Ethika Anmeldelser 87

I received an email from Ethika in late March that there was a sale where everything was $4. I purchased 42 items on March 27. I received one shipment on April 9 with 3 items. I received another package on April 21 with 10 items and a packing slip that said 17 items were in the box. Their site says only 2 items are left to ship. I used their online chat and no one replied. I used their text number and no one replied. I contacted them by email and no one replied. Has anyone thought about a class action lawsuit? It seems this is their business model, not a fluke.

Edit (04/30/26): Contrary to Ethika's reply to my review below, they are not waiting on me. I replied to their outsourced customer service's attempt to manage the fact that they overextended themselves with a "too good to be true" sale and are unable to fulfill my order. They offered a refund instead of fulfilling my order, not the outcome I wanted. UNETHIKA would be a better name for them at this point. Good product, horrible and operationally unsustainable business model. This is the last time I buy from them. This business will implode soon like all businesses that consistently disrespect their customers.

I am extremely disappointed in Ethika. They have great quality underwear, BUT horrible customer service! Waited several weeks for an order shipping confirmation and that was after I inquired about the order status. When the package arrived, it was missing all but 1 item from my order. It took several emails, texts, and attempts to live chat to even get a response. The worst customer service and response time I have experienced! At the time I ordered the 5 items, they were in stock and I paid. After only 1 arrived, I asked for the remaining 4, but Ethika would not send them even though the exact item showed it was in stock on their website. They canceled the 4 items, ignoring my request.

I made an order on March 26 and my order still has not been delivered they gave me a shipping number and I looked up the shipping it says that the label was created but they still have not received the items I’m very upset what are these items for my birthday and I still have not received the items and I want a refund and they are not trying to issue it I definitely thinking about getting in contact with my bank because they have not kept up their bargain this is not fair to me as a customer

Ethika is a Brand company that offers clients great value; by great value. each item is crafted by the best manufactors commited To Delivering an excellent superior product . The recent sale of $4.00 just blew my mind . Such a huge blessing . Ive purchased from Ethika the last 5 years and i always get compliments every single outfit ; down to the shoe laces with Etika logo embossed . This company quality is coluture at its best . The packages come wrapped so adorable. I approve this message 🆘💋👠👠👠👠

Worst customer service I have EVER experienced in my life! My order still have not been shipped out and it has been going on 20 BUSINESS DAYS now. I can not get customer service to respond back and I've tried contacting them MULTIPLE times! I get that there may be longer response time due to the hightl demand during the sale, but when it's been days after you reached out and still no reply is very unprofessional for a well known business. It's definitely feeling like a scam.

Wonderful service. My teen boys love the products! Order arrived on time, and in full. I have two very happy boys. Product quality is good. Based on previous orders the products last well too. Very happy customer.

The best socks you will ever have fr, always have sales. Very good customer service. Love these guys.

I placed 3 orders on 2 different days during the $4 sale. I knew they would need extra time to process orders during a huge sale. Got the first order about 2 weeks after and the second a few days later. The third order is still in “packing” status. Both orders I received were not missing anything and packed with care. FABULOUS SALE!!! That is awesome business having a sale that customers enjoy saving a ton of $$$ and Ethika is clearing out ready for new inventory.
*My last order is packed and shipped and will be here early next week. Overall great experience. People need to chill… it’s a huge sale. Everyone is just used to getting what they order in a few days.

Order placed on 3-28, Checked on status 4-13,14,15... Zero response on their Text number, Zero response from support e-mails. Filed a dispute with my bank and hope to have the transaction reversed. First clue is their "customer service" number no longer takes calls nor can you leave a message. Basically when you order something from this shady company it is a crap shoot // on an island. Find alternatives and don't get sucked into the low prices. This is a classic example of online shopping gone bad. Avoid!!

Made an order for 4 random pairs they sent ALL the same pairs with NO REFUND or RETURN ..🤦🏾‍♂️🤦🏾‍♂️🤦🏾‍♂️

Ordered 17 days ago still not shipped and won't refund my money worst customer service ever WILL NOT BUY AGAIN, I hope this company goes bankrupt. After numerous messages and trying to call worst experience

If i could give no stars i would. I have been waiting on my order for some time now. I reached out to customer service with no response at all. They don’t give any details on orders other than packing. I would like my refund but the site says can’t refund or cancel due to still packaging. Do not order from this company

During the $4 sale I received 3 separate emails stating free shipping on $50. I was charged $8.50 shipping my order was $120. Customer service basically said sorry we can't comp the shipping even though the email said free. Reason was because the sale was so low it couldn't allow free shipping. Marketing should have NEVER SENT out the email knowing a sale was going. I get one email a mistake but three...

fast shipping, good quality, awesome designs

I brought these beanies for 70$ and they are super small and I have a little head and they are to small for my head and I’m just very disappointed and I couldn’t see no reviews because they don’t have no reviews on their products

This year and last year all 8-10 pairs were all the exact same style. Switching brands.

Fast delivery with no problems

I placed an order on december 21 and still havent received an update on my order, they shipped out the free hair scrunchies that i had no use for instantly though so theres that. Ive been trying to get ahold of support for almost two weeks without a reply, and that is just absolutely ridiculous. The last time I’ll be ordering from the site.

UPDATE: They replied under this stating they reached out and are awaiting my reply. They in fact did not. Dont support this company. They shouldn’t be releasing new collaborations with people if they can’t even ship orders from over a month ago.

Just update I called Ethika and ask again where is my package they stated it’s still processing HOWWWW???Then they said they figured out the problem is it’s not sale anymore like WHATTT???? I made this purchased on sale. I asked for refund and I will never purchase again. The sad part is they email apology letter and 20% off like reallyyyy

Similar to the aforementioned reviews, I placed an order on 29 November and have only received half of my order. Despite repeated attempts, no response from customer service via their email or phone number.