Grind Anmeldelser 

13.189
TrustScore 4 ud af 5

4,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

I ordered the coffee bean advent calendar for my husband for Christmas but am shocked to have received it already, 12 weeks before advent. I always thought you were meant to use coffee beans as close... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I accidentally ordered ground coffee rather than whole bean. A mistake that I realised seconds after I made it. This was so gutting, but with a newborn baby & a lack of sleep mistakes can happen. I em... Se mere

Bedømt til 5 ud af 5 stjerner

I love buying my coffee pods from Grind because the company is working hard to be responsible for the environment with it's recycling pods. The quality of the coffee is also very important and the pri... Se mere

Bedømt til 1 ud af 5 stjerner

I thought that Grind would be my go-to web based coffee & took out a bean subscription. This worked ok for a while until I tried to add a bag of ground. This proved impossible & ended up with me inadv... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Kaffebutik
  2. Leverandør af kaffemaskiner
  3. Kafferisteri
  4. Kaffebar
  5. Kaffevogn
  6. Kaffegrossist

Oplysningerne kommer fra forskellige eksterne kilder

Grind at Home is the retail extension of London cult coffee and restaurant brand, Grind. Bringing quality coffee products straight to your door in sustainable packaging.

Grind - Shoreditch, London

Skrevet af virksomheden

Grind at Home.
Bringing our quality coffee to your door in compostable Nespresso-compatible coffee pods. Everything from the box they come in, right down to the paper lids on each pod is fully-compostable and completely organic.
Letter-box friendly.
We're committed to creating less packaging and waste form our products, with letter-box friendly refills, you can keep your Grind pink tin and fill it up with Nespresso-compatible pods, whole bean or ground coffee refill packs.

Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

13 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,1

Alle anmeldelser

(13.189)

1.500 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

“computer says no” approach

Customer service was unwilling to resolve a simple glitch on their online platform. Adding a subscription to the basket removes the discount from the one-off summer sale products in the same order. They preferred a “computer says no” approach.

12. august 2026
Uopfordret anmeldelse
Grind-logo

Besvarelse fra Grind

Hey Juliana, thanks for taking the time to leave us your review - although we're sorry to hear we couldn't help you further on this occasion. We know how frustrating it can be when something simple becomes complicated, so we've escalated this internally to see if we can prevent this happening in the future!

Bedømt til 3 ud af 5 stjerner

Purchased purely for the Miffy tin…

Purchased purely for the Miffy coffee tin, the iced coffee cans are nice and aesthetically pleasing to the eye however, the Miffy tin came slightly dented on the sides due to lack of protection in the box it had been delivered in so I was a little let down. I managed to smooth out the worst of it but in certain light you can still see it so I was pretty disappointed.

12. august 2026
Grind-logo

Besvarelse fra Grind

Hey Shannon-Marie, thanks for leaving us your review - although we're sorry to hear about your dented tin - we'd be happy to help further if you can please pop us through a photo of your dented tin to shop@grind.co.uk ✨

Bedømt til 4 ud af 5 stjerner

We love Grind Coffee however….

We love Grind Coffee, we finally feel like we’ve found the perfect coffee, we signed up to the monthly subscription and even purchased extra items along the way. However we’ve decided to cancel hence the 4 and not 5 start due to the price going up from £22 to £27, I find this unacceptable and unfair to people that are repeat customers on a subscription, especially now we have subscribed to the same coffee on amazon for £22 and sometimes even cheaper when offers come about.

15. august 2026
Uopfordret anmeldelse
Grind-logo

Besvarelse fra Grind

Hey Jema, thanks for leaving us your review - we're glad to hear you're a fan of Grind coffee, but can only apologise for any disappointment caused by the price increase. We did communicate this price increase to all existing subscribers, although apologies if you missed this email - you can read more about this here: https://grind.co.uk/blogs/features/why-are-coffee-prices-rising ✨

Bedømt til 5 ud af 5 stjerner

I ordered coffee

I ordered coffee - you delivered coffee. What more do you want me to say about an order? I haven’t yet tried the coffee so I can’t yet comment on its quality, but that’s not what you asked.

7. august 2026
Bedømt til 4 ud af 5 stjerner

Issue resolved by excellent customer service.

Ordered the Pokemon reusable coffee cup on 6th August 2026. Cup was delivered today 11th August 2026. The quality of the finish on the cup is really poor. The paint is scratched all over the cup with small dents on the underside and around the base. There are noticeable scratches around the top of the cup where it looks as though the cup has been used previously. The functionality of the cup is fine. The finish for what is supposed to be a brand new cup is really poor. A disappointing purchase.

Update* 16th August 2026. Raised the issue with customer services who responded exceptionally quickly (within 30 minutes), very easy to deal with and even posted out a new cup without being asked. Cup arrived in much better condition although still a few very minor scratches. Definitely no where near as prominent or as bad as the first. Might be a manufacturing issue with the paint if it is a special edition colour. Regardless updating the rate to a 4 based on the excellent customer services.

6. august 2026
Grind-logo

Besvarelse fra Grind

Hey Ryan, thanks for leaving us your review - although we're sorry for any disappointment caused by the quality of the cup you received. I can see our team have already sent out a replacement to you, which hopefully reaches you in better condition! ✨

Bedømt til 3 ud af 5 stjerner

The service etc was v.good but the coffee too strong and bitter

The service etc was v.good but the coffee was very strong and not to my taste. I especially completed your 'find the brew for you' quiz and I ordered the recommended coffeee [the more expensive speciality one] and it was far to strong. Have now sourced an alternative blend - Waitrose No. 1 - so will not need any more from yourselves.

10. juni 2026
Grind-logo

Besvarelse fra Grind

Hi Elke, thanks for leaving us your review, although we're sorry our coffee was too strong and not to your taste on this occasion - we'll be sure to share your feedback with the team to see if any tweaks need to be made to our brew quiz! ☕️

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere