I just spoke with a really lovely lady who went above and beyond to help me in my state of distress. I have a leak in my bathroom and she has raised the job as an emergency and really dealt with the c... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Mark in Customer Services was excellent. He was friendly, professional and really took the time to listen and understand the issue. He gave me clear, helpful advice and made sure I knew what to do nex... Se mere
Virksomheden har svaret
Very friendly service all problems noted correctly on the phone. Inside Tradesmen polite and explain processes well Unfortunately, outside tradesperson did the wrong thing job and although noted to... Se mere
Virksomheden har svaret
When I first called, I was given a number for repairs, but that line redirected me again, so I felt passed around. On my second attempt, I reached Back Guinness and spoke with a helpful woman named Al... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
We're here to improve people's lives. We do this by providing as many high-quality homes as possible, and delivering great services and care.
Kontaktoplysninger
Storbritannien
- www.guinnesspartnership.com
4,7
Fremragende
8 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Really helpful
Really helpful ! And I had a lot of things that needed reporting and sorting out and he didn’t seem bothered he just cracked on and got it all booked in and was really polite
29. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Renee , Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Sarah L
Very helpful took me through the video…
Very helpful took me through the video call listened to everything I needed to ask sorted all repairs out polite friendly thank you kamran for making this a smooth easy report.
29. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Susan, Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Sarah L
Excellent customer servicd
Very helpful, patient and good customer service. Thank you
29. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Nutritiouslymonica, Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Sarah L
Felt that they actually care about the…
Felt that they actually care about the problem
Ad how I feel about it
Very understanding
29. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Jim, Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Sarah L
Good customer service
Reported issue with the thermostat on my shower mixer. Customer service was helpful, friendly and polite. Sending out emergency plumber in 24 hours
29. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Leanne, Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Sarah L
Mike was great
Mike was great. He answered my call straight away. He was friendly and jolly and put a date in the diary to get an electrician to fix my bathroom fan.
29. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Cat, Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Sarah L
The call taker was fantastic
The call taker Paul Spellman was fantastic, listened to everything and what I found so very useful was the video call, it helped me to show what was wrong instead of having to try and explain it.
Overall fantastic customer service,
29. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Laura, Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Sarah L
Incredible service really friendly…
Incredible service really friendly great help really appreciated
29. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Zoe, Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Sarah L
Great customer service
Great customer service, I spoke to Ibby regarding an emergency repair, and they were extremely helpful, friendly, and professional.
The repairs team attended my property just over an hour after I reported the issue. I really appreciate the quick response and excellent service. Thank you!
28. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Courtney, Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Sarah L
I've been seen to quite quickly
I've been seen to quite quickly. Ie a quick reply to my email.
28. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Joseph, Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Sarah L
When I first called
When I first called, I was given a number for repairs, but that line redirected me again, so I felt passed around. On my second attempt, I reached Back Guinness and spoke with a helpful woman named Allison. She arranged the repair by contacting them directly, and I now have a date. Thank you very much, Allison.
28. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Ahmed, Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Sarah L
Very helpful and patient staff member…
Very helpful and patient staff member on the phone
28. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Larenz, Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Sarah L
First Class Service
This lady was so helpful and understanding and helped my get my issue resolved and was a credit to the the Company.
28. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Graham, Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Sarah L
Debbie
Debbie , Was Helpful and friendly 5 stars from me, smooth easy phone call and repair is in hand thank you
28. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Rach, Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Sarah L
Very helpful and helped me sort my…
Very helpful and helped me sort my repair out very pleasant lady
28. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Vicky, Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Sarah L
Customer service on repair issue the…
Customer service on repair issue the staff listened to the issue and clearly processed to ask clearly and concise questions, and processed to book the repair as urgent.
28. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Christopher, Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Sarah L
Besvarelse fra The Guinness Partnership
Hi Amber, Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Sarah L
Very good customer service
28. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Fasia, Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Sarah L
Emergency repair
Rang re emergency repair Danish was very professional and efficient. Sorted for emergency plumber
28. september 2026
Uopfordret anmeldelse
Besvarelse fra The Guinness Partnership
Hi Debbie, Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Sarah L
Besvarelse fra The Guinness Partnership
Hi Consumer, Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Sarah L
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.