I had no problems signing up for this insurance. It was clear what I could add or not. I went through an intermediary site that recommended them. They contacted me straight away and I've been able to... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Only recently joined. Fair price in comparison to other insurer’s and easy enough to add optional extras to your policy - these were also at a respectable price. Good follow-up communication too.
Great policy at the most competitive price. Very pleased with the ease of applying online; a user-friendly and simple process. I have both cars insured through this company.
I gave a five star Ghost while looking for a cheaper Car Insurance. I found this site to be very friendly user simplified and what you see is what you get. Hopefully they can even give more cheape... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
First Alternative provides 5 Star Defaqto rated car and multicar insurance with a range of benefits and optional extras. Find out more and get a quote!
Kontaktoplysninger
Reigate, Storbritannien
- www.firstalternative.com
4,6
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Straight forward no hassle in filling…
Straight forward no hassle in filling in forms highly recommend
7. oktober 2026
Besvarelse fra First Alternative
Thank you for your review - we really appreciate it
Besvarelse fra First Alternative
Thank you for the feedback.
I’m very happy with the service I…
I’m very happy with the service I received. The process was quick and straightforward, and the staff were friendly, helpful, and professional. Everything was explained clearly, and I felt well looked after throughout. I would definitely recommend this insurance company to others.
7. oktober 2026
Besvarelse fra First Alternative
We are pleased to hear this, thank you for the kind review.
A quick and easy way to a competitive quote…
The process was very quick and easy and the quote was very competitive.
30. september 2026
Besvarelse fra First Alternative
We are pleased to hear this, thank you for the kind review.
Fantastic service
Fantastic service, swift and provided a service far more than I expected. I would 100% recommend.
7. oktober 2026
Besvarelse fra First Alternative
We are pleased to hear this, thank you for the kind review.
I have not personally spoken to anyone…
I have not personally spoken to anyone in the company. Everything was on line without talking to anyone. So, I cannot really comment on the experience save to say the application was made simpke.
7. oktober 2026
Besvarelse fra First Alternative
Thank you for taking the time to leave us a review.
Very disappointing customer service
Very disappointing customer service. The representative did not provide proper answers to my questions and simply left the chat without resolving my issue.
I believe the representative’s name was Anelisa. This was extremely unprofessional and frustrating. Customers deserve clear answers and proper support, not to be left without assistance.
I would not recommend this company based on my experience.
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra First Alternative
We are sorry you have been left feeling this way, we would ask that you email your review and policy details to us at, trustpilot.feedback@esure.com and we can raise this with the relevant team.
Thank you for taking the time to leave us a review.
Besvarelse fra First Alternative
Thank you for your review - we really appreciate it.
I’m only with the company a few days…
I’m only with the company a few days but the response from the company been great and I got more of a package deal with this company which I’m pleased about. So good news just now.
7. oktober 2026
Besvarelse fra First Alternative
Thank you so much for the lovely review and welcome to First Alternative! 😊
Besvarelse fra First Alternative
Thank you for the feedback.
I'm very happy I choose Frist…
I'm very happy I choose Frist Alternative it was much cheaper than my old insurance plus I got full cover on the RAC and still £30 pound cheaper a month which help me so much im very happy and was so easy online 😊
6. oktober 2026
Besvarelse fra First Alternative
We are pleased to hear this, thank you for the kind review.
Happy with service
My insurance was set to renew at an extortionate rate. First alternative offered a great price and it was easy to set up with them.
6. oktober 2026
Besvarelse fra First Alternative
Thank you for your review - we really appreciate it.
Very easy transaction and great prices.
Very easy transaction and great prices.
No problems here
6. oktober 2026
Besvarelse fra First Alternative
Thank you for your review - we really appreciate it.
Couldn't disable auto renewal without…
Couldn't disable auto renewal without going onto the chat service. I NEVER enable auto renewal as you can normally get it cheaper by searching. I NEVER just take a renewal quote unless it IS the cheapest
6. oktober 2026
Besvarelse fra First Alternative
We're sorry to hear this, and we appreciate you taking the time to leave us feedback. You can contact us via phone or web chat through the 'Need Help' section of our website, where an advisor can assist with removing this from your policy if still required. Alternatively, you can make this change yourself through your online portal.
Thank you for the review.
Straight forward online purchase of car…
Straight forward online purchase of car insurance… we highly recommend.
6. oktober 2026
Besvarelse fra First Alternative
Thank you for your review - we really appreciate it.
Besvarelse fra First Alternative
Thank you very much for the review, we appreciate the feedback!
Besvarelse fra First Alternative
Thank you for the feedback.
Horid and Stressful
First Alternative are an absolute nightmare to deal with,
My car was repaired by Halo badly and the damage to the suspension completely ignored rendering the car unusable for half a year,
I CAN NOT ADVISE YOU MORE STRONGLY TO USE ANY OTHER COMPANY.
5. oktober 2026
Uopfordret anmeldelse
Besvarelse fra First Alternative
We’re sorry to hear this. We kindly ask, that you forward your review and policy details to us at, trustpilot.feedback@esure.com and we can look to assist you further.
Thank you for taking the time to leave us feedback.
Besvarelse fra First Alternative
Thank you for the feedback.
Besvarelse fra First Alternative
Thank you for your review - we really appreciate it.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.