Sam was very helpful on the phone. Sorted out a repair very swiftly and arranged for another issue to be investigated. Friendly and polite. Just be aware can hear all other conversations in the ba... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very friendly service all problems noted correctly on the phone. Inside Tradesmen polite and explain processes well Unfortunately, outside tradesperson did the wrong thing job and although noted to... Se mere
Virksomheden har svaret
They have shown concerns over my tenancy issues connected to universal credit for support to bring everything to normal, which I am very grateful for as I can not deal with it alone. Thanks
Called to log a repair, an issue that has been ongoing for a long time but the call handler I got, Ben Campbell, was helpful, listened to my issue and logged everything I said. Thank you. I just ho... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
We're here to improve people's lives. We do this by providing as many high-quality homes as possible, and delivering great services and care.
Kontaktoplysninger
Storbritannien
- www.guinnesspartnership.com
4,7
Fremragende
8 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 99 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent customer service
Excellent customer service, dealt with problems promptly and efficiently. Listened to my concerns and sorted everything.
16. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Keith, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Cole H.
Alison was fantastic
Alison was fantastic, she has the patience of a saint honestly. Alison sorted out my emergency appointment for me for a plumber & really helped me. Alison gave me lots of advice & especially on a walk in shower(a wet room). I cannot Thank Alison enough for her hard work,patience & empathy & kindness to me honestly she is such a wonderful lady. THANK YOU SO VERY MUCH ALISON I REALLY APPRECIATE WHAT YOU DONE FOR ME🤗🤗❤️
16. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Lynn, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Cole H.
Very polite and explained everything to…
Very polite and explained everything to me slowly because of my mental health so I could understand
16. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Gavin, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Cole H.
Very professional and extremely polite…
Very professional and extremely polite and caring.
16. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Kevin, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Cole H.
As this is the 4th time I've called and…
As this is the 4th time I've called and 3 workmen attended the problem is still there. But the lady I spoke to today has now gone 1 further than other operators and escalated the problem to higher people. She went above and beyond for me today. Maybe give the workmen horses not vans as they should be called the guiness cowboys.
16. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Ann-Marie, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Cole H.
Dianne was lovely and very helpful
Dianne was lovely and very helpful
16. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Sarah, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Cole H.
Nomana is an absolute star
Nomana is an absolute star! Very respectful and so helpful! More staff like her are needed!
Bree
16. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Bree, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Cole H.
I have a daughter with crohns and a…
I have a daughter with crohns and a hifh-output stoma. Our ine toilet is blocked despite plunging and all other options. The lady who responded to my emergency call was so lovely and so helpful. I just hope they can do an emergency repair for us. Thank you to the lovely call handler xxx
16. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Margaret, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Cole H.
Besvarelse fra The Guinness Partnership
Hi, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Cole H.
Customer service, repairs report
The lady I spoke to was very polite and helpful. Just amazing experience. She sent the video link through and let me show her what the issues were.
She let me explain and also she explained in great detail what will happen next, asked me what time I am available and suited the appointments around my availability. Very kind.
3 issues I have were booked to be solved quickly and efficiently and she put my mind at ease. Thank you.
And sorry that I forgot her name but she is amazing at her job.
16. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Helena, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Cole H.
Spoke to someone quite quickly damp and mould
Spoke to someone quite quickly, appointment made quite soon,happy
16. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Cole H.
The person who i have spoken she was…
The person who i have spoken she was very polite patient and helpful😊
16. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Adul, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Cole H.
The customer service advisor dealing…
The customer service advisor dealing with my enquiry was friendly and kind, clear to understand and very efficient in her job. A very quick response dealing with my enquiry. Thank you.
16. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Lisa, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Cole H.
I contacted guiness housing about…
I contacted guiness housing about toilet and sink blockage,
I didn't get name of company Guiness sent out,
The guy that come out was called Jay, not only did he do a great job,
He was friendly and proper jokester 🤣🤣, me being gullible believed half of what he said 🤣🤣
15. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Charlotte, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Nicole.
Quick answer
Quick answer. Amanda was Helpful & friendly on the call
15. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Jordanna, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Emma D.
Very attentive and efficient service
Very attentive and efficient service. Thank you
15. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Julie, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Emma D.
Excellent customer care
15. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Joscky, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Emma D.
She was very helpful and very polite as…
She was very helpful and very polite as wad hsppy to help me
15. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Ruth, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Emma D.
Very helpful couldn’t help enough…
Very helpful couldn’t help enough repairs booked
15. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Melissa, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Emma D.
Besvarelse fra The Guinness Partnership
Hi Christopher, thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Emma D.
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