The staff are always helpful, but the most annoying thing is sometimes when you ring you are waiting for 20mins or more on occasions. The staff are always helpful and my order has nearly always been... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent professional service every time. Don't let you down with your medical supplies. Always helpful, knowledgeable and very professional service. The customer care/ordering people, as well as bei... Se mere
Virksomheden har svaret
The DPD delivery and parcel tracking is great. Fittleworth are prompt to let you know when they’ve had your order in but not if the prescription hasn’t arrived with them. It’s something you have to ch... Se mere
Virksomheden har svaret
The team are extremely helpful and understanding, but the two weeks or more that it takes to get an order delivered is not helpful. I'm having to change myself daily and sometimes more often than that... Se mere
Virksomheden har svaret
4,4
Fremragende
538 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I have been using their services for 2 years plus, all good
I have been using their services for over two years, and generally place an order online. Easy to order, arrive well packaged and only once have I had a problem with DPD, but soon rectified after a quick phone call to Fittleworths
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra Fittleworth Medical
Thank you for your lovely review. We’re really glad to hear you’ve found online ordering easy and that your deliveries arrive well packaged. I’m also pleased the DPD issue was quickly resolved after speaking with our team. We truly appreciate your feedback and thank you for being a Fittleworth customer!
Regards
Joana, Customer Experience Specialist – Fittleworth
Great team, great service, Thank you
Ever since my diagnosis, Fittleworth have been nothing but sympathetic, helpful and a blessing to someone of " a certain age" who isn't 100% up with on-line and remote ordering. The staff are always cheerful and the equipment has always been on time and exactly as ordered. A huge thank you.
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Fittleworth Medical
Thank you so much for your kind review. We’re delighted to hear that our team has been able to support you and make the ordering process easier. Your feedback means a great deal to us. Thank you for choosing Fittleworth!
Regards
Joana, Customer Experience Specialist - Fittleworth
Fittleworths provide me with the best…
Fittleworths provide me with the best possible service. All the staff are extremely helpful, and always meet my needs, even when it’s me that has been a bit disorganised They are always polite and cheerful. The products are excellent.
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Fittleworth Medical
Thank you for your wonderful review. We’re so pleased to hear that our team consistently meets your needs and supports you, even when things get a bit hectic. Your kind words about our staff and products mean a lot to us. Thank you for choosing Fittleworth!
Regards
Joana, Customer Experience Specialist - Fittleworth
Always great help and nothing to much
Always great help and nothing to much
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Fittleworth Medical
Thank you for your lovely review. We’re so glad to hear you always receive great help from our team. Nothing is ever too much trouble — Thank you for choosing Fittleworth!
Regards
Joana, Customer Experience Specialist - Fittleworth
Kind support
If I ever need to contact Fittleworth staff they are always helpful,supportive and friendly.
2. februar 2026
Uopfordret anmeldelse
Besvarelse fra Fittleworth Medical
Thank you for your kind review. We’re delighted to hear that our staff are always helpful, supportive and friendly whenever you need us. We really appreciate your feedback!
Regards
Joana, Customer Experience Specialist - Fittleworth
Excellent company to do business with
Excellent company to do business with. Customer advisors chatty courteous and always happy to help. Order immediately followed up with confirmation email. Always on time as order is carefully delivered by DPD. Only one minor complaint in fifteen plus years dealing with Fittleworth and was sorted out immediately without any fuss.
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Fittleworth Medical
Thank you for your fantastic review. We’re delighted to hear that you enjoy our service and find our advisors courteous, chatty and always ready to help. It’s great to know your orders arrive smoothly and on time, and we appreciate you mentioning how quickly your one issue was resolved. Thank you for your continued trust over the past fifteen years!
Regards
Joana, Customer Experience Specialist - Fittleworth
Always been extremely satisfied with…
Always been extremely satisfied with fittlleworth.Good people,excellent service. Noticed on last couple of deliveries that stoma pouch is of a slightly different design. This is definitely a backward design! Harder to clean.
2. januar 2026
Uopfordret anmeldelse
Besvarelse fra Fittleworth Medical
Thank you for your kind review. We’re delighted to hear you’ve been extremely satisfied with our team and service. We’re sorry to learn that the recent stoma pouch design isn’t working as well for you — that’s important feedback. Please feel free to contact us so we can look into this for you and help find a product that suits your needs better. Thank you for sharing your experience.
Regards
Joana, Customer Experience Specialist - Fittleworth
Easy to deal with
Easy to deal with, good delivery times, friendly and helpful staff
1. marts 2026
Uopfordret anmeldelse
Besvarelse fra Fittleworth Medical
Thank you for your lovely review. We’re so glad to hear that you find us easy to deal with and that our delivery times and team continue to meet your expectations. We really appreciate your feedback!
Regards
Joana, Customer Experience Specialist - Fittleworth
Besvarelse fra Fittleworth Medical
Thank you for your review. We’re delighted to hear you find our service very professional. We appreciate your feedback!
Regards
Joana, Customer Experience Specialist - Fittleworth
A service I can really rely on.
You are so reliable and cope with my surgery who are so disorganised. You follow up when they make a mess of things and keep me informed about what is going on.
You take the strain out of needing monthly supplies.
11. marts 2026
Uopfordret anmeldelse
Besvarelse fra Fittleworth Medical
Thank you for your wonderful review. We’re so glad to hear that you find us reliable and that our team helps smooth things out when issues arise with your surgery. Keeping you informed and making your monthly supplies stress‑free is exactly what we aim for. We really appreciate your feedback!
Regards
Joana, Customer Experience Specialist - Fittleworth
Phone ordering
No problem phoning orders in. Always very helpful, considerate and very polite.
Always deliver on time and sometimes a day or two earlier than stated
Delivery drivers are first class and follow any instructions given.
Would certainly recommend Fittleworth.
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra Fittleworth Medical
Thank you for your wonderful review. We’re so pleased to hear you find our team helpful, considerate and polite, and that your deliveries arrive on time—sometimes even early! It’s great to know our drivers follow your instructions too. We really appreciate your recommendation and your trust in Fittleworth.
Regards
Joana, Customer Experience Specialist - Fittleworth
Always excellent in all aspects to date.
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Fittleworth Medical
Thank you for your lovely review. We’re delighted to hear that you’ve found our service excellent in every aspect. We truly appreciate your feedback!
Regards
Joana, Customer Experience Specialist - Fittleworth
Used Fittleworth for a couple of years…
Used Fittleworth for a couple of years now and never had any reason to complain. The people on the end of the phone are always polite and friendly. No problems with delivery, always the time they say. All good.
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Fittleworth Medical
Thank you for your lovely review. We’re delighted to hear you’ve had such a positive experience over the past few years, and that our team has always been polite, friendly and reliable. It’s great to know your deliveries arrive exactly when expected. We really appreciate your feedback!
Regards
Joana, Customer Experience Specialist - Fittleworth
1st class service no problems at all .
1st class service no problems at all .
Easy to reorder and delivered quickly .
Very helpful staff.
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra Fittleworth Medical
Thank you for your great review. We’re delighted to hear you find reordering easy, delivery quick and our staff very helpful. We really appreciate your feedback!
Regards
Joana, Customer Experience Specialist - Fittleworth
I've never had any problems except...
I've never had any problems despite my surgery always changing my prescription when it is sent to them by Fittleworth. I have now spoken to them and hopefully there should be no further problems. I have however found your website rather awkward e.g. looking for an item on the search menu and returning to it later on, perhaps to change the quantity, quite often means that it is not identified. Very strange, and the only answer is to start again from scratch.
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Fittleworth Medical
Thank you for your detailed feedback. We’re glad to hear you’ve not had any problems despite the prescription changes, and we hope everything runs smoothly for you going forward. We’re sorry to hear you’ve found the website awkward to use — your comments are really helpful, and we’ll make sure they’re passed on to the team for review. Thank you for taking the time to share your experience.
Regards
Joana, Customer Experience Specialist - Fittleworth
Staff are courteous and very helpful…
Staff are courteous and very helpful everytime I get in touch. Always ready to help, In order to make my visit enjoyable.
26. marts 2026
Uopfordret anmeldelse
Besvarelse fra Fittleworth Medical
Thank you for your lovely review. We’re so pleased to hear that our staff are always courteous and helpful whenever you get in touch. We’re glad we can make your experience a positive one. We really appreciate your feedback!
Regards
Joana, Customer Experience Specialist - Fittleworth
Excellent
Can not fault the service and attention to detail. Makes me feel that I am a valued customer. 10 out of 10.
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Fittleworth Medical
Thank you for your wonderful review. We’re delighted to hear that our service and attention to detail make you feel like a valued customer. Your 10 out of 10 means a lot to us — thank you!
Regards
Joana, Customer Experience Specialist - Fittleworth
Good promt service & communication
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Fittleworth Medical
Thank you for your kind review. We’re really glad to hear you’re happy with our prompt service and communication. We appreciate your feedback!
Regards
Joana, Customer Experience Specialist - Fittleworth
10 day delivery lead times are pretty…
10 day delivery lead times are pretty long in today's environment. The complimentary wipes were not in the last order, and can't figure out how to ensure they are added to the next. First order I ever got was the wrong product.
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Fittleworth Medical
Thank you for your feedback. We’re sorry to hear about the long delivery lead time and the issues with your recent orders. We understand how frustrating it can be when complimentary wipes are missing or when the wrong product is sent.
Please email talktous@fittleworth.com with your full name, date of birth, and the details of what has happened so we can look into this further and make sure your next order includes everything you need.
Thank you for taking the time to share your experience.
Regards Joana,
Customer Experience Specialist - Fittleworth
All good.
All good.very helpful and pleasant young lady on phone.no problem sorting my problem out. THANKS.
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Fittleworth Medical
Thank you for your feedback. We’re glad to hear that everything went well and that the advisor you spoke with was helpful and pleasant. It’s great to know your issue was sorted without any problems. Thank you for taking the time to share your experience.
Regards Joana,
Customer Experience Specialist - Fittleworth
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.