I ordered a personalisted necklace, only to immediately realise i'd ordered it on the front and back, not the top and front. Immediately emailed customer service. Attempted to use their online hold an... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Placed an order Dec 2nd, asked for an order update on Instagram and got blocked! Order is €140 and just not being dispatched, I assume they oversold and items are out of stock or just incapable of dis... Se mere
Virksomheden har svaret
Recently went into the Belfast store and I want to give a huge shout out to the 3 girls working there the day we were in - Martha, Sophie & Katie. They were the nicest bunch of girls, so professional,... Se mere
Fab products but an issue arose with my necklace and as soon as i got in contact with customer service it was resolved so quickly. I can’t recommend this brand enough and will definitely be buying fro... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Personalised Jewellery Custom made bespoke name necklaces, earrings, rings and bracelets.
Kontaktoplysninger
Rosemount Business Park, D11W2YC, Unit 11 Keypoint Business Park, Irland
- info@dylanoaks.com
- www.dylanoaks.com
Har besvaret 23 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Lovely staff in the store
Lovely staff in the store, beautiful affordable jewellery, got bracelet for my daughter in laws birthday and got her sons name on it, engraving in store which is fabulous and it turned out fabulous, will definitely be shopping in store again before long
Personalised cuff links
Very friendly and helpful staff. Personalised jewellery is a great way to elevate a gift for a special occasion
Good quality products that last the…
Good quality products that last the test of time. Worthy of the price. Came beautifully packaged, especially if you were purchasing as a gift.
Replaement item
This piece was to replace a faulty piece I was gifted for my birthday. The original bracelet tarnished where the links met, after 2 wears in about 3 weeks. I was offered a replacement or voucher to put towards a new piece (which is what I chose) and went with the gold cuff. Its a pretty yellow/deep.gold color and really lovely on.
Great service and great Quality
I bought a necklace for a friend for her birthday had it engraved with three names
The quality was absolutely amazing and the delivery was very fast
Very pleased with my purchase
Thank you Dylan Oaks I will definitely be purchasing more from you
Scam their loyal customers. Avoid like the plague
Scam their loyal customers queued at the new store opening in Stratford and was in the top 100 which should have qualified me for a goodie bag gift but I was rudely told they’d run out of gift bags having queued for 5 hours with no welfare checks they have lost a customer for life.
The staff inside the Belfast store were…
The staff inside the Belfast store were so kind and professional, I originally got the block necklace with one name and then went back the next day to add two more names and ended up coming out with another two bracelets and a pair of earrings. The pieces are of such high quality and now I’ve 4 pieces I’ll definitely be adding more to the collection
Lovely piece.
I bought a present for a relative and the process was easy, the staff were very helpful and the engraving was done very quick. The relative was very happy with her present.
Allure Set
Lovely jewellery set, had to send the bracelet back as I ordered the wrong size, no problem and just received the replacement one a few days later. Definitely recommend.
Beautiful necklace no faults there but…
Beautiful necklace no faults there but engraving poor it is difficult to make out letter. it arrived beautifully pckaged but because address stuck to lovely black box i could not use it
Products arnt genuine
Returned twice with my braclet . Broke twice got it replaced the first time the girls wore lovely,broke again I decided that the quality clearly wasn’t great so I got a refund . I returned a diamond necklace due to its false advertisement, it does not sit correctly on the neck as shown on the add , it just falls forward and cannot even see the diamonds . I will not be purchasing my jewellery her ranymore and will not be recommend this store, unfortunately the quality and price of their products just arnt worth it .
Fab piece of jewelery
Fab piece of jewelery, arrived quickly and my friend whom i gifted it to was over the moon with her new chain and bracelet!
Heart pendant
daughters graduation present. She loves it. Sales Assistant in shop in Dundrum was very nice and helpful. Would recommend
BAD ENGRAVING
Bought the Amo Heart Double Bead Necklace and very disappointed with the engraving. The J looks like an I. When I contacted Dylan Oaks no resolution was given only an apology and told that's the way the font is engraved by their machine! Maybe they need a new machine.
Brilliant company
Brilliant company! My daughter bought me a chain with engraved hearts on it, it broke and i lost 1 heart. they rechained it and replaced the missing heart.
very happy with them.
JUST LOVE
I have been buying these necklaces for the past 18 months. They have been amazing gifts for remembering moments and have even bought two for myself that a wanted something to remember the dates. All those I have given them to have also loved them. They layer lovely and I will be purchasing a third one soon for another date that will hold happy memories. While they are lovely as gifts they also make fabulous treat yourself pieces.
Beautiful pieces but what let's it down…
Beautiful pieces but what let's it down is you don't supply a gift box to put chain into to gift to someone..I had to buy a small gift box elsewhere as the box chain was delivered in had all my info on it. I paid 53.95 (Inc postage).and still had to buy presentation box
Fabulous necklace
Fabulous necklace. I don't take it off and it hadn't tarnished
Dette er Trustpilot
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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