Great service all round. Phoned to ask a few questions about a 12 string guitar and the sales person was very helpful and knowledgeable. Placed my order that afternoon and the guitar was delive... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Gretsch Electromatic Jet Baritone. I ordered the guitar on a Friday and it was delivered the next day as promised, (Saturday, with no extra charge). The guitar was well packaged and nicely set up, so... Se mere
First time using Merchant City Music & bought a left handed Reverend Sensei RA. The guitar itself is not only the best fit & finish of any guitar I've ever played; to the point that I'll be sel... Se mere
This is my first time purchase from Merchant City Music. Ordering through their website was straight forward and the Reverend guitar arrived very well packed and set-up. DPD failed to deliver on th... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Guitar.co.uk is the online home of Merchant City Music, an independent Glasgow guitar shop serving musicians since 1992. For more than three decades, we have built our reputation around knowledgeable advice, carefully selected products and genuinely personal customer service. Whether you visit our Glasgow store or order through Guitar.co.uk, you are dealing with an experienced team who care about the instruments we sell and the people buying them. We stock a wide range of electric, acoustic and bass guitars, amplifiers, effects, strings and accessories from leading brands including Fender, Reverend, Marshall, Orange, BOSS, Ibanez, Guild, Yamaha, Breedlove, Sigma and many more. Every guitar is carefully inspected and professionally set up before dispatch. We check the instrument’s playability, action, neck relief, intonation and overall condition so that it arrives ready to play rather than simply being taken from a box and shipped. If you have particular setup preferences, our team will also do their best to accommodate them. As a long-established bricks-and-mortar retailer, we combine the convenience and competitive pricing of an online store with the service and accountability of a real specialist guitar shop. Our customers can contact us by phone, email or in person for honest advice before or after their purchase. From a first guitar to a professional instrument, amplifier or effects setup, our aim is simple: provide great gear, fair value and the level of service we would expect ourselves.
Kontaktoplysninger
60 London Road, G1 5NB, Glasgow, Storbritannien
- 0141 552 6290
- sales@guitar.co.uk
- www.guitar.co.uk
5,0
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fast and efficient
Great company to deal with, accurate tracking and fast service.
15. september 2025
Have been buying guitars from them for…
Have been buying guitars from them for 25 years. Every one a gem. Service unsurpassed. No better place to go.
15. september 2025
A pleasure to do business with.
Merchant City Music went the extra mile to source a spare part. They kept me informed at all times on the progress and the spare part arrived swiftly in the post. Due to the fragile nature of the part it was extremely well packaged. Although it cost a lot of money, I was extremely pleased and more than happy with the product and service. Well worth the cost. I highly recommend MCM.
18. september 2025
Delivered on time next day
Good communication by telephone, very helpful knowledgeable staff
11. september 2025
The item is ideal
The item is ideal, serive perfect, what else can one want? Well done.
8. september 2025
A proper, caring, enthusiastic, expert guitar shop!
I can't recommend these guys highly enough. My son and I turned up on a Saturday afternoon, and spent literally an hour trying guitars until we found the one we wanted. With absolute patience, involvement, and genuine interest and enthusiasm from all the staff. We felt like honoured guests! It was a real pleasure. The guitar was ordered from the manufacturer and arrived in the shop, but had tiny marks which the guys refused to let slide.. another example was ordered, arrived the next day, and this time passed inspection :) It arrived in Ayr the next day, beautifully packaged and in perfect condition. And.. the price was great too! We will definitely be back. Thanks again guys!
30. august 2025
Uopfordret anmeldelse
First purchase... won't be the last.
This is my first time purchase from Merchant City Music.
Ordering through their website was straight forward and the Reverend guitar arrived very well packed and set-up.
DPD failed to deliver on the due date, saying that they had encountered an issue in our area. We know from experience that this usually means they're not coming out our way!
No fault of the seller of course, and I'm very pleased with my shopping experience.
26. august 2025
Package arrived promptly …
Package arrived promptly ,and exactly what i ordered,would use Merchant city music again. Recommended.
22. august 2025
Brilliant friendly, helpful service from a 'new' seller to me
Before I found Merchant City Music were a distributer, I have always had to get my Black Mountain items directly from the USA and although the postage generally wasn't all that unreasonable, it takes a good few weeks to recieve the order. Having found Merchant City Music, my last order was delivered next day.. fantastic. To add to the good experience. I requested to add more items my order an hour after placing it, to take advantage of being able to get the Black Mountain items quicker than in the past from USA. The guy on the other end of the phone couldnt have been more friendly, understanding and so willing to help me and the order was updated there and then. Brilliant service and I couldn't have expected better from anyone.. perfect transaction.
I will definately use Merchant City Music for any future Black Mountain stuff, and now I have found them, I will give them a browse first for any other guitar/music related items.
Great personal service, and so helpful.
20. august 2025
Very good all round
18. august 2025
Quick delivery
Quick delivery. Shubb guitar capo perfect for purpose. Sturdy and well made.
Had last one for 30 years! Hope this one lasts as long. Great product.👍
18. august 2025
Excellent guitar case, great service
Excellent guitar case, lots of information to help make the right choice, then delivered the next day for free. Couldn’t ask for more.
12. august 2025
Excellent Customer Service
I ordered a Reverend Soft Spring for my Bigsby which Royal Mail managed to lose, I contacted Merchant City and they replaced it and received the spare Spring next day...top notch Customer Service!
8. august 2025
Always deliver a first class service...
Always deliver a first class service...
Never had to return anything or found a complaint was needed. Outstanding attitude from all staff...
4. august 2025
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