Nathan was brilliant. He was super friendly, funny, efficient, and genuinely lovely to deal with. He made the whole insurance process feel easy and stress-free, explaining everything clearly and going... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Lewis was very helpful offering to call me from an online chat and sorting out our renewal making sure our policy had the same amount of cover as last year. He was very knowledgeable and made me feel... Se mere
Rang up to cancel my renewal quote but ended up re-newing for another year. Joel explained everything in detail, I didn’t realise how much I was covered for. I even got a bit of a discount for being a... Se mere
Spoke with Charlie this morning regarding our insurance quote. He was very friendly and knowledgeable. This is our first time using First2Protect, so we don't have experience with making claims, etc y... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
first2protect.co.uk
Skrevet af virksomheden
- About Us
- We specialise in Property Insurance and believe in providing sound advice and above all, insurance products that our customers can claim on.
- Our Purpose
- We strive to deliver best in class service through our people, by providing specialist property insurance advice and a convenient solution primarily to customers undergoing a property transaction.
- Our Culture
- Our culture is centred around People. We're always searching for ways to do things even better, providing you with the best service and solutions possible. Our four core values, created by our employees, are more than just words. They shape our culture and guide our behaviours in everything we do. They bring us together. And how we live them every day inspires us all.
- Our Core Values
- We put People First; giving selfless consideration to our Customers, Colleagues and Partners. We strive for Continuous Improvement of our service, People, brand and products. We Take Ownership by being pro-active and delivering on promises. We Enjoy the Journey by being positive, seizing opportunities and celebrating achievements.
Kontaktoplysninger
1st Floor, Keble House, Southernhay Gardens, EX1 1NT, Exeter, Storbritannien
- 01392 849750
- customerservice@first2protect.co.uk
- www.first2protect.co.uk
4,9
Fremragende
7 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 95 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very good 👍 👏 👌 😀 ☺️ 🙌 👍 👍👍👍👍
1. juni 2026
Great help from Alfie
Great help from Alfie, provided excellent and very friendly advice & services. We are very happy with First2 Protect for Rent Protection Insurance and affordable value of services.
Thank you Alfie again.🙏
10. juli 2026
Uopfordret anmeldelse
I didn't have to wait in the queue long…
I didn't have to wait in the queue long when I phoned. Lewis was extremely helpful and patient. Would definitely recommend 😃
10. juli 2026
Uopfordret anmeldelse
Just spoken to Jamie regarding my…
Just spoken to Jamie regarding my building and contents insurance, he was extremely polite and very helpful, would definitely recommend to friends and family
10. juli 2026
Uopfordret anmeldelse
Jodie was very helpful on the phone and…
Jodie was very helpful on the phone and talked through everything to make sure I understood all the terms of the policy.
10. juli 2026
Uopfordret anmeldelse
Rang up to cancel my renewal quote but…
Rang up to cancel my renewal quote but ended up re-newing for another year. Joel explained everything in detail, I didn’t realise how much I was covered for. I even got a bit of a discount for being a long service customer. Well worth making the call.
10. juli 2026
Uopfordret anmeldelse
Evelyn was an excellent advisor
Evelyn was an excellent advisor: clear, thorough, efficient, very pleasant. Very impressed with service.
10. juli 2026
Uopfordret anmeldelse
sales rep cudnt give a shit 30 secs…
sales rep cudnt give a shit 30 secs after payment way made.
6. juli 2026
Soke with Jodie today to sort out house…
Soke with Jodie today to sort out house insurance for our new build. She was very polite and helpful and answered all my questions. Would definitely recommend.
10. juli 2026
Uopfordret anmeldelse
Nathan was brilliant
Nathan was brilliant. He was super friendly, funny, efficient, and genuinely lovely to deal with. He made the whole insurance process feel easy and stress-free, explaining everything clearly and going above and beyond to help us. A real credit to the team, thanks again!
8. juli 2026
Good service
Friendly staff explained things in full found best deal
10. juli 2026
Uopfordret anmeldelse
So far, so good
Spoke with Charlie this morning regarding our insurance quote. He was very friendly and knowledgeable. This is our first time using First2Protect, so we don't have experience with making claims, etc yet.
10. juli 2026
Uopfordret anmeldelse
Helpful
Lewis was very helpful offering to call me from an online chat and sorting out our renewal making sure our policy had the same amount of cover as last year. He was very knowledgeable and made me feel at ease with his knowledge of insurance policies.
10. juli 2026
Uopfordret anmeldelse
Just got off the Phone with Arran M
Just got off the Phone with Arran M. Top class service. thanks!
10. juli 2026
Uopfordret anmeldelse
Excellent, I recommend them
The customer care from this company is outstanding. Helpful and diligent, it's a pleasure to talk with them.
24. juni 2026
Joel the advisor very thoughtful and…
Joel the advisor very thoughtful and professional
10. juli 2026
Uopfordret anmeldelse
Very informative and helpfull company
Very informative and helpfull company. Aaron explained everyrhing and helped us sort the insurance very quickly.
8. juli 2026
Uopfordret anmeldelse
He was patient and made sure I…
He was patient and made sure I understood what he was saying. He was very professional
9. juli 2026
Uopfordret anmeldelse
Lewis was a lovely guy
Lewis was a lovely guy, made things super easy and fixed something for me super quick and efficient
9. juli 2026
Uopfordret anmeldelse
Besvarelse fra First2Protect
Thank you for your feedback!
We’re delighted to hear Lewis was so helpful and made everything easy for you. It’s great to know he was able to resolve your issue quickly and efficiently. We’ll be sure to pass on your kind comments.
We were able to speak to a person and…
We were able to speak to a person and not a robot. Evelyn was helpful, professional and answered all our questions.
The quotation was competitive and covered all our requirements.
6. juli 2026
Besvarelse fra First2Protect
Thank you for your feedback!
We’re delighted to hear Evelyn was helpful, professional, and able to answer all your questions. It’s great to know you appreciated speaking with a member of our team and that the quotation was competitive while meeting your requirements. We’ll be sure to pass on your kind comments.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.