We have been using Salts Medilink Brighton branch for around two years now and cannot praise the company high enough. I usually speak to Jo when requesting a new order to place a repeat prescription... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I’VE BEEN SCAMMED - whilst their website gives you a 100% Guarantee for a full refund without question , they emailed me and said no you can’t have a refund!!!! I’m contacting trading standards and Pa... Se mere
I switched to Medilink from another company for my stoma products. My previous supplier would take x2 weeks from ordering to deliver but Medilink take 4 to 5 working days so if I order on a Mo... Se mere
Virksomheden har svaret
Just started to use this company, my order has been supplied in bits and they have sent the wrong stoma bags, they are now saying the bag I have used for years is no longer available so I am expe... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Medilink is everything you would want from a home delivery service - discreet, confidential and reliable. We pride ourselves on being able to provide our customers with the best possible service - on time, every time. No other company can offer such a personal service delivered by dedicated and fully-trained staff from a network of customer care centres across the UK, and a team of community Stoma Care Nurses available for personal home visits or just for a chat over the telephone whenever you need them. Opening hours: 9am – 5pm Monday to Friday (England, Wales and Scotland) 9am – 5pm on Saturdays in England and Wales only
Kontaktoplysninger
Richard Street, B7 4AA, Birmingham, Storbritannien
- 0800 626388
- enquiries@saltsmedilink.co.uk
- www.saltsmedilink.co.uk
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Stress and sad to ride on medilink
Stress and sad to ride on medilink, something happened in family due to I was using my mobile phone to talk family however bus driver was keep complaining about it, keep telling not use phone,I understand it can distract but I was not even talking loudly,I was trying to keep my voice lower, still he stop bus stop at Newlyn drive and didn't open the door,was starting complaining,I told him family something happened so I was on the phone still he was complaining not opening door, I'm stressed now to take medilink,is there any rules not allowed to use phone on the bus,they sound sign it,Not fair.
Amazing First Class Service
We have been using Salts Medilink Brighton branch for around two years now and cannot praise the company high enough. I usually speak to Jo when requesting a new order to place a repeat prescription with our doctor and invariably contact me to confirm the prescription has been received and the order has been placed. Also receive a text message detailing when the order will be delivered. Salts Medilink has made a huge positive difference in not having to worry about repeat orders and always get an email when their records indicate may need to reorder. Thanks to everyone a the Brighton branch - amazing service.
Faultless service for Stoma products drliveries
My wife has now been receiving supplies from the Manchester depot of SaltsMedilink, for her stomach supplies, for 18 months. We moved from using Fittleworth due to their appalling service. Working with Medilink has been a breath of fresh air.
Of the 18 deliveries we've ordered 17 have arrived perfectly and for the one that had an item missing, this was delivered the following day.
The staff (Cheryl) on the phone and email are friendly and helpful.
We wished that we had used Medilink from day one and we would recommend them to anyone.
Good deliveries / woeful communication support and advice
Delivery usually within 7 working days. However, communication about availability of products and or alternatives is woeful. Ordered regular supplies to be told they are now discontinued.
Have been left with 4 days supply of Stoma bags and no suitable alternative in place. Will now have a visit to the Stoma nurse to selct another alternative. Wasting the time of NHS stoma nurses and mine. Needless stress and hassle for everyone except them. Great until you have a problem, then you find customer service is extremely limited.
Satisfied costumer.
I have been using the lung spray for over a month now and plan on continuing to do so. I feel much less congested, breath easier, and coughing is more productive. Good stuff.
Always helpful
Always helpful. Stoma products delivered quickly.
SCAMMED AT INFLATED PRICE
I’VE BEEN SCAMMED - whilst their website gives you a 100% Guarantee for a full refund without question , they emailed me and said no you can’t have a refund!!!! I’m contacting trading standards and Paypal . DO NOT BUY FROM HERE. I will keep you updated.
Had the best experience with Medilink…
Had the best experience with Medilink today. Switched over from a previous provider of my stoma products (Fittleworth). They were my supplier 5 years ago. Always answer the phone customer service is exceptional.
Customer Service as it should be
In desperate search for a new supplier of my urostomy bags, following poor service from my current provider,
I sent an e-mail with several questions I had to Medilink before registering with them.
I was shocked to receive an email reply within hours - not 7 days later which is how long it takes for my current provider to reply to e-mails. Not only that, but the e-mail answered all my questions.
I have now registered with Medilink. I received a warm and friendly welcome from my local Medilink, along with confirmation that a electronic prescription has been set up for me with my GP; reassured me on delivery timings and actual delivery; and asked if I wish to place my first order, which I have now done.
This is Customer Service as it should be. A company which cares and has already done much to relieve some of the stress I have been under through the poor service by my current - soon to be previous - supplier.
I would especially thank Ashleigh and Annette at Medilink for their help, empathy, and understanding, and proving a solution to my previous problems and issues; and look forward to being a Medilink customer for some time to come.
I would recommend Medilink to anyone who has had a poor service with their provider.
They are always incredibly…
They are always incredibly helpful,friendly and always on top of everything. Reminding me, letting me know when something doesn't look right. Excellent all round
They charged me twice for something l…
They charged me twice for something l did not receive
The best communication experience
I have to say the staff I've dealt with at Medilink/ Salts are honestly the best telephone query/order experiences I've ever had -period. They are always so helpful polite and patient. Never felt rushed or a chore to call them however many times I called.
A miracle
I started to use your product, about 1 week now.
I have asthma and I'm using 2 medicine. BREO and the rescue
Inhaler. Since I've been on this
MEDILISK spray, I've had not used my inhalers it all.
Good job. I'm starting to feel normal again. The only question I have , is this :
The pic shows a mist coming out, but mine it is liquid.
Am I doing something wrong? Or is the way it is?
Either way it's working , but of course I would like to do this correctly so it would work the way it should. So if you can advise!
Thank you so much.
Total scam take your money never hear…
Total scam take your money never hear from them again
DO NOT TRY TO BUY PRODUCTS HERE
Poor service DO NOT buy their products…
Poor service DO NOT buy their products they will say it is discountinued and no possibility to returns.
SCAM
Fantastic Service
Always had fantastic, efficient and courteous service. Having a stoma and needing monthly supplies, medilink have always been spot on and totally reliable
Some scathing reviews on here
Some scathing reviews on here. I’ve been using them for about 7 weeks.
The service I’ve received is outstanding.
One area that was a little poor is not answering the freephone number. This number is used for orders and queries. However there is an email option,and they always reply.
I’m a little concerned about what might be around the corner though.
I've recieved 11 calls from this shady…
I've recieved 11 calls from this shady organization today. They must have bought a list they aren't supposed to have and they're trying to use it before they get busted.
Very pushy and nasty
I have received 35 unsolicited calls from these people since 11/30!!!!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








