Excellent service, ordered a small inexpensive replacement part. Very helpful man sourced the correct part , sent it out and kept me informed of delivery, including letting me know of a delay. Techni... Se mere
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Excellent service, ordered a small inexpensive replacement part. Very helpful man sourced the correct part , sent it out and kept me informed of delivery, including letting me know of a delay. Techni... Se mere
Virksomheden har svaret
This is my 2nd time purchasing from these guys and I can't recommend them enough. Advice, service and support is unparalleled. JP was so patient with all my questions during product selection and hel... Se mere
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Today I have had a great experience with THE EHC , in poticular with one of there staff called John I rang this morning regarding my electric boiler tripping out due to being air locked after... Se mere
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THE AFTER SALES SERVICE IS SECOND TO NONE, NOTHING IS TO MUCH TROUBLE, THEY ANSWER YOUR PHONE CALLS AND EMAILS QUICKLY. THE ELECTRIC BOILER ARRIVED THE DAY AFTER IT WAS SENT. THE BOILER WORKS RE... Se mere
Virksomheden har svaret
Skrevet af virksomheden
The Electric Heating Company (EHC) are one of the UK's leading suppliers of electric heating and hot water products in the UK since 2005. Using our expert knowledge and experience, we have developed our product portfolio to accommodate almost any Central Heating and Hot Water requirement.
Our systems are designed to comply with the latest building regulations and Domestic Heating Compliance Guide as all our central heating products can be installed as fully controllable systems.
We are renowned for always putting the customer first and have won National customer service awards in recognition of our efforts. From initial enquiry to completed order we believe in focusing our attention on customer care. The personnel at The Electric Heating Company are approachable, very experienced and committed to ensuring you have the best available options when choosing your products. We take great pride in the level of customer service we provide.
Our product knowledge and product support are unrivalled in the heating and hot water industry. EHC is a one stop shop for the most comprehensive range of quality Electric Heating products such as the:
Comet & SlimJim Electric Boilers
DSR Combination Electric Radiators
Solaris, Edge, ecoSAVE and Visage Panel Heaters
Neptune Unvented Stainless Steel Cylinders and Water Heaters
Air Source Heat Pumps
Heating Controls and Accessories
Third Road Blantyre Industrial Estate, G72 0UP, Glasgow, Storbritannien
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Very quick and helpful support on technical hotline. The delivery company used (APC) have been slightly problematic on multiple occasions (late or missing deliveries), suggest reviewing. Thanks

Besvarelse fra The Electric Heating Company Ltd
Bought a heater in December wouldn’t work by February, I rang and spoke to technical who asked me to test the heater, I left my number and nobody has rung me back since, as I’m caring for my mother and wife my time is rather restricted so, I bought another just for ease of fitting!! You get one star because of your previously woeful customer service and faulty product, so let’s see if this one lasts longer than 2 months!
Ordering online was a delight and radiators delivered within the specified delivery window.

Besvarelse fra The Electric Heating Company Ltd
John Webb is an absolute star! He helped me with a very tricky situation relating to a Boiler leak and not only did he source the parts and an engineer he also arranged the works with the engineer and has been extremely helpful and friendly from start to finish. John truly is a credit to the company!

Besvarelse fra The Electric Heating Company Ltd
John was an absolute legend helped us sort our problems out. All working now

Besvarelse fra The Electric Heating Company Ltd
I had to call the technical department due to a minor error where I spoke with John the technician. He was extremely helpful and assisted through each stage of my issue. Extremely happy with the after care and made the whole process go so easy! Thanks again!!

Besvarelse fra The Electric Heating Company Ltd
Great products great app and excellent customer service!!!

Besvarelse fra The Electric Heating Company Ltd

Besvarelse fra The Electric Heating Company Ltd

Besvarelse fra The Electric Heating Company Ltd
I spoke with John Webb in the technical department and he was extremely helpful and knowledgeable in discussing my required needs for a new boiler system.

Besvarelse fra The Electric Heating Company Ltd
We recently replaced our central heating with a set of electric radiators. Delivery was very quick and the customer service experience has been amazing, with two issues being resolved the next day (including pick-up and replacement of a faulty unit). The new system works really well and the build quality on everything seems excellent.

Besvarelse fra The Electric Heating Company Ltd
Prices were clearly laid out and good value, the radiator I received was really nice looking and easy to install. There were no hard sales tactics.

Besvarelse fra The Electric Heating Company Ltd
I found everyone helpful and the information supplied was great and informative with great delivery on the parts ordered ensuring it was with me the next day

Besvarelse fra The Electric Heating Company Ltd
Service was really first class as support on the phone was clear and concise

Besvarelse fra The Electric Heating Company Ltd
This company report my Gotham Knights live for copyright on YouTube and it’s not theirs

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Besvarelse fra The Electric Heating Company Ltd
A fella in technical called Dave is super helpful and very knowledgeable. A great company to do business with.

Besvarelse fra The Electric Heating Company Ltd
UPDATED - thanks for sorting the issue. We got there in the end! It was nice to be able to speak with someone on the phone who was helpful.
Called to check a part was in stock before placing my order. The customer service guy confirmed it was in stock and would be sent out to me straight away.
I placed the order, but a week later nothing has arrived.
I called to follow up….Part not in stock. No notification to advise and was told it’ll be here possibly by the end of next week.

Besvarelse fra The Electric Heating Company Ltd
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