Good selection of products Easy to use website When I had a minor issue - customer services dealt with it quickly and resolved it straight away Bought two mattress toppers with fitted sheets... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We’ve been using duvalay mattress toppers in our camper for 3 years. They have been fantastic, so when it came to kitting out our new Motorhome they were the only place we looked. We had a small is... Se mere
Virksomheden har svaret
I rang the company to explain my injuries and they advised me on the correct topper to buy. I was so nervous about sleeping on this topper/bed as I usually sleep on a hospital bed, however it was hone... Se mere
I ordered two mattress toppers including fitted sheets and carry bags for the beds in our caravan. They arrived quicker than the website indicated. The toppers are very good quality and provide... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Duvalay
Skrevet af virksomheden
Duvalay are specialists in luxury sleep solutions and bedding for caravans, campervans, motorhomes and boats. Our award-winning sleep products redefine the sleeping experience in any leisure vehicle, turning it into a haven of comfort.
The extensive range includes our bestselling Duvalay Sleeping Bag, which ingeniously combines a memory foam mattress topper base with a duvet, along with the conveniently portable Travel Toppers. We offer Custom Mattress Toppers and Mattresses, tailored to ay shape or size to perfectly fit your bed. For VW Campervan enthusiasts, our Campervan Topper is designed to effortlessly enhance the comfort of Rock and Roll beds.
Duvalay is the ultimate solution to a great night's sleep on every adventure!
Kontaktoplysninger
Storbritannien
- info@duvalay.co.uk
- www.duvalay.co.uk
4,8
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very impressed with our Duvalay…
Very impressed with our Duvalay mattress which was made for our camper van.
It’s made all the difference to our nights sleep.
Worth every penny.
26. maj 2026
Besvarelse fra Duvalay
Hi Doug
Thank you so much for your fantastic review.
We’re thrilled to hear that you are so impressed with your custom-made Duvalay mattress and that it has made such a difference to your sleep in your camper van.
A good night's sleep is at the heart of everything we do, so it's incredibly rewarding to know that your mattress is providing the comfort and support you were looking for. Hearing that you feel it was worth every penny means a great deal to us.
Thank you for choosing Duvalay, and we wish you many more restful nights and enjoyable adventures ahead.
Warm wishes
The Duvalay Team
Besvarelse fra Duvalay
Hi Sarah
Thank you for your review.
We're delighted to hear that you found our website easy to navigate and that you're pleased with the quality of your purchase.
We work hard to make the ordering process as straightforward as possible, so it's wonderful to know that this, combined with an exceptional product, made for a positive experience.
Thank you for your support.
Kind regards
The Duvalay Team
Quick service..
Quick service... but careful. Got all the measurements right. Delight to deal with and the topper is great - very comfy
8. maj 2026
Besvarelse fra Duvalay
Hello Tricia
Thank you for your wonderful review.
We're so pleased to hear that you were happy with both the service and the finished topper. Taking care to get the measurements right is incredibly important to us, so it's great to know that everything fitted as expected.
It's also fantastic to hear that you found the topper comfortable and that you enjoyed dealing with our team.
Thank you for choosing Duvalay, and we hope you continue to enjoy many comfortable nights ahead.
Best wishes
The Duvalay Team
Great product which fits our new van…
Great product which fits our new van perfectly. Helpful friendly customer advisers.
20. maj 2026
Besvarelse fra Duvalay
Hi Anne
Thank you for taking the time to leave us such a lovely review.
We’re delighted to hear that your Duvalay fits your new van perfectly and that our customer service team was able to provide helpful and friendly advice throughout the process.
Your kind words mean a great deal to us, and we’re so pleased that you’re happy with your purchase.
Kindest regards
The Duvalay Team
Besvarelse fra Duvalay
Hi Penny
Thank you for taking the time to leave us a review.
We’re delighted to hear that you found the ordering process straightforward and that your order was delivered quickly. Providing a smooth and efficient experience for our customers is always our aim, so it’s wonderful to know we achieved that for you.
We really appreciate your feedback and your support.
Kind regards
The Duvalay Team
Amazing personal service
Amazing personal service. I was worried that the caravan mattress topper that I ordered wouldn't fit because I needed 2 curved edges. The staff put my mind at rest so I ordered and it fitted perfectly. They send you a drawing with measurements to approve before they make it. Lovely quality, very comfortable. I ordered the Freshtec, as not a fan or memory foam, it makes me too hot! The Freshtec did it's job and keeps me cool. It's expensive but worth it. One happy camper 😁.
20. maj 2026
Besvarelse fra Duvalay
Hi Catherine
Thank you so much for taking the time to leave such a fantastic review.
We’re delighted to hear that our team was able to put your mind at ease when ordering your custom-shaped caravan mattress topper. We know that getting the perfect fit is important, so we're pleased that the approval drawing process helped give you confidence before production and that the finished topper fitted perfectly.
It’s also wonderful to hear that you’re enjoying the comfort and quality of your topper. The Freshtec foam is a popular choice for those who prefer a cooler sleeping experience, so we’re thrilled that it has worked so well for you and helped you achieve a comfortable night’s sleep.
Thank you again for your kind words and for choosing Duvalay. We wish you many more comfortable adventures ahead.
Warmest wishes
The Duvalay Team
Besvarelse fra Duvalay
Hi Selwyn
Thank you so much for taking the time to leave your review.
We’re delighted to hear that you’re happy with the quality of your bedding and that you were pleased with both the production time and our communication throughout.
We really appreciate your kind words and your support.
Best wishes
The Duvalay Team
My Duvalay fits my T30 perfectly
My Duvalay fits my T30 perfectly. Its easy to roll up and get into the zip bag and stores nicely behind my rear seat. Slightly firmer than i expected but gives a goid nights sleep
20. maj 2026
Besvarelse fra Duvalay
Hi Sindy
Thank you so much for taking the time to leave your review.
We’re delighted to hear that your Duvalay fits your T30 perfectly and that you’re finding it easy to roll away and store neatly behind your rear seat. It’s great to know it’s giving you a good night’s sleep, even if it feels a little firmer than expected.
We really appreciate your feedback and your support.
Kind regards
The Duvalay Team
Besvarelse fra Duvalay
Hello Russell
Thank you so much for taking the time to leave your review.
We’re delighted to hear that you found us superb to deal with and that you’re enjoying the comfort of your purchase.
We really appreciate your kind words and your support.
Best wishes
The Duvalay Team
Duvaly Mattress Topper
Recently purchased a mattress topper for my rear island bed motorhome. I was quite apprehensive due to the specific shape required. Staff where more than helpful and very understanding when responding to any queries that I had. The topper arrived promptly and fitted perfectly. We have just returned from our fist trip and I can honestly say we both slept very well indeed. Great product and service, would highly recommend.
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra Duvalay
Hi Mick
Thank you so much for taking the time to leave such a wonderful review.
We’re delighted to hear that our team were able to support you with your queries and help put your mind at ease regarding the shape of your mattress topper. It’s great to know it arrived promptly, fitted perfectly, and that you both enjoyed such a comfortable night’s sleep on your first trip away.
We really appreciate your recommendation and your kind words about both our product and service.
Warmest wishes
The Duvalay Team
Campervan toppers
Campervan toppers. Very good reviews online and we live close to the showroom. We were therefore able to try the products out before buying. Lovely helpful lady made the experience very easy. Toppers turned up in a couple of days.
18. maj 2026
Besvarelse fra Duvalay
Hi Terry
Thank you so much for taking the time to leave such a kind review.
We’re delighted to hear that you were able to visit our showroom and try the products before purchasing, and even more pleased that our team made the experience an easy and positive one for you. It’s also great to know your toppers arrived so quickly.
We really appreciate your feedback and your support, and we hope you continue to enjoy your purchase for years to come.
Best Wishes
The Duvalay Team
Excellent product and service.
Toppers looked and feel great. They were already inserted into their zipped sheets when they arrived, what a bonus. We paid extra for the super fast delivery and it was so worthwhile to ensure we had them in time for our holiday.
22. maj 2026
Besvarelse fra Duvalay
Hello Ursula
Thank you so much for taking the time to leave such a lovely review.
We’re delighted to hear that you’re happy with both the product and service, and that the toppers arrived just as you needed them for your holiday. It’s great to know the pre-fitted zipped sheets were a welcome bonus as well.
We really appreciate your support and are so pleased we could help make your trip that little bit more comfortable.
Warm regards,
The Duvalay Team
We bought a mattress for our rock and…
We bought a mattress for our rock and roll bed in our campervan and it has transformed our sleeping! Well worth the investment
20. maj 2026
Besvarelse fra Duvalay
Hi Rose
Thank you so much for taking the time to leave us a review.
We're delighted to hear that your new mattress for your rock and roll bed has transformed your sleeping experience in your campervan. A good night's sleep can make all the difference when you're away, so it's fantastic to know that you're already feeling the benefits.
It's especially rewarding to hear that you feel it was well worth the investment. We take great pride in designing products that provide lasting comfort and quality for our customers.
Thank you for choosing Duvalay. We hope you enjoy many more comfortable nights and memorable adventures in your campervan.
Kind regards,
The Duvalay Team
We had some good advice about what…
We had some good advice about what options were best for our VW Transporter. Bundle was a good value for money option.
20. maj 2026
Besvarelse fra Duvalay
Hi Shaun
Thank you so much for taking the time to leave us a review.
We're delighted to hear that you found our advice helpful when choosing the best options for your VW Transporter. Our team is always happy to share their knowledge and help customers find the products that best suit their needs, so it's wonderful to know that you had a positive experience.
It's also great to hear that you found the bundle to be a good value-for-money option. We work hard to offer solutions that combine both comfort and quality, and we're pleased that this was reflected in your purchase.
Thank you for choosing Duvalay. We truly appreciate your support and hope you enjoy many comfortable and memorable adventures in your VW Transporter.
Best wishes,
The Duvalay Team
Fantastic quality bespoke french bed…
Fantastic quality bespoke french bed matress for our motorhome and memory foam toppers. Makes sleeping in our camper so much more comfortable.
20. maj 2026
Besvarelse fra Duvalay
Hi Rebecca
Thank you for your fantastic review.
We are delighted to hear that you are so pleased with your bespoke French bed mattress and memory foam toppers. It's wonderful to know that they have made such a positive difference to your comfort and sleeping experience in your motorhome.
At Duvalay, we understand how important a good night's sleep is when you're away enjoying your travels, so it's especially rewarding to hear that our products are helping you make the most of your time in your camper.
Thank you for choosing Duvalay and for taking the time to share your experience. We wish you many more comfortable and enjoyable adventures ahead.
Kind Regards,
The Duvalay Team
Fantastic customer service.
Fantastic customer service from Jo in the showroom. She was incredibly knowledgeable about the product and helped us to make our own informed decision on the best mattress for our caravan.
It was delivered at a time convenient to us and they went out of their way to deliver to our storage compound so we could put the mattress straight in the caravan.
Highly recommend the product and the service.
21. maj 2026
Besvarelse fra Duvalay
Hello Jason
Thank you so much for taking the time to leave such a wonderful review.
We are delighted to hear that Jo was able to provide the knowledge and guidance needed to help you make an informed decision about the best mattress for your caravan. We pride ourselves on offering excellent customer service, so it is fantastic to know that your experience in our showroom was such a positive one.
We're also pleased that we could arrange delivery at a time that suited you and assist with delivering directly to your storage compound, making the process as convenient as possible.
Thank you again for your recommendation and for choosing Duvalay. We hope you enjoy many comfortable and restful nights in your caravan for years to come.
Best wishes,
The Duvalay Team
NOT a quality product
We have 2 comfort toppers that ate just 3 yrs old and the foam has started to split- Duvalay NOT interested saying must have been badly stored!!!!
Very disappointed with a "quality" product
Will not be purchasing any more Duvalay product
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra Duvalay
Hello Steve
Thank you for taking the time to share your feedback, and we’re sorry to hear about your experience.
We’re disappointed to hear that you’ve experienced issues with your Comfort Toppers after around three years of use. Our foam is designed to be durable and long-lasting, and many customers continue to enjoy their Duvalay products well beyond this timeframe when they are cared for and stored in line with our guidance.
As we are unable to trace this purchase, it is difficult for us to comment in detail on the specific products or the circumstances in which they have been used. However, we are sorry to hear of your dissatisfaction and that this has led to such a negative view of the brand.
We appreciate you taking the time to leave your comments, and we’re sorry we haven’t been able to assist you further on this occasion.
Best regards
The Duvalay Team
Measure and measure again
Not what I was expecting. Impossible to roll back up. Impractical size. I'll stay with making up conventional bed linen on the lounge cushions. Duvalay was my daughter’s suggestion for easier bed making but really I didn't need the foam which made it too big to fit the stowage space in my van.
p.s.
I spoke with Duvalay and, since the article was still in as new condition, took advantage of their generous 14 day policy offer to refund my purchase. Just to make clear, the product is well made from good quality and attractive fabric and the service is good. If you are thinking of buying then I recommend having a chat with Duvalay to check physical dimensions - both rolled out and rolled up - before you buy. And don’t buy foam you don’t need.
20. maj 2026
Besvarelse fra Duvalay
Hello Paul
Thank you for taking the time to share your feedback.
We're sorry to hear that the Duvalay was not what you were expecting and that you have found it difficult to roll up and unsuitable for your needs. We appreciate that everyone has different comfort preferences and requirements when travelling.
We have recently tried to contact you by telephone to discuss your experience and see how we can help. There may be a solution available under our returns policy if the product is unused, so we would be grateful if you could get in touch with our Customer Services team at your convenience. We would be more than happy to discuss the options available to you.
Thank you again for your feedback, and we hope to have the opportunity to resolve this for you.
Best wishes,
The Duvalay Team
Quite large (5mm) but very comfortable…
Quite large (5mm) but very comfortable mattress. Best nights sleep with had in the van.
20. maj 2026
Besvarelse fra Duvalay
Hi Gary
Thank you for taking the time to leave your review.
We’re really pleased to hear that you’re finding the mattress topper very comfortable and that it has helped you achieve your best night’s sleep in the van — that’s exactly what we love to hear.
We also appreciate your comment regarding the thickness. Our 5cm option is designed to provide a deeper level of cushioning and support, particularly for those looking to improve comfort on firmer or uneven sleeping surfaces, so it’s great to know it’s working well for you.
Thank you again for choosing Duvalay and for sharing your experience.
Warmest wishes,
The Duvalay Team
Excellent service
Excellent service, including answering questions and recitation that I’d ordered correctly.
20. maj 2026
Besvarelse fra Duvalay
Hello Richard
Thank you very much for your kind review.
We’re delighted to hear that you received excellent service and that our team was able to help answer your questions and provide reassurance that you had ordered correctly.
Thank you for taking the time to share your experience and for choosing Duvalay — we really appreciate your support.
Warm wishes,
The Duvalay Team
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