Nathan was brilliant. He was super friendly, funny, efficient, and genuinely lovely to deal with. He made the whole insurance process feel easy and stress-free, explaining everything clearly and going... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Lewis was very helpful offering to call me from an online chat and sorting out our renewal making sure our policy had the same amount of cover as last year. He was very knowledgeable and made me feel... Se mere
Rang up to cancel my renewal quote but ended up re-newing for another year. Joel explained everything in detail, I didn’t realise how much I was covered for. I even got a bit of a discount for being a... Se mere
Spoke with Charlie this morning regarding our insurance quote. He was very friendly and knowledgeable. This is our first time using First2Protect, so we don't have experience with making claims, etc y... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
first2protect.co.uk
Skrevet af virksomheden
- About Us
- We specialise in Property Insurance and believe in providing sound advice and above all, insurance products that our customers can claim on.
- Our Purpose
- We strive to deliver best in class service through our people, by providing specialist property insurance advice and a convenient solution primarily to customers undergoing a property transaction.
- Our Culture
- Our culture is centred around People. We're always searching for ways to do things even better, providing you with the best service and solutions possible. Our four core values, created by our employees, are more than just words. They shape our culture and guide our behaviours in everything we do. They bring us together. And how we live them every day inspires us all.
- Our Core Values
- We put People First; giving selfless consideration to our Customers, Colleagues and Partners. We strive for Continuous Improvement of our service, People, brand and products. We Take Ownership by being pro-active and delivering on promises. We Enjoy the Journey by being positive, seizing opportunities and celebrating achievements.
Kontaktoplysninger
1st Floor, Keble House, Southernhay Gardens, EX1 1NT, Exeter, Storbritannien
- 01392 849750
- customerservice@first2protect.co.uk
- www.first2protect.co.uk
4,9
Fremragende
7 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 95 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Nathan was very friendly and helpful
Nathan was very friendly and helpful, always better to talk to a human than ai
Thank you for explaining and getting me
The best price possible
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra First2Protect
Thank you for your review. We’re delighted to hear that Nathan was friendly and helpful, and that he took the time to explain everything clearly while helping you find the best price possible. Your kind feedback is very much appreciated and will be shared with him.
Oscar was very clear on what the policy…
Oscar was very clear on what the policy offered, he worked hard getting me the best price without skimping on quality of cover. He was clear on how much the “Excesses”,were and how much any additional add ons would be.
I’m currently deciding between 3 quotes and doing a chart.
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra First2Protect
Thank you for your review. We’re delighted to hear that Oscar took the time to clearly explain the policy, including the cover available, excesses, and any optional extras. It’s great to know he worked hard to find you a competitive price without compromising on the quality of cover. We wish you all the best with your comparison and appreciate you considering First2Protect.
Aaron was great
Aaron was clear and informative, professional and answered any questions I had. Nice lad. Thanks very much, we will consider first2protect as our insurers!
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra First2Protect
Thank you for your review. We’re delighted to hear that Aaron was clear, informative, and professional throughout, taking the time to answer all of your questions. It’s great to know you had such a positive experience, and we appreciate you considering First2Protect for your insurance needs. Your kind feedback is very much appreciated and will be shared with him.
Jamie wellum was knowledgeable
Jamie wellum was knowledgeable. He explained everything in great detail. I was very happy with his service.
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra First2Protect
Thank you for your review. We’re delighted to hear that Jamie was knowledgeable and took the time to explain everything in great detail. It’s fantastic to know you were happy with the service you received. Your kind feedback is very much appreciated and will be shared with him.
Explained everything in detail and made…
Explained everything in detail and made me understand everything. Great service
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra First2Protect
Thank you for your review. We’re delighted to hear everything was explained clearly and in detail, helping you fully understand your cover and options. It’s great to know you received such excellent service. Your feedback is very much appreciated.
Excellent service!
From start to finish i was listened to and treated so kindly. The agent was patient and helped me understand every step of the way. Very easy and quick finding out about my needs and wants and the tailoring the conversation and quote accordingly. Many thanks David.
29. juni 2026
Besvarelse fra First2Protect
Thank you for your review. We’re delighted to hear that Rosie took the time to listen, understand your needs, and guide you through the process with patience and kindness. It’s great to know she tailored the discussion and quote to your requirements, making everything quick and easy to understand. Your kind feedback is very much appreciated and will be shared with her.
Very helpful lady
Very helpful lady. And she has raised the problem I have getting online
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra First2Protect
Thank you for your review. We’re pleased to hear that our advisor was helpful and that your issue accessing your online account has been raised for further investigation. We appreciate your feedback and are glad we could assist you.
Jodie and Arron
I’ve been dealing with Jodie since purchasing the house trying to get completion date she was patient and I got my completion date I spoke to Arron on the phone made a few amends and the policy has started both wonderful people would highly recommend the company
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra First2Protect
Thank you for your review. We’re delighted to hear that both Jodie and Aaron provided such excellent support throughout your home-buying journey. It’s great to know Jodie was patient while helping with your completion date and that Aaron was able to make the necessary amendments to get your policy up and running. Your recommendation means a lot to us, and we’ll be sure to share your kind feedback with both of them.
I dealt with Evelyn today and was very…
I dealt with Evelyn today and was very pleased with the service she gave. I spent 45 minutes on the phone where she gave the time and attention to go through some policy wording to make entirely sure the policy was correct for what I need. You don’t get a level of service like that from a website. She’s an asset to the company.
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra First2Protect
Thank you for your review. We’re delighted to hear that Evelyn provided such thorough and attentive service, taking the time to go through the policy wording with you to ensure the cover met your needs. It’s great to know her patience and dedication made a real difference to your experience. Your kind feedback is very much appreciated and will be shared with her.
Besvarelse fra First2Protect
Thank you for your review. We’re delighted to hear that Aaron provided you with a great experience. Your kind feedback is very much appreciated and will be shared with him.
Dealt with easily and effeciently
Dealt with easily and effeciently. Thank you.
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra First2Protect
Thank you for your feedback. We’re pleased to hear your enquiry was dealt with easily and efficiently. Your kind comments are very much appreciated.
Wesley was very attentive and was able…
Wesley was very attentive and was able to solve my query efficiently.
Thanks alot.
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra First2Protect
Thank you for your review. We’re delighted to hear that Wesley was attentive and able to resolve your query efficiently. Your kind feedback is very much appreciated and will be shared with him.
great customer service from Jamie
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra First2Protect
Thank you for your review. We’re delighted to hear that Jamie provided great customer service and made your experience a positive one. Your kind feedback is very much appreciated and will be shared with him.
Nathan was super helpful in making sure…
Nathan was super helpful in making sure the level of cover for my insurance was tailored to my personal needs and was clear about all the different options
24. juni 2026
Besvarelse fra First2Protect
Thank you for your review. We’re delighted to hear that Nathan was so helpful in ensuring your insurance cover was tailored to your personal needs. It’s great to know he clearly explained the available options and helped you find the right level of cover. Your kind feedback is very much appreciated and will be shared with him.
Thank you Thomas!
Little late on the review, but Thomas Lennon and I had a great conversation in which I was able to explore options without being pressured and provided with all of the information that I needed as a first time buyer, more incredible is the flexibility to amend my policy at a later date as it seems understoof that some decisions take a little time to set in for a first time buyer. Would definitely recommend, the prices seem very fair as well.
23. juni 2026
Uopfordret anmeldelse
Besvarelse fra First2Protect
Thank you for your review. We’re delighted to hear that Tom Lennon provided such a positive experience, giving you the information and flexibility you needed as a first-time buyer without any pressure. It’s great to know you felt supported in exploring your options and reassured by the ability to make changes later if needed. Your recommendation is very much appreciated, and we’ll be sure to share your kind feedback with him.
ONE WORD "JAMIE" What an absolutely…
ONE WORD "JAMIE" What an absolutely amazing young man doing an incredible job, with laughs and much good humour and patience with a veritable geriatric member of society (Me, i`m 84) and i do not suffer fools!!
Great service, great price for my insurance policy, faultless.
HE NEEDS A RISE AND PROMOTION.
1. juli 2026
Uopfordret anmeldelse
Besvarelse fra First2Protect
Thank you for your review. We’re absolutely delighted to hear that Jamie provided such a positive experience. His patience, professionalism, and sense of humour are qualities we value highly, and it’s wonderful to know he made the process enjoyable while helping you secure great cover at a competitive price. We’ll be sure to share your kind comments with him—he’ll be thrilled to receive such fantastic feedback!
Thank you so much to Thomas
Thank you so much to Thomas, who ran me through the whole process with professionalism and patience. I had to amend a policy due to an alteration of exchange date, Tom followed this up and made sure this was as stress free as possible. Customer service 10/10, highly recommend First2Protect. Thanks again.
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra First2Protect
Thank you for your review. We’re delighted to hear that Thomas provided such professional and patient support throughout the process. It’s great to know he was able to help with the amendment to your policy following the change to your exchange date and made everything as stress-free as possible. Your kind feedback and recommendation are very much appreciated, and we’ll be sure to share your comments with him.
I appreciate the reminders
I appreciate the reminders. the new quotes and the no nonsense approach to renewing my policy.
6. juli 2026
Besvarelse fra First2Protect
Thank you for your review. We’re pleased to hear you appreciated the reminders, competitive renewal quote, and straightforward approach to renewing your policy. Making the process as simple and hassle-free as possible is what we aim for, so your feedback is very much appreciated.
The understanding was fantastic and…
The understanding was fantastic and resolved everything within a couple of minutes. Great customer service! Thank you
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra First2Protect
Thank you for your review. We’re delighted to hear that your query was understood and resolved so quickly. Providing efficient, helpful service is what we strive for, so it’s great to know you had such a positive experience. Thank you for your kind feedback.
Thank you for your kindness and…
Thank you for your kindness and patience.
Understandable explanations.
23. juni 2026
Besvarelse fra First2Protect
Thank you for your review. We’re delighted to hear you found our explanations clear and easy to understand, and that you experienced kindness and patience throughout. Your feedback is very much appreciated.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.