Sam was very helpful on the phone. Sorted out a repair very swiftly and arranged for another issue to be investigated. Friendly and polite. Just be aware can hear all other conversations in the ba... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very friendly service all problems noted correctly on the phone. Inside Tradesmen polite and explain processes well Unfortunately, outside tradesperson did the wrong thing job and although noted to... Se mere
Virksomheden har svaret
They have shown concerns over my tenancy issues connected to universal credit for support to bring everything to normal, which I am very grateful for as I can not deal with it alone. Thanks
Called to log a repair, an issue that has been ongoing for a long time but the call handler I got, Ben Campbell, was helpful, listened to my issue and logged everything I said. Thank you. I just ho... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
We're here to improve people's lives. We do this by providing as many high-quality homes as possible, and delivering great services and care.
Kontaktoplysninger
Storbritannien
- www.guinnesspartnership.com
4,7
Fremragende
8 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Diana was very helpful and patient with…
Diana was very helpful and patient with me. Listened and sorted the problem I had out
18. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Amanda. Thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Sarah H.
They really helped me with the problem
They really helped me with the problem
14. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Marc. Thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Sarah H.
My call was answered quickly by a…
My call was answered quickly by a polite gentleman regarding reporting a repair. Repairs were booked in efficiently.
18. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Katherine. Thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Sarah H.
Very polite professional and helpful
Very polite professional and helpful
18. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Judith. Thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Sarah H.
Lady was really helpful
Lady was really helpful, polite and pleasant to talk to and arranged and advised as best as she could
18. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Lydia. Thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Sarah H.
Dhanish was very helpful was able to…
Dhanish was very helpful was able to book my repair in. He explained the video call and took time to report each repair for me.
18. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Shakila. Thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Sarah H.
I liked that I was listened to about my…
I liked that I was listened to about my damp in my property, and that they have said they are going to get to the root of the problem father than just clean it, which is what was done in the past. I also enquired about a new kitchen due to living here for 20 years and this one is not in the best condition, so the lady I spoke to is passing on my details for someone to contact me about this, so hopefully this can get sorted out.
Very helpful.
18. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Lorna. Thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Sarah H.
Terrible
Terrible, terrible sales department. They never answer the phone, when you do get through to someone they cannot give timescales. Worst customer service i have ever received!
17. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Louise. I'm truly sorry to read through your review. We would certainly like to look into the issues you have further. For us to do this, please fill in a “contact us” form on The Guinness Partnership website (www.guinnesspartnership.com), you also have the option to live chat us or call us on 0303 123 1890.
We are open Monday to Friday, 8am – 5pm (and 24 hours a day for emergency repairs).
Kind Regards, Sarah H.
It was fabulous what a lovely girl and…
It was fabulous what a lovely girl and very well spoken absolutely wonderful, brilliant
17. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Vanessa. Thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Sarah H.
Easy to get hold of and sorting out the…
Easy to get hold of and sorting out the problem, thank you.
17. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Lewis. Thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Sarah H.
This is for Dhanish specifically
This is for Dhanish specifically. Clear and considerate customer service. I have had my struggles with customer service with Guinness over a multitude of occasions and he should bean exemplar of good customer service and what to do for the customer.
17. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Lee-Anne, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Cole H.
Very helpful and polite and great…
Very helpful and polite and great understanding
17. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Natalie, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Cole H.
Help a lot everything
17. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Cole H.
Very helpful.
The gentleman I spoke with was very nice and polite and was very helpful with my problem,
17. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Linda, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Cole H.
The person I spoke to was very helpful…
The person I spoke to was very helpful in resolving my problem as well as going out of his way to help me with some unrelated questions as well as sending me the necessary information
17. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Lisa, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Cole H.
Besvarelse fra The Guinness Partnership
Hi Gary, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Cole H.
Besvarelse fra The Guinness Partnership
Hi Kelly, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Cole H.
The lady Rachel I spoke to was very…
The lady Rachel I spoke to was very helpfulnd I've spoken to her before and she always so helpful polite friendly and kind I can talk to her and her knowledge ot the problem and her suggestion is the best I would be very happy whenever I phone the company if I get her only on the phone I will be happy it's wonderful to talk to her in any day of the week
14. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Denis, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Cole H.
After making contact using an online…
After making contact using an online enquiry method I had a prompt response back within a couple of days with call and using modern video technology captured my issue at home and relayed straight back to Guinness very pleased with the response time and friendly person dealing with the call let’s see what happens next .
16. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Brian, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Cole H.
Great customer service as always.
Great customer service as always.. sadly about their handyman services.
16. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Mr Shaheen, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Cole H.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.