Golds Gym Anmeldelser 

Extremely poor hygiene and dirty jacuzzi
People don’t shower before entering steam rooms pool and jacuzzi as the showers always cold !!! Or out of order
Don’t trust the pool or jacuzzi as 4 years ago they had faesces floating in the jacuzzi that was reported and staff closed the jacuzzi on the day.

Excellent customer service for guest pass access

My name is Alessandro Costa, I have my membership in a Gold's Gym Hounslow for more then 6 years now. I never had any problem however in a few days ago I need to speak with the manager about one big issue with my car. The manager Mehdi was so friendly and helpful. He said that he will try to help me with everything he could, and he did. I am so glad to have such a nice manager. This make my satisfaction as a member even higher!

Very helpful staff. Lawrence at Gold Gym Hounslow explained everything patiently.

I love this gym I enjoy the pool, sauna,steam room and jacuzzi and all of this at and amazing price
The staff are lovely and helpful

I love this gym.Good facilities,lovely staff and always clean. I enjoy the pool,sauna ,steam room and jacuzzi and all of this at an amazing price!

Great facilities with a range of different classes. i love the swimming pool and jacuzzi. Laurence is so friendly and the place is constantly clean.

Great gym and nice facilities. Everything in there is so clean and the employees such as Lawrence are so nice.

Really clean gym. Great emoloyees at the reception so friendly
and helpful. Lawrence in particular.

Been at this gym for about 4 year, it’s a Great gym community and amazing staff who are always willing to help

Gold's gym do not have a clue of customer services, classes are constantly changing teachers because they do not pay their teachers, it is dirty, swimming pool is always out or order, if you complain they do not care at all and they just give excuses.

Golds gym is the best in the area! Amazing facilities with a range of different classes to choose from. Especially a fan of the swimming pool and jacuzzi. Staff is always friendly and place is alway clean.

lawrence was amazing at helping all our family find the right joining contract for us. Very friendly.

Very disappointed with the cancelation policy. I started a new job and due to that, I needed to cancel my membership. But they said they can't cancel the membership until my agreement is over. So I have to pay for the months even if I don't go to the gym. Their cancelation policy is too silly. NOT RECOMMEND !!!

Great facilities in Hounslow. Great staff. Happy Jacuzzi is fixed and running.
Good value for money. Adam Naji

The gym with best customer satisfaction and well trained staff. It is still considered Mecca for Bodybuilders

Super nice place to workout in clean also the changing room sauna steam room clean

Thank you all gym stuff members very friendly and mustafa for all updates .

Unresponsive any time you want to question your membership. I was receiving good communication from them until I mentioned I was moving and needed to cancel my membership. I have sent three emails since and received nothing in response. I would simply like to know what the next steps are. If it is not possible I would rather they told me. This is not the first time I have had communication issues with Gold’s Gym.

Golds Gym Hounslow is great, provides the machines, equipment, sauna steam rooms, jacuzzi and swimming pool for the best price around! can't go wrong. highly recommended.

Harrow Branch Membership - Being charged monthly even after my 12months/1year contract has ended. No message or notification to say they are renewing my membership instead continue to take money out. Such a poorly managed pool/gym causing skin infections. Yet after explaining this they want to continue deducting my money until a months notice is completed. Best Avoid at all costs! Still waiting to understand why I wasn't notified about my membership renewal. No basic courtesy to inform just want to take money out without any notifications! I'm so shocked and disappointed 😲