The team were professional and helpful and wanted to make sure I would be happy with the outcome (ring resizing) as my ring had an unusual band. The result is fantastic. You cannot see where they work... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The workshop remodelled/created a new wedding ring for me using the diamonds from my original ring following a botched remodel elsewhere. I was impressed by how knowledgeable and caring the staff w... Se mere
Virksomheden har svaret
they were all amazing took the time to talk up through what could go wrong but nothing did, Ring was cared for and it was done within days, perfect fit would definitely use again. thanks
Exceptional service. An item of jewellery that’s been on your finger for decades is hard to trust to just anyone. Highly professional, friendly & knowledgeable, incredible expertise. I cannot recommen... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hatton Garden Workshop (www.hattongardenworkshop.com) is the UK's premier jewellery workshop, offering unparalleled craftsmanship and direct-to-customer goldsmithing services. Located in the heart of London's historic jewellery quarter, our expert team combines decades of traditional bench skills with modern techniques, ensuring every piece of jewellery is treated with the utmost care and precision. Because we truly care for our customers and understand the immense sentimental value behind every piece, we provide transparent, high-quality, and highly secure services. We specialise in fast turnaround times without ever compromising on quality. Our Core Specialist Services: Same Day Ring Resizing: Fast, precise, and secure ring resizing services completed on the same day for maximum convenience and peace of mind. Expert Ring Resizing: Professional adjustments for engagement rings, wedding bands, and vintage rings across all precious metal types. Jewellery Repairs: Comprehensive restoration, stone resetting, and repair services to bring your cherished, damaged pieces back to life. Jewellery Remodelling: Bespoke redesign services, transforming old, inherited, or unworn jewellery into stunning contemporary pieces. Wedding Band Melt and Makes: A deeply sentimental, custom service where we melt down your heirloom gold to craft bespoke, personalised wedding bands. At Hatton Garden Workshop, our reputation is built on trust, exceptional quality, and dedicated customer service. Whether you require an urgent same-day repair or a complex jewellery remodelling project, our master jewellers are here to help. We value your feedback and invite you to read our reviews or share your own experience with us below.
Kontaktoplysninger
2a Bleeding Heart Yard, EC1N 8SJ, London, Storbritannien
- 02037802258
- info@hattongardenworkshop.com
- www.hattongardenworkshop.com
Like what you see?
4,9
Fremragende
697 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I found the website online and…
I found the website online and telephoned to explain what I needed done with a little apprehension . When I attended the appointment with my jewelleries Mike was very helpful and offered good advice. I was delighted with all their works and would highly recommend the Workshop.
5. juni 2025
Besvarelse fra Hatton Garden Workshop
Thank you so much for your review, we will ensure Mike knows you are happy with your experience!
Phenomenal service
Phenomenal service, had engagement ring fixed after I lost a diamond, and they were incredibly professional.
Super pleased with the result. Would 100% recommend. :)
14. juni 2025
Besvarelse fra Hatton Garden Workshop
Hi Maria,
Thank you so much for your kind review, we are so glad to have been able to help :)
Speed and efficiency
12. juni 2025
Besvarelse fra Hatton Garden Workshop
Hi Simon,
Thank you for your kind review, we are glad you are happy with our service :)
Fabulous Genuine Workshop
Fabulous genuine workshop. This is a place where you can discuss your hopes for your jewellery pieces and the craftspeople can bring these dreams and plans to life with their good advice and skill. I took in a ring, necklace and earrings that I have known for 50 years and they were returned to me with brilliant sparkle and meticulous repair. An amazing experience that my family will appreciate for many years.
6. juni 2025
Besvarelse fra Hatton Garden Workshop
Hi Cathy,
What a wonderful review, we are so happy to receive your kind words! Thank you for taking the time to give your feedback, do let us know if we can do anything else at all in future!
Excellent service
Excellent service.
Had my engagement ring resized and the diamond reset.
When I linked it up it was like a brand new ring- so sparkly and clean.
Thank you. I will be recommending you.
23. maj 2025
Besvarelse fra Hatton Garden Workshop
Many thanks for your kind review, we are so glad to hear you're happy with the work done. Do let us know if you need anything else at all!
Was great experience you fixed very…
Was great experience you fixed very well the piece of bracelets.
Kind regards
jose
19. april 2025
Besvarelse fra Hatton Garden Workshop
Hi Jose,
We are so glad you're happy with our work, thank you for leaving this kind review.
We were warmly received and made to…
We were warmly received and made to feel welcome. Amazing first class service, and the level of information provided was second to none.
Our engagement ring was repaired and resized in the same day. Great value for money. Would recommend and use again
3. maj 2025
Besvarelse fra Hatton Garden Workshop
Hi Mark,
Thank you for your kind review, we are so glad you're happy with our service! Do get in touch if we can help with anything else in future :)
Very helpful team and work carried out…
Very helpful team and work carried out on time at reasonable cost
24. april 2025
Besvarelse fra Hatton Garden Workshop
Hi Paul,
We are so glad you're happy with our service. Do get in touch if you need anything else!
Fast efficient service
30. april 2025
Besvarelse fra Hatton Garden Workshop
Hi Lucinda,
Many thanks for your review, we hope we can help with anything you might need in future :)
Trustworthy
We recently entrusted Hatton Garden Workshop with five pieces of jewellery in need of repair, and we couldn't be more pleased with the experience. Despite arriving without an appointment, the team kindly accommodated us and offered thoughtful guidance on the necessary work. Within the week, they had replaced clasps on both bracelets and a necklace, and expertly repaired two delicate tennis bracelets.
The workmanship was of an impressively high standard, and their pricing was refreshingly fair. It’s clear that they take great pride in what they do. We wouldn’t hesitate to return for future repairs—or even bespoke redesigns. Highly recommended for anyone seeking quality, efficiency, and genuine care.
16. april 2025
Besvarelse fra Hatton Garden Workshop
Hi Alexandra,
Thank you so much for your kind review. We are so glad to have given you a happy experience, and hope you will let us know if we can help with anything else at all!
Excellent service
Excellent service. My wedding ring was resized and polished and ready in a couple of days. Very pleased with the result and delighted to be able to wear it again. Thank you!
10. april 2025
Besvarelse fra Hatton Garden Workshop
Hi Cathy,
We are so happy we could help, and that you are enjoying your wedding ring again!
Had requested for a ring to be resized
Had requested for a ring to be resized. Really good fit and very helpful service.
12. april 2025
Besvarelse fra Hatton Garden Workshop
Hi Neel,
We are so pleased that you're happy with the work carried out. Do let us know if you need anything else in future!
Besvarelse fra Hatton Garden Workshop
Hi Lesley,
We are so grateful for your kind review, thank you for taking the time to write it. We hope you visit us again if you ever need :)
I had a fantastic experience at this…
I had a fantastic experience at this jewellery workshop! The service was exceptional—friendly, professional, and efficient. They perfectly fixed my wedding ring, which had a missing diamond, and restored it to its original beauty. I couldn’t be happier with the result and highly recommend them!
5. april 2025
Besvarelse fra Hatton Garden Workshop
Hi Aneta,
Thank you very much for your lovely review, we hope we can help with anything else you may need in future!
Very friendly and helpful
Very friendly and helpful. It was a very important item to me (parents wedding ring being resized) and the service was wonderful
3. april 2025
Besvarelse fra Hatton Garden Workshop
Hi Eva,
Thank you for your kind words, we are so glad we could help :)
Fixed a necklace five places said was unfixable
So knowledgeable and after going to literally 4 places across the country - this was the only shop that actually managed to fix my very sentimental pearl necklace clasp
3. april 2025
Besvarelse fra Hatton Garden Workshop
Hi Amy,
We are glad to have been able to help! Thank you for your review, we hope we can help with anything you may need in future.
High quality craftsmanship
Very easy online booking service. The team did a very good jewellery repair at a reasonable price. I am very pleased with the result and plan to commission a bespoke item next.
7. marts 2025
Besvarelse fra Hatton Garden Workshop
Hi Eddie,
We are so glad to receive your review. Thank you for taking the time to write it! And do get in touch if you need anything in future.
Excellent supportive and clear
Excellent supportive and clear. Felt safe and professional at all times.
1. april 2025
Besvarelse fra Hatton Garden Workshop
Hi Sam,
Thank you for your kind review. We hope you'll come back if you need anything at all in future!
Jewellery repairs
Thanks to Hatton Garden workshop for repairing my rings. They were efficient and friendly.
Thank you
21. marts 2025
Besvarelse fra Hatton Garden Workshop
Hi Tessa,
Thank you so much for your kind words, we hope you'll visit again if you need anything :)
Really fast ring adjustment
Very quick ring adjustment, ordered it for the following week but was ready the next day, great service
18. marts 2025
Besvarelse fra Hatton Garden Workshop
Dear Sophie. Thank you so much for your lovely review and feedback. Its great to know we were able to exceed expectations. If we can do anything further to assist you now or in the future, please let us know.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.