Sam was very helpful on the phone. Sorted out a repair very swiftly and arranged for another issue to be investigated. Friendly and polite. Just be aware can hear all other conversations in the ba... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very friendly service all problems noted correctly on the phone. Inside Tradesmen polite and explain processes well Unfortunately, outside tradesperson did the wrong thing job and although noted to... Se mere
Virksomheden har svaret
Mark in Customer Services was excellent. He was friendly, professional and really took the time to listen and understand the issue. He gave me clear, helpful advice and made sure I knew what to do nex... Se mere
Virksomheden har svaret
I just spoke with a really lovely lady who went above and beyond to help me in my state of distress. I have a leak in my bathroom and she has raised the job as an emergency and really dealt with the c... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
We're here to improve people's lives. We do this by providing as many high-quality homes as possible, and delivering great services and care.
Kontaktoplysninger
Storbritannien
- www.guinnesspartnership.com
4,7
Fremragende
8 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good customer service
Lovely to talk to, nothing was a bother and booked my repairs in hassle free. Overall good customer service
22. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Lucy, Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Sarah L
I did get through quite quickly today…
I did get through quite quickly today shaz was extremely helpful quick and through out my query regarding my doors
I find on line bit of a nightmare but talking to someone much nicer
22. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Maria, Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Sarah L
Politeness and a quick resolution
Politeness and a quick resolution
22. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Haque, Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Sarah L
Be kind
Hi
The college I spoke to was very, very patient, absolutely gentleman very lovely spoken he was a great experience
Thankyou very much
22. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Saddia,Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Victoria
Great rapport built by the agent
Great rapport built by the agent, dealt with my request in a timely manner and helped me as much as possible so that my issue can be resolved by the relevant department.
22. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Adam, Thank you for taking the time to leave us a review. Your feedback is appreciated.
Kind regards
Victoria
Customer assitant was freindly
Customer assitant was freindly , got repairs booked in straight away, thankyou 😊
22. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Catherine, Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Victoria
Easy to deal with whether by email or…
Easy to deal with whether by email or telephone; friendly , knowledgeable staff who are happy to guide you through steps you need to take when requesting adaptations , completing paperwork .
Far better Customer Services than other organisations I have dealt with .
15. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Vera, Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Victoria
My telephone my experience with Guinness experience today with…
My telephone experience today with Guinness was brilliant, the guy was very polite and efficient, a pleasure to deal with. Great
22. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Maria, Thank you for taking the time to leave us a review. Your feedback is appreciated.
Kind regards
Victoria
The lady who answered the phone…
The lady who answered the phone unfortunately can't remember her name, she was great help I wish everyone out there be like her,very well done thanks to her problem sorted.
21. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Eva, Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Victoria
Always helpful at guiness,good…
Always helpful at guiness,good communication and good customer service quick at dealing with all repairs
21. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Mandy, Thankyou for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Victoria
Helpful agent and a video camera…
Helpful agent and a video camera available to explain repairs
21. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Janet, Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Victoria
The report
The service was quick, good understanding of communication, a clear understanding of the matter that was reported.
21. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Michael, Thank you for taking the time to leave us a review. Your feedback is appreciated.
Kind regards
Victoria
The customer service is friendly and…
The customer service is friendly and easy to communicate.
21. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi David. Thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Sarah L.
I spoke to a very lovely person called…
I spoke to a very lovely person called Kelsey. There are companies that make you feel like a nuisance. Kelsey and Guinness do not make you feel like that.
Professional and understanding has always felt like their motto.
21. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Jason. Thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Sarah L.
Ibby was amazingly patient as he waited…
Ibby was amazingly patient as he waited for me to navigate the creating new account as I was having trouble. Super polite and helpful, thank you Ibby
21. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Lyn. Thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Sarah L.
Very helpful
21. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi PJackson. Thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Sarah L.
Besvarelse fra The Guinness Partnership
Hi J M. Thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Sarah L.
Very friendly and polite on the phone.
Very friendly and polite on the phone.. got my problem raised really quickly. Thank you :)
21. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Chelsea. Thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Sarah L.
Lady I just spoke to was very helpful…
Lady I just spoke to was very helpful and friendly
21. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Customer. Thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Sarah L.
Great help in a long and stressful…
Great help in a long and stressful phonecall to sort out access to app and a repair stayed on the line while I logged in
21. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Graham. Thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Sarah L.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.