Golden Moments UK Anmeldelser 

229
•
TrustScore 5 ud af 5

4,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Everything included in our Day at the races including the Hotel stay and lunch were excellent. To make things even better we had some good wins so went home with more money than we arrived. Well done... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

All aspects of the trip were first class. Staff attentive, food glorious carriage superb. The entertainment was timely and just enough. The timetable was kept but not rushed in any way. Very minor iss... Se mere

Bedømt til 5 ud af 5 stjerner

Cosa vuoi quando regali qualcosa a qualcuno di importante? Sorpresa, felicità, emozioni... ottimo! Con l'esperienza che ho fatto grazie a loro ho provato tutto questo e molto altro! Assistenza impecca... Se mere

Bedømt til 5 ud af 5 stjerner

5* definitely. Excellent service, very prompt at responding to emails and questions. I had an experience voucher with added extras, this made booking etc a little more involved, but the process was ma... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Gavebutik

Oplysningerne kommer fra forskellige eksterne kilder

With over 5,000 gift ideas, experiences and days out in the UK, Europe and beyond, Golden Moments is the best gift experience company.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

229 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(229)

8 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Booked an afternoon tea through golden…

Booked an afternoon tea through golden moments and could not ask for better service, thanks Darren.

19. juli 2019
Uopfordret anmeldelse
Golden Moments UK-logo

Besvarelse fra Golden Moments UK

Hi Karmen,

I am glad to hear you enjoyed your Afternoon Tea.

I have passed your thanks on to Darren who is very grateful for your 5* review!

Many Thanks

Zoe
Customer Experience Manager

Bedømt til 4 ud af 5 stjerner

Quick delivery, good service!

I ordered the personalised fragrance set which arrived very promptly - very pleased!

19. juli 2019
Uopfordret anmeldelse
Golden Moments UK-logo

Besvarelse fra Golden Moments UK

Hi Ms C A,

I am glad to hear you are pleased with your purchase, thanks for taking the time to review us!

Many Thanks

Zoe
Customer Experience Manager

Bedømt til 5 ud af 5 stjerner

Great :)

Great experience, would use them again :)

18. juli 2019
Uopfordret anmeldelse
Golden Moments UK-logo

Besvarelse fra Golden Moments UK

Hi Rachael,

I am happy to hear you had a Great Experience.

Thanks for the fab review!

Zoe
Customer Experience Manager

Bedømt til 5 ud af 5 stjerner

Excellent from start to finish

Excellent from start to finish, thank you Darren.

18. juli 2019
Uopfordret anmeldelse
Golden Moments UK-logo

Besvarelse fra Golden Moments UK

Hi Karen,

I have passed your thanks over to Darren, he is grateful for your lovely feedback.

Thanks for taking the time to leave a great review.


Zoe
Customer Experience Manager

Bedømt til 4 ud af 5 stjerner

Change of supplier / location, but still enjoyable

Easy to book once you found what you were looking for. Our afternoon tea experience was good, but not as it should have been due to a change of location, but still enjoyable (and the bonus of it being half the price so we can repeat the experience)

18. juli 2019
Uopfordret anmeldelse
Golden Moments UK-logo

Besvarelse fra Golden Moments UK

Hi Patricia,

Thanks for your understanding with the change of supplier issue, we are just glad you still enjoyed your experience!

We appreciate you taking the time to leave us a review.

Many Thanks

Zoe
Customer Experience Manager

Bedømt til 5 ud af 5 stjerner

Amazing experience with Zoe

Hi , I am aiman and I was the winner of Cushelle zooper cooper zoo days out. It was an excellent experience. Zoe from golden moments was our organiser of the holiday. She booked a really nice five star resort for us to stay in knowsley, we picked Knowsley safari park to visit from the vast choices she gave us. The whole trip was financed by golden moment by Cushelle and Zoe was managing everything. it was a super experience for not only my 6 years old but for all of us. On the day of visit Zoe booked us a guided tour of safari park that includes; an hour land rover experience with a professional guide , safari drive, all animals experience specially the sea lions, my daughter thoroughly enjoyed every bit. It was a best experience for adults and kids. Then Zoe booked us a luxury spa hotel at knowsley which was marvelous. We had an amazing time. Zoe was in contact with us all the time, she made us feel very special by booking a very special tour. She guided us all the way about booking details and tour. She is an amazing organiser and we were so happy and satisfied by her help & guidance

18. juli 2019
Uopfordret anmeldelse
Golden Moments UK-logo

Besvarelse fra Golden Moments UK

Hi Aiman,

Thank you so much for taking the time out to write such a detailed review of your experience at the Zoo.

It was my absolute pleasure to organise for you and your family and it makes me smile to know you all had such a lovely time together, making memories you will never forget :)

Many Thanks

Zoe
Customer Experience Manager

Bedømt til 5 ud af 5 stjerner

Our Golden Moment was a Glasgow City Bus Tour

Our Golden Moment was a Glasgow City bus tour this tour itself was very informative and extremely enjoyable, we booked this tour through Golden Moments the service provided was quick and simple to use. I will have no hesitation of using them again should the need arise

18. juli 2019
Uopfordret anmeldelse
Golden Moments UK-logo

Besvarelse fra Golden Moments UK

Hi Samuel,

Happy to hear you enjoyed your bus tour and the team made the process nice and easy for you :)

Many Thanks

Zoe
Customer Experience Manager

Bedømt til 4 ud af 5 stjerner

Thank you

Very helpful staff who certainly do their best for you....

18. juli 2019
Uopfordret anmeldelse
Golden Moments UK-logo

Besvarelse fra Golden Moments UK

Hi Jacken49,

Thanks for the great feedback!

Cheers

Zoe
Customer Experience Manager

Bedømt til 2 ud af 5 stjerner

What an awful way to try and book an…

What an awful way to try and book an afternoon tea! You don't know where you are going or when unless you chase and then you find out that although your gift was for a £50 experience you are booked for one that is under £40 and they take money for booking it!! Would never use this company again.

18. juli 2019
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

First Class Customer Service

First Class Customer Service! Very happy with the whole process

18. juli 2019
Uopfordret anmeldelse
Golden Moments UK-logo

Besvarelse fra Golden Moments UK

Hi Alan,

It's always lovely to hear we have delivered and our customers are happy, thanks for taking the time to leave a First Class review.

Many Thanks

Zoe
Customer Experience Manager

Bedømt til 5 ud af 5 stjerner

Very good experience

Very good experience, extremely helpful and quick at responding to queries. I was very happy with my purchase and the recipients were impressed with their acre of land on the moon so much so I purchased more as gifts. Thanks so much.
Siofra

18. juli 2019
Uopfordret anmeldelse
Golden Moments UK-logo

Besvarelse fra Golden Moments UK

Hi Siofra,

What a unique gift I am not surprised they loved it!

Cheers for your amazing feedback.

Zoe
Customer Experience Manager

Bedømt til 4 ud af 5 stjerner

Very helpful

Very helpful initially. Booking was very easy. Once booked I realised my venue in Nottingham was going to be Patisserie Valarie. I then asked if any other venue in Nottingham for either Afternoon Tea or just food but advised not in Nottingham. I then confirmed I would then continue with my booking for Pattiserie Valarie @ Nottingham.
Overall, very prompt returning my email & addressing my query.

18. juli 2019
Uopfordret anmeldelse
Golden Moments UK-logo

Besvarelse fra Golden Moments UK

Hi Sandra,

Thanks for your feedback, we are always looking to source new suppliers to increase the choice in all of our locations and hope to be able to offer more choice in the future.

We appreciate you taking the time to leave a review.

Many Thanks

Zoe
Customer Experience Manager

Bedømt til 5 ud af 5 stjerner

Went above and beyond to arrange our…

Went above and beyond to arrange our trip

18. juli 2019
Uopfordret anmeldelse
Golden Moments UK-logo

Besvarelse fra Golden Moments UK

Hi Carla,

That's great to hear, thanks for taking the time to feed that back to us!

Cheers

Zoe
Customer Experience Manager

Bedømt til 5 ud af 5 stjerner

Excellent experience

18. juli 2019
Uopfordret anmeldelse
Golden Moments UK-logo

Besvarelse fra Golden Moments UK

Hi Ann,

I am pleased to hear you enjoyed your experience!

Cheers for the feedback.

Zoe
Customer Experience Manager

Bedømt til 5 ud af 5 stjerner

great experience using site

great experience using site, quality products :) thank you

18. juli 2019
Uopfordret anmeldelse
Golden Moments UK-logo

Besvarelse fra Golden Moments UK

Hi Chris,

Thank you for your great feedback!

Cheers

Zoe
Customer Experience Manager

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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