Black Sheep Coffee Anmeldelser 1.625

TrustScore 4 ud af 5

3,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

After hearing others rave about the Revival beans, I ordered some but was disappointed to find they were roasted 5 months ago with an expiry date of January 2027. I thought they were freshly roasted... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We stopped for Coffee this afternoon, at Northlights, and I struggled to get access on line for ordering on the App. My initial frustration was allayed by staff member Ruby who patiently took me thro’... Se mere

Bedømt til 5 ud af 5 stjerner

The coffee is always delicious. Especially the Black Sheep in Bishopsgate is amazing! I always feel welcome and the service is quick. All the staff are always smiling :) Thank you so much! You... Se mere

Bedømt til 3 ud af 5 stjerner

we went in as a party of 3 after work around 5:15, for a change, as we usually go to Starbucks in Colne. The server who took our order, really did not look as though she wanted to be there, she took... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Kaffebutik
  2. Café
  3. Kafferisteri
  4. Kaffebar
  5. Kaffegrossist

Skrevet af virksomheden

Serving the first specialty grade Robusta beans on the market, Black Sheep Coffee are proud to be innovators in the coffee industry. With cafes, kiosks and cocktail bars across the globe, come and soak up the vibe and enjoy the perfect cup.


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 79 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Posite Staff assistance😀

We stopped for Coffee this afternoon, at Northlights, and I struggled to get access on line for ordering on the App. My initial frustration was allayed by staff member Ruby who patiently took me thro’ the App working process to successfully order our Coffee and then brought them to our seat, a big thank you Ruby for your patience and service;

21. maj 2026
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Poor customer service lets it down

Coffee is ok, but their customer service is woeful. Contacted them twice by email, but never had the courtesy to reply.

20. maj 2026
Uopfordret anmeldelse
Black Sheep Coffee-logo

Besvarelse fra Black Sheep Coffee

Hello Anthony,

Many thanks for reaching out and taking the time to send us this feedback from your recent visit to Black Sheep Coffee. We want to say a huge thanks for taking the time to share your thoughts with us. Your feedback means a lot, and it's an
invaluable part of how we keep improving our service.

We're really sorry to hear about your experience. In order to investigate further, we'd like to ask for further information. Please could you contact us directly via our website so we can find out which store you visited and learn more about your experience?

Thank you,

Black Sheep Coffee

Bedømt til 5 ud af 5 stjerner

The coffee is always delicious.

The coffee is always delicious.

Especially the Black Sheep in Bishopsgate is amazing! I always feel welcome and the service is quick. All the staff are always smiling :)
Thank you so much!

You always brighten my day ☀️✨

20. maj 2026
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

This time a bit disappointed …

This time delivery was much longer then usually & coffee smelt a bit over roasted & more bitter then precious purchased ones

5. maj 2026
Black Sheep Coffee-logo

Besvarelse fra Black Sheep Coffee

Hi,

Many thanks for reaching out and taking the time to send us this feedback from your recent experience with Black Sheep Coffee. We want to say a huge thanks for taking the time to share your thoughts with us. Your feedback means a lot, and it's an
invaluable part of how we keep improving our service.

In order for us to investigate this further, please could you reach out to us directly via our website so we can learn more about what happened?

Thank you,
Black Sheep Coffee

Bedømt til 1 ud af 5 stjerner

Shepherds Bush - Very poor

Went to the Shepherds Bush shop. One of 2 self service screens not working. Second very slow. Staff not wanting to manually serve. Never been to BS coffee before. Walked back out. Won’t try again ! Seem indifferent

16. maj 2026
Uopfordret anmeldelse
Black Sheep Coffee-logo

Besvarelse fra Black Sheep Coffee

Hello Nigel,

Many thanks for reaching out and taking the time to send us this feedback from your recent visit to Black Sheep Coffee Shepherds Bush. We want to say a huge thanks for taking the time to share your thoughts with us. Your feedback means a lot, and it's an
invaluable part of how we keep improving our service.

We're really sorry to hear about your experience. To investigate this further, we'd like to ask for a little more information. Please could you contact us via our website so we can learn more about what happened?

All best,
Black Sheep Coffee

Bedømt til 2 ud af 5 stjerner

Not freshly roasted

After hearing others rave about the Revival beans, I ordered some but was disappointed to find they were roasted 5 months ago with an expiry date of January 2027. I thought they were freshly roasted but they could in theory be up to a year old when you buy them

15. maj 2026
Uopfordret anmeldelse
Black Sheep Coffee-logo

Besvarelse fra Black Sheep Coffee

Hi Ell,

Many thanks for reaching out and taking the time to send us this feedback from your recent experience with Black Sheep Coffee. We want to say a huge thanks for taking the time to share your thoughts with us. Your feedback means a lot, and it's an
invaluable part of how we keep improving our service.

In order for us to investigate this further, please could you reach out to us directly via our website so we can learn more about your experience?

Thank you,
Black Sheep Coffee

Bedømt til 3 ud af 5 stjerner

Good Coffee - bad attitude - we went in as a party of 3 after work…

we went in as a party of 3 after work around 5:15, for a change, as we usually go to Starbucks in Colne. The server who took our order, really did not look as though she wanted to be there, she took our order and we received what we ordered. We wanted a second round as it were, but were told that 'we close soon', we ordered a couple of cool drinks that could be taken away, but I wanted a double espresso, and was told it would only be served in a takeaway paper cup, that did not suit me, so I declined. So a sale, no matter how small was lost, and even though the coffee is better than our normal place, it is doubtful that we would go again after work.
As the location is a stand alone part of a large self store facility, working standard(ish) office hours is not particularly a great business model. I would have thought that opening earlier & later would be a great benefit to the area as a whole, and of course to your turnover.

8. maj 2026
Uopfordret anmeldelse
Black Sheep Coffee-logo

Besvarelse fra Black Sheep Coffee

Hi Louise,

Many thanks for reaching out and taking the time to send us this feedback from your recent visit to Black Sheep Coffee. We want to say a huge thanks for taking the time to share your thoughts with us. Your feedback means a lot, and it's an invaluable part of how we keep improving our service.

We're really sorry to hear about your experience. In order to be able to look into this further, please could you reach out to us directly via the website so we can learn more about your experience and which store you visited?

Thank you,

Black Sheep Coffee

Bedømt til 5 ud af 5 stjerner

Black Sheep Coffee Merry Hill

Had a lovely pistachio latte and almond croissant from Black Sheep Coffee in Merry Hill this evening. Lovely drink, friendly staff and great service. Drink was made by Kia. 5 🌟🌟🌟🌟🌟 service.

12. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Coffee pods forever!

I recently had a Black Sheep coffee at the train station and couldn’t believe what I’d been missing out on, it was the best coffee I think I’ve ever had (sounds dramatic, I know!). So once I realised they did Nespresso pods I had to order immediately, I don’t want my mornings to be without them!!

20. april 2026
Bedømt til 1 ud af 5 stjerner

They repeatedly serve coffee that is…

They repeatedly serve coffee that is not as it should be. For example, the coffee is supposed to come with cream, and very often there is no cream in it. No warning or communication either. Paid in full every time. I complained once, they said they were going to offer a refund. Never received it. Their customer service won't bother to respond. Useless service, which is shame because their coffee can taste good when it is properly made and served.

21. april 2026
Uopfordret anmeldelse
Black Sheep Coffee-logo

Besvarelse fra Black Sheep Coffee

Hello,

Many thanks for reaching out and taking the time to send us this feedback from your visit to Black Sheep Coffee. We want to say a huge thanks for taking the time to share your thoughts with us. Your feedback means a lot, and it's an invaluable part of how we keep improving our service.

We're really sorry to hear about your experience. In order to investigate this further, could you reach out to us directly via our website so we can find out more about your experience and which store you visited?

Thank you,

Black Sheep Coffee

Bedømt til 3 ud af 5 stjerner

We received the order and trying to…

We received the order and trying to return due to old stock , really hard to get response.

27. april 2026
Black Sheep Coffee-logo

Besvarelse fra Black Sheep Coffee

Hello,

Many thanks for reaching out and taking the time to send us this feedback from your recent order with Black Sheep Coffee. We want to say a huge thanks for taking the time to share your thoughts with us. Your feedback means a lot, and it's an invaluable part of how we keep improving our service.

We're really sorry to hear about your experience. In order to investigate this further, please could you reach out to us directly via our website so we can understand what happened and how we can help?

Thank you,
Black Sheep Coffee

Bedømt til 5 ud af 5 stjerner

Coffee taste is always great

Coffee taste is always great.
Especially Black Sheep at Bishopsgate is fantastic and very good! I am always feel welcome there and fast served. All staffs always smile : )
Kay, Tee and Tegan ! Thank you very much!
You always make my day brighter!

1. maj 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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