2025
Besvarelse fra Hatton Garden Workshop
Hi Stephanie, Thank you so much for your review and feedback, its great to know you were happy. If we can do anything further to assist you, please let us know.
Gold bangle re size
My mum gave me a gold bangle which was too big and I wanted it to be a more comfortable shape. They did an amazing job and it looks brand new. They polished it beautifully as well. I would definitely recommend them. The staff were very helpful.
28. januar 2025
Besvarelse fra Hatton Garden Workshop
Thank you so much for your feedback, it's great to know you're happy with the work :)
10/10! Great experience
Great experience. All very smooth, friendly staff, and the order was ready before estimated date which was a great surprise!
Would definitely use again.
Thank you! 😀
28. januar 2025
Besvarelse fra Hatton Garden Workshop
Hi Nadine,
Thank you so much for your feedback, do let us know if we can help with a ythign else in future :)
Helpful and efficient
Everyone was very helpful and my ring was repaired quickly and efficiently. I would be happy to recommend this company.
18. januar 2025
Besvarelse fra Hatton Garden Workshop
Hi Sally,
We are so glad to hear you are happy with our service, thank you for leaving your feedback and do get in touch if you need us in future!
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