GMX Anmeldelser 801

Geben 120€ Gutschein in Werbung an dann bekommst 100 nur

Fadenscheinige ausreden
Kundenservice ist ein witz

Alles lügen!

Blocked account upon creation, no explanation other than “security”.

I did not use a VPN, used my home IP, and the account was blocked within seconds of creation and support said it was not reversible.

The likely explanation is that they block US customers, but without an explanation from them this is extremely poor service.

Login procedure speedrun:
load news spam on the homepage
chose ask again for cookies
type the correct login
don´t click on any Top Mail login button
dismiss advertisement

full of recent spam, gmx itself suspected as data seller. Conviniently after the new functionality of spam folder start getting ADAC first aid kit spam and scams with physical adresses services in USA.

Removed a majority of e-mails from the past without warning, no customer service whatsoever (sorry GMX, a "bot" chat is not customer service), constantly blocking/changing remote access. I tolerated a lot from this company over almost 15 years but now it became unbearable. Moving to a more reliable provider.

Absolutely appalling attitude and (lack of) service. Basically this exceptionally offensive guy accused us of lying when we said we’d been promised a taxi within two minutes…even though we’d received an earlier email confirming the time and chased by phone three times. This is the most disgusting customer service I have ever received in any line of business. Do not even think about using this firm, they deserve nothing but to go bust.

I honestly don't think this company deserve even one star. After numerous attempts to create an account I have been blocked for no reason. Avoid at all costs.

Nul de chez nul. Une messagerie qui te censure au bout de 3 mails en te disant que tes envois sont non conformes ??? Fermez-là ce sera plus rapide !!! Et ça ne nous fera pas perdre notre temps.....

I used GMX email for years (about 14 years+) to be exact. I was a frequent user and I was really happy with them. It was my only email address for all my business.
Then 3 years ago, I started getting sexually explicit messages from obscure German email boxes. Every time I'd block them then more would appear. I had good security on my box (supposedly) and excellent Anti Virus on my computer, plus I use a VPN, so couldn't understand this. (I speak some German so I was able to read what was being sent to me!)
I reported this to GMX, but it never completely went away. I just ignored and deleted the messages. Then last year I started getting messages saying my information (I'd only given very basic) needed to be updated ... and then finally I received several communications from them saying that they were changing their server and I would lose access to my account if I didn't make the necessary change.
I'd no idea what was going on so I contacted their customer support (not very easy to do) and received no response other than a further link to change to the new app. The link WAS LOADED WITH VIRUSES.
In the end (after cleaning my computer up) I just opened a new email box elsewhere and transferred my important business contacts over to the new box and then completely deleted the GMX one. I lost a lot of sentimental emails from the archive though - I had to delete them.
I tried their site as if I was a new customer and it told me that their services were no longer available in the UK and I could only have an account with them if I was in Germany, Austria or Switzerland. They had never told me this.
All in all it's been a horrendous experience the last few years with them and having to contact all my officialdom to change my email box on their records has been rather traumatic to say the least.
I've just seen something on one of the forums discussing GMX which says that they have a lot of 'rogue' employees who cause problems for users? I wonder if that's where the explicit German emails were coming from?
I'm really disappointed with them. I didn't want to have to leave after all those years, but the change is made now and I've gone to one of the larger, hopefully more reliable companies.

After ~6 months of using mail without any problems I got banned for no reason. Problem is that I kept migration service documents there and now when I lost access I have to re-apply for residence permit. 2 years lost because of the GMX. Support is neither answering, nor trying to do anything for months.
They can't even do email forwarding to my other e-mail. Tried calling to gmx.de support but was directed to use gmx.com support.

gmx.de and gmx.com are different companies but they are part of the same group. If God is real please help.

Shocking service, gmx severs blocked by spam filters for outgoing mail by the likes of spamhaus, a filter used by thousands of businesses. Instead of getting the IPs unblocked they just tell you to speak to the receivers to get on a whitelist.

GMX-MillionenKlick ist total unglaubwürdig.
Es wird angezeigt: Bisher bei uns gewonnen z.B.: 3.500.000 €
In der Regel werden jedoch nur 68 € pro Tag gewonnen.
Ich habe diese Zahlen über 1 Jahr analysiert.
Also woher stammen die Millionen ?

Uso la mail gmx da ormai circa 10 anni. Ottima mail, una buonissima alternativa a gmail. In tutti questi anni mi diedero solo una volta un problema perché ero fissato con le vpn che cambiavano ip e mi ritrovai la mia mail disattivata, ma a parte questo, che poi mi hanno ripristinato la casella mail semplicemente con uno scambio mail di assistenza, non ho mai avuto problemi. Veloce, sicura, se vuoi fare l'esperto lo puoi fare, se no è anche molto semplice da usare. L'unico suggerimento è di migliorare un pò il sito da pc, la home page. Da cell va anche benissimo

Oft scheitert das Einloggen durch Einblendung des Zwangs Abo bei GMX. Beschränkte Möglichkeit zur Strukturierung und Organisation eigener Ordner. Suchfunktion bestimmter Briefe mangelhaft. Und zum Schluss Propaganda des Krieg Treibens. Danke, - ohne mich.

Bei "jeder" Anmeldung: Am gleichen Tag offt nicht möglich!
Login vorübergehend nicht möglich Leider ist aufgrund einer technischen Störung derzeit kein Login möglich.
Bitte versuchen Sie es in ein paar Minuten erneut.

Not reliable. I used it for 1 year through Thunderbird and never had any problems until today. The system is simply blocked me out for no reason. I used very strong password, i only used alias or relay with moderate usage, never give my login email to anyone, and basically i just used it receiving emails.
I was expected it, so all important emails comes via proton and gmail so not too much damage.
Update: "We regret to inform you, the account in question must remain blocked"

Seit der (unangesagten!) Einführung der Zweifaktoridentifizierung habe ich vollends Zugriff auf mein Konto verloren. Da ich im Ausland lebe, akzeptiert das System meine Telefonnummer nicht und ich kann auch nicht den Kundenservice erreichen. Jetzt macht das mir das Leben schwer, da ich mich auf GMX für alles Wichtige verlassen habe.

Service lamentable depuis 4 semaines,j’écris tous les jours au service client car je ne peux plus me servir de mon adresse mail et l’on ne peut plus m’envoyer de mails (préjudice pour mes factures, etc…)
Il me propose de créer une adresse mail (sauf Gmail et Yahoo), ce que je fais, et ils me disent m’avoir envoyé un lien sur mon adresse mail créée mais je n’ai jamais reçu même dans les spams
Au bout de quatre semaines ils me disent que tout est réglé alors que rien ne fonctionne !
À fuir absolument!

I decided to try a new email acc with GMX. I already have one with GMX, with no issues, but I decided to try an address, more personal to me. I managed to obtain the address which I hoped for but when I tried, Note...for the very first time, to log in, I was alerted to a security issue and was blocked, WHAT?!!
Multiple tries to obtain a text didn't work. No recovery was offered through my chosen, 'alternative email', so I had to waste my time, trying to email customer support.
UPDATE .... After one last attempt to receive a text, because customer support is so lame, it finally worked. WHAT A LONG WINDED EXPERIENCE TO RECOVER AN EMAIL ADDRESS.
Whether I'll use my new email address for anything serious, I'm not so sure.

Hatte mich mit dem Versprechen "XXL Anhänge" versenden zu können ködern lassen einen Probemonat für GMX Pro Mail abzuschließen.Das Versprechen mit den "XXL Anhängen" entpuppte sich dann ganz schnell als Lüge, nicht einer von mehreren Versuchen erweiterte Anhänge zu versenden funktionierte.Daraufhin per Mail den Probemonat gekündigt da ich beim Versuch mich in das Kundenkonto einzuloggen immer eine Fehlermeldung bekam.Wusste zu dem Zeitpunkt noch nicht wie unserlös dieses Unternehmen ist(hätte früher mal hier reinschauen sollen) und dachte die Sache wäre damit erledigt.Pustekucken, man buchte die Summe von 38,94€(!) ab ohne irgendeine Leistung erbracht zu haben.Man behauptete dann man wisse nichts von einer Kündigung und kündigte dann erst nach einer Reklamation meinerseits nach Abbuchung.Dachte ich bekäme dann mein Geld zurück, da sich ja auch die versprochenen "XXL Anhänge" als Lüge entpuppten aber dann teilte man mir mit das mein Vertrag jetzt gekündigt sei man das Geld aber behalten würde.Daher bleibt mir nichts anderes übrig als Anzeige zu erstatten und hier eine Warnung auszusprechen bloß nicht auf die Idee zu kommen sich für diesen Probemonat anzumelden, da üble Abofalle!

2024-12-17 Successfully signed up for an account. It got blocked while attempting to install it on Thunderbird.

2024-12-18 Account got unblocked, and it worked well on Thunderbird.

2024-12-19 Account got blocked again on opening the account through website. Requested to have it unblocked.

2024-12-23 Account got unblocked.

Notice the timeline of less than one week. No explanation from GMX of the reasons for the blocking.

2024-12-23 Deleted account and opened one with a reliable, long-time established, well respected provider.