I needed confirmation of my NCB as I didn't receive a pdf of it via e-mail when I cancelled my policy due to selling my vehicle. The customer representative, Lukho who I spoke to via online chat pro... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I needed confirmation of my NCB as I didn't receive a pdf of it via e-mail when I cancelled my policy due to selling my vehicle. The customer representative, Lukho who I spoke to via online chat pro... Se mere
Virksomheden har svaret
Haven't needed to claim so limited dealings with them, however I am searching for new quotes ready to renew and I am unable to beat their renewal quote! I've searched across all comparison websites so... Se mere
My daughter helped me because I am not too good at modern technology.. It seemed very straightforward and everything was easily understood .For my age since loosing my husband and having to get insura... Se mere
Virksomheden har svaret
So far I am pleased, simple user friendly process, payment and access to most important documents. Overall pleased. I would have liked to see easier access to breakdown and admin, claims contacts and... Se mere
Virksomheden har svaret
First Alternative provides 5 Star Defaqto rated car and multicar insurance with a range of benefits and optional extras. Find out more and get a quote!
Reigate, Storbritannien
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Haven't needed to claim so limited dealings with them, however I am searching for new quotes ready to renew and I am unable to beat their renewal quote! I've searched across all comparison websites so very impressed and looks like I will be sticking with them for another year :)
The whole process was ever so simple. Why would you do it any other way. Very clear to understand everything and few clicks and bam you are sorted.

Besvarelse fra First Alternative
Quick and easy to sign up. Prices across the board are high but these were cheapest

Besvarelse fra First Alternative

Besvarelse fra First Alternative

Besvarelse fra First Alternative
First Alternarive car insurance..
The App was easy to use with clear instructions.
The response was exellent and the price structure good.
I think my car and myself will be in safe hands and with a 5 star rating.

Besvarelse fra First Alternative
I needed confirmation of my NCB as I didn't receive a pdf of it via e-mail when I cancelled my policy due to selling my vehicle. The customer representative, Lukho who I spoke to via online chat promptly helped me with this!
Lukho is what all customer service advisors should be like, able to assess the query and handle it in a quickly and timely manner.

Besvarelse fra First Alternative
So far I am pleased, simple user friendly process, payment and access to most important documents. Overall pleased.
I would have liked to see easier access to breakdown and admin, claims contacts and emails to ease burden on live support.

Besvarelse fra First Alternative

Besvarelse fra First Alternative
Very clear website easy to use. Very competitive price for my car insurance. 5 star review reassuring. I have already recommended you to a friend.

Besvarelse fra First Alternative
Although mine was complex as I have been driving a company car for 35 years so hadn't needed to insure 2 cars previously yours was the easiest to use to explain this.

Besvarelse fra First Alternative
For new customers great I took my initial insurance out in December 2025.
Changed my car, they wanted more than I paid initially for changing over for 8 months cover.
Going back ax as a new customer it’s much less and as expected for 12 months cover. I then cancelled my first policy. After they contacted me and asked why I was leaving they then after I asked removed the £67 cancellation fee prior to agreeing to my refund.
I doubt I will reinsure when due for renewal.

Besvarelse fra First Alternative
Lots of flexible options available and competitive on price

Besvarelse fra First Alternative

Besvarelse fra First Alternative
My daughter helped me because I am not too good at modern technology.. It seemed very straightforward and everything was easily understood .For my age since loosing my husband and having to get insurance in my name was proving to be quite difficult even though I have been driving for 50 years with only one very small accident to take into account so I was very pleased to get a quick and reasonably priced offer . .

Besvarelse fra First Alternative
Easy to understand the offers. Quick response to payment. All documents in order.

Besvarelse fra First Alternative
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.