Union coffee, house blend, makes a superb brew: one of my all-time favourite coffees. Their subscription delivery arrangements are perfect, allowing me to delay fresh supplies when I’m away from home... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered a four pack bundle of wholebean, and received cafetiere grind. Not ideal, but contacted the company via email, and received a response the same day from Tom: a thorough friendly response and t... Se mere
I've had a coffee subscription for a year or so, I have whole means - always very fresh. We have recently had a few bags of El Topacio Washed Bourbon which is absolutely beautiful, can't get over how... Se mere
Love our fresh roasted coffee from Union and look forward to receiving our regular delivery. I was disappointed to find one of the bags damaged on its arrival yesterday but an email to customer servic... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Union Hand-Roasted Coffee is a speciality, artisan coffee roaster specialising in exceptional, directly traded coffee. Unique hand-crafted blends and single estate coffees are freshly hand-roasted every day, in small batches. Our coffees are suitable f...
Kontaktoplysninger
South Crescent 7A, E16 4TL, London, Storbritannien
- www.unionroasted.com
4,1
God
61 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service delivering my favourite…
Great service delivering my favourite coffee beans quickly.
17. juni 2026
Union coffee is an Excellent company.
Union coffee, house blend, makes a superb brew: one of my all-time favourite coffees. Their subscription delivery arrangements are perfect, allowing me to delay fresh supplies when I’m away from home for a few weeks.
17. juni 2026
I placed an order with Union…
I placed an order with Union Hand‑Roasted Coffee on 21/06, and unfortunately I have not received any update since. The payment was taken from my account immediately, but I received no order confirmation, no dispatch information, and no communication from the company.
I have tried contacting Union through their website, but I haven’t received any response, and there is no clear way to check the status of my order. At this point, I have no idea where my order is or whether it has even been processed.
This has been a disappointing experience, especially given the company’s reputation. I hope they improve their communication and customer support, as customers should not be left without updates after payment has been taken.
21. juni 2026
Uopfordret anmeldelse
Besvarelse fra Union Hand-Roasted Coffee
Hi, thanks for your message and very sorry to hear this. Looking at your order it appears you may have added your email address incorrectly at checkout and therefore our emails were not reaching you. We have since replied to your message and included the tracking link within it. We hope that helps and you enjoy the coffee!
Anyone that thinks this is nice coffee…
Anyone that thinks this is nice coffee is mental, grim. Buy fresh for real flavour.
Will be returning for refund.
11. april 2026
Uopfordret anmeldelse
Besvarelse fra Union Hand-Roasted Coffee
Thanks for your honest review and very sorry to hear this. We attempted to reach out to you for further information however sadly haven't heard back yet. If you could please drop us a message to hello@unionroasted.com we'd be happy to investigate further and find a solution for you. Many thanks,
Arrived quickly
Arrived quickly, well packed and all fine.
We're enjoying trying the different coffee's
18. marts 2026
Besvarelse fra Union Hand-Roasted Coffee
Thanks very much for your review. It is always great to hear from someone who enjoys our coffee.
Great Coffee and Great Service - The New Bags: meh
The Coffee is great, and the service is wonderful. But the new packaging. I1 may be 'better' than the old ones (good, up to a point). But LDPE is STILL PLASTIC. It is not universally recycleable, and is based on non-renewables. There have to be better ways.
18. marts 2026
Besvarelse fra Union Hand-Roasted Coffee
Thanks very much for your kind review. It is always great to hear from someone who really enjoys our coffee.
Great coffee.
18. marts 2026
No. 1 place for single origin coffee
The website is easy to navigate, the team are efficient and customer service is fantastic.
I love the huge ever changing selection of healthy flavourful coffees they offer as it's impossible to get bored! Ever since our first purchase from union roasted we have never looked back.
18. marts 2026
Besvarelse fra Union Hand-Roasted Coffee
Thanks very much for your kind review. It is always great to hear from someone who really enjoys our coffee and what we do here. Happy brewing!
Great coffee with a range of options
Great coffee with a range of options. Swift deliveries and pleasant customer service whenever I have had to call up.
24. februar 2026
Great coffee
Great coffee. Decaf coffee can be bland and disappointing but yours is full of depth and lots of different notes of flavour. Enjoying it every day .
24. februar 2026
I’m really disappointed with the…
I’m really disappointed with the Ethiopian Yirgacheffe coffee I got from Union. It’s honestly one of the worst coffees I’ve tried. The bitterness is too strong, the beans are different sizes like they’re mixed from different sources, and the roast doesn’t feel professional at all. It’s also not a light roast like they claim.
If this is their usual quality, I really wouldn’t recommend it. I’m not sure if this is always the case or if I was just unlucky this time, but the experience was very frustrating.
7. december 2025
Uopfordret anmeldelse
Amazing coffee
Amazing coffee, whichever blend or origin you pick. Definitely know what they are doing. One of the best roasters in the UK if not the best for medium roast level.
31. maj 2025
Uopfordret anmeldelse
Brilliant service
Brilliant service today- when I ordered my coffee and inadvertently put the wrong delivery address I messaged Union who put it right immediately.
Fantastic products and first class customer service.
11. marts 2025
Uopfordret anmeldelse
Bought there coffee from Tesco was…
Bought there coffee from Tesco was absolutely delicious no wonder it had a great taste award
25. februar 2025
Uopfordret anmeldelse
Great Customer Service
I accidentally registered for a subscription ,but cannot consume on my own the amount of coffee required !
Tom immediately responded to my message and removed my name .
I have been a fan of Union Coffees products for years,and like the information they provide , plus they help small farmers.Friends and family always appreciate their products as presents too !
3. februar 2025
Uopfordret anmeldelse
Love our fresh roasted coffee from…
Love our fresh roasted coffee from Union and look forward to receiving our regular delivery. I was disappointed to find one of the bags damaged on its arrival yesterday but an email to customer services brought a swift reply from Tom who had the problem sorted and a replacement on the way. Full marks to him and the company. This is how it should be done.
9. januar 2025
Uopfordret anmeldelse
Great quality beans
I've a SAGE barista pro machine at home. Beans from UNION never fail to deliver on a great expresso (Bean to cup) You pay for quality & so worth it. I've tried 6 x 200g of different types. Trying to decide which one I'd want 1kg of. Very difficult as I enjoy a few equally.
I'd like them to sell a UNION air tight container though 😄
3. december 2024
Uopfordret anmeldelse
Dette er Trustpilot
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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