I had no problems signing up for this insurance. It was clear what I could add or not. I went through an intermediary site that recommended them. They contacted me straight away and I've been able to... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Only recently joined. Fair price in comparison to other insurer’s and easy enough to add optional extras to your policy - these were also at a respectable price. Good follow-up communication too.
Great policy at the most competitive price. Very pleased with the ease of applying online; a user-friendly and simple process. I have both cars insured through this company.
I gave a five star Ghost while looking for a cheaper Car Insurance. I found this site to be very friendly user simplified and what you see is what you get. Hopefully they can even give more cheape... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
First Alternative provides 5 Star Defaqto rated car and multicar insurance with a range of benefits and optional extras. Find out more and get a quote!
Kontaktoplysninger
Reigate, Storbritannien
- www.firstalternative.com
4,6
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra First Alternative
Thank you for your review - we really appreciate it.
Although First Alternative were the…
Although First Alternative were the cheapest on offer it was still very expensive for a very experienced driver. I find it grossly unfair that my 13yrs no claims bonus earned as a professional driver driving 28k+ miles per year cannot be used when purchasing private insurance at retirement. Particularly as I'd now need to have a very busy week in order to drive 50 miles.
22. september 2026
Besvarelse fra First Alternative
We are sorry that this has been your experience, and we value the time you have taken to provide us with feedback.
We appreciate your review.
My experience with First Alternative…
My experience with First Alternative was easy to follow and the price very reasonable
4. oktober 2026
Besvarelse fra First Alternative
Thank you for your review - we really appreciate it.
Terrible claims department I had a…
Terrible claims department I had a small prang 50/50 fault they paid out to the other party before even talking to me I had door bell video proof but was told the claim had been settled there was no damage to my car at all and a small dent on the other car but their attitude was disgusting i thought theyd act for me not the other party I lost my no claims bonus aswell its cheap for a reason Terrible customer service avoid at all cost
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra First Alternative
We’re disappointed to hear this is how you’ve been left feeling. We suggest sending your review and policy information to us at trustpilot.feedback@esure.com along with your review and we can escalate this with the relevant team.
Besvarelse fra First Alternative
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Besvarelse fra First Alternative
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I has never heard of First Alternative…
I has never heard of First Alternative but as they were 5star rated by Defacto I thought I would try them. I was not disappointed !! . Easy to arrange cover and had everything sorted quickly and easily. I would recommend them unreservedly.
12. august 2026
Uopfordret anmeldelse
Besvarelse fra First Alternative
Thank you very much for the review, we appreciate the feedback!
Besvarelse fra First Alternative
Thank you for your review - we really appreciate it.
Besvarelse fra First Alternative
Thank you for your review - we really appreciate it.
Great customer service after an initial…
Great customer service after an initial mistake I had made when taking out a new policy..rectified very quickly and efficiently..and very competively priced..very happy so far.
3. oktober 2026
Besvarelse fra First Alternative
Thank you very much for the review, we appreciate the feedback!
Make it easy to understand what is and is not covered.
When obtaining an insurance quotation it would be useful to see a draft version of the 'Certificate of Insurance' so that a prospective customer can quickly see what is, and what is not covered. Such as, is the driver covered to drive other cars lent to them etc. The key cover document should also be more readily available. Having to wade thorough the policy document, some of which are 50 pages plus, is not reasonable. I appreciate that the insured should take care when insuring a vehicle but things could be made much easier to understand what they are actually getting before they commit to making payment.
3. oktober 2026
Besvarelse fra First Alternative
We are sorry that this has been your experience, and we value the time you have taken to provide us with feedback so that we can make more enhancements in the future.
We appreciate your review.
Besvarelse fra First Alternative
Thank you for your review - we really appreciate it.
Besvarelse fra First Alternative
Thank you for the feedback.
Besvarelse fra First Alternative
Thank you for the feedback.
Easy to follow steps and a choice to…
Easy to follow steps and a choice to choose the best cover which suits your needs. Lower prices and great service.
2. oktober 2026
Besvarelse fra First Alternative
Thank you for taking the time to leave us a review.
Besvarelse fra First Alternative
Thank you for taking the time to leave us a review.
Excelente services and easy access
The clear information and easy way to complete the application
2. oktober 2026
Besvarelse fra First Alternative
Thank you for your review - we really appreciate it.
Besvarelse fra First Alternative
Thank you for your review - we really appreciate it.
Easy and straight forward good prices
18. september 2026
Besvarelse fra First Alternative
Thank you for the feedback.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.