Good selection of products Easy to use website When I had a minor issue - customer services dealt with it quickly and resolved it straight away Bought two mattress toppers with fitted sheets... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We’ve been using duvalay mattress toppers in our camper for 3 years. They have been fantastic, so when it came to kitting out our new Motorhome they were the only place we looked. We had a small is... Se mere
Virksomheden har svaret
I rang the company to explain my injuries and they advised me on the correct topper to buy. I was so nervous about sleeping on this topper/bed as I usually sleep on a hospital bed, however it was hone... Se mere
I ordered two mattress toppers including fitted sheets and carry bags for the beds in our caravan. They arrived quicker than the website indicated. The toppers are very good quality and provide... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Duvalay
Skrevet af virksomheden
Duvalay are specialists in luxury sleep solutions and bedding for caravans, campervans, motorhomes and boats. Our award-winning sleep products redefine the sleeping experience in any leisure vehicle, turning it into a haven of comfort.
The extensive range includes our bestselling Duvalay Sleeping Bag, which ingeniously combines a memory foam mattress topper base with a duvet, along with the conveniently portable Travel Toppers. We offer Custom Mattress Toppers and Mattresses, tailored to ay shape or size to perfectly fit your bed. For VW Campervan enthusiasts, our Campervan Topper is designed to effortlessly enhance the comfort of Rock and Roll beds.
Duvalay is the ultimate solution to a great night's sleep on every adventure!
Kontaktoplysninger
Storbritannien
- info@duvalay.co.uk
- www.duvalay.co.uk
4,8
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great product and quality
Great product and quality - would like a compression sac for reducing space in campervan when not using
3. juni 2026
Besvarelse fra Duvalay
Hi David
Thank you for taking the time to leave your review.
We’re really pleased to hear that you’re happy with the product and quality. It’s also helpful to receive your suggestion regarding a compression sack for reducing storage space in your campervan when not in use — we really appreciate feedback like this.
We will make sure your comments are passed on to the relevant team for consideration.
If there is anything else we can help you with, please don’t hesitate to get in touch.
Warm wishes,
The Duvalay Team
Excellent customer service when phoning…
Excellent customer service when phoning for queries, quick response delivery on time overall as good as can be
2. juni 2026
Besvarelse fra Duvalay
Hi Jacqueline
Thank you for taking the time to leave your kind review.
It’s lovely to hear that you received excellent customer service when calling with your queries, and that everything was handled quickly with delivery arriving on time. It’s great to know your overall experience has been as good as expected.
We really appreciate your feedback and support, and we’re always here if you need anything in the future.
Warm regards,
The Duvalay Team
Besvarelse fra Duvalay
Hello Louis
Thank you for taking the time to leave your kind review.
We’re really pleased to hear that you’re happy with the product and that you’ve had a good experience with our service. Your feedback is greatly appreciated.
If you need anything in the future, please don’t hesitate to get in touch — we’re always here to help.
Warm wishes,
The Duvalay Team
After sending the wrong size plans we…
After sending the wrong size plans we highlighted them and they quickly changed to the correct dimensions very fast service easy to use
2. juni 2026
Besvarelse fra Duvalay
Hello Hayley
Thank you for taking the time to leave your review.
We’re really pleased to hear that, once the correct dimensions were highlighted, our team was able to quickly update the plans for you and resolve this promptly. It’s great to know you found the service fast and easy to use.
If you need anything further, please don’t hesitate to get in touch — we’re always happy to help.
Warm regards,
The Duvalay Team
Birthday present!
This was for my husband's birthday. I have had mine for several years and they are both super
2. juni 2026
Besvarelse fra Duvalay
Hello Maggi
Thank you for your lovely review.
What a wonderful birthday present! We are delighted to hear that you have been enjoying your own Duvalay for several years and that you chose to treat your husband to one as well.
There is no better endorsement of a product than coming back for another, and we are thrilled that you both think they are super. We hope your husband enjoys the same comfort and great night's sleep that you have experienced over the years.
Thank you for your continued support and for choosing Duvalay once again.
Kindest regards,
The Duvalay Team
Speedy resolution of an issue. Excellent customer care
There was an issue regarding an increase in cost which we were only made aware of at the point we were anticipating delivery. We explained this clearly when we rang and the issue was resolved to our satisfaction immediately. We received the items just a few days later. Everyone can make a mistake but not everyone admits to it and resolves issues without delay. Very happy with customer care
1. juni 2026
Besvarelse fra Duvalay
Hello Mary
Thank you for taking the time to leave us such a thoughtful review.
Firstly, we would like to apologise again for the issue you experienced regarding the change in cost. We completely understand how frustrating it can be to receive unexpected information when you are looking forward to taking delivery of your order.
That said, we are delighted to hear that our team was able to resolve the matter quickly and to your satisfaction. We firmly believe that while mistakes can occasionally happen, it is how they are handled that truly matters, so your kind comments about our customer care mean a great deal to us.
We are also pleased that your items arrived promptly once everything had been sorted and that your overall experience was a positive one.
Thank you for your understanding, your valued custom, and for recognising the efforts of our team. We hope you enjoy your Duvalay products for many years to come and look forward to assisting you again in the future.
Best wishes,
The Duvalay Team
Love love love our Duvalays.
Our Duvalay purchases have been one of the biggest positive differences in our van life journey. We now have both summer and winter quilts for our van and wouldn’t go anywhere without them now. They’re honestly the best.
1. juni 2026
Besvarelse fra Duvalay
Hello Jane
Thank you so much for your fantastic review.
We absolutely love hearing feedback like this! It is wonderful to know that your Duvalays have made such a positive difference to your van life adventures and have become an essential part of your travels.
Having both summer and winter quilts sounds like the perfect setup for staying comfortable all year round, wherever the road takes you. We are delighted that your Duvalays have helped make life on the road even more enjoyable and that you wouldn't dream of travelling without them.
Thank you for your valued support and for sharing your experience with us. Reviews like yours mean so much to our team, and we are thrilled that your Duvalays continue to provide the comfort and convenience they were designed for.
Wishing you many more wonderful adventures and plenty of cosy nights ahead.
Best wishes,
The Duvalay Team
Outstanding Quality & Exceptional Customer Service!
I am absolutely delighted with both the product and the service from Duvalay. The quality is fantastic, and delivery was incredibly fast.
What really stood out was the excellent customer service. When I had a small issue, it was resolved quickly, professionally, and without any hassle. It’s so reassuring to deal with a company that genuinely cares about its customers.
Thank you again, Duvalay, highly recommended!
Nicki
1. juni 2026
Besvarelse fra Duvalay
Hi Nicki
Thank you so much, Nicki, for your wonderful review and recommendation.
We are absolutely delighted to hear how pleased you are with both your Duvalay product and the service you received. Knowing that you are happy with the quality of your purchase and the speed of delivery means a great deal to us.
We are especially grateful for your kind comments about our customer service team. While we always strive to get everything right first time, it is equally important to us that any issues are resolved quickly, professionally, and with as little inconvenience as possible. It is therefore incredibly rewarding to know that we were able to turn your experience into such a positive one.
Your feedback means a lot to everyone here at Duvalay, and we truly appreciate you taking the time to share it. Thank you for choosing us, and we hope your Duvalay brings you many years of comfort and restful sleep.
With our sincere thanks and very best wishes,
The Duvalay Team
Besvarelse fra Duvalay
Hi Wendy
Thank you for your lovely review.
We are delighted to hear that you received great service and that you are pleased with your product. We also know how important it is for orders to arrive on time, especially when you are preparing to go away, so we're very pleased that everything reached you in time for your holiday.
Thank you for choosing Duvalay and for taking the time to share your experience. We hope you enjoy many comfortable and relaxing nights ahead.
Best wishes,
The Duvalay Team
Besvarelse fra Duvalay
Hello Ian
Thank you for taking the time to leave us a review.
We are delighted to hear that you are pleased with your Duvalay gold memory foam mattress topper and that you think it is a great product. It is always wonderful to receive such positive feedback from our customers.
Thank you for choosing Duvalay. We truly appreciate your support and hope you enjoy many comfortable and restful nights ahead.
Kind regards,
The Duvalay Team
So comfortable and has made sleeping in…
So comfortable and has made sleeping in the motorhome a pleasure
27. maj 2026
Besvarelse fra Duvalay
Hi Rob
Thank you so much for taking the time to leave us such a wonderful review.
We are delighted to hear that your travel toppers are so comfortable and has made sleeping in your motorhome a pleasure. Providing a great night's sleep wherever your adventures take you is exactly what we aim for, so it is fantastic to know that we are making such a positive difference.
We truly appreciate your support and hope you enjoy many more comfortable and relaxing nights on your travels.
Best wishes,
The Duvalay Team
Love my Duvalay fitted sheets!
Love my Duvalay toppers that we bought for our motorhome a few years ago however dislike the bed making part and constantly snagging fingers trying to fit the bottom sheet and then noticed a post from someone who had purchased a made to measure sheet for them that I didn’t know about. Nice feel to fabric and good quality.
Bed making so much easier now and just roll the duvalays back up with sheet on in the morning. Easy to fit to topper with zip closure. Haven’t removed yet for washing. Going to order a second set for longer trips!
Great choice of colours. Only negative is standard postage takes a while and I didn’t want to pay the express postage cost on top of price of covers.
27. maj 2026
Besvarelse fra Duvalay
Hello Andrea
Thank you so much for taking the time to leave such a detailed and thoughtful review.
We’re absolutely delighted to hear how much you’re enjoying your Duvalay toppers and that the made-to-measure fitted sheets have made bed making so much easier and more convenient for you. It’s great to know they’re helping simplify your routine and improving your overall experience in your motorhome.
We’re also really pleased you’re happy with the feel and quality of the fabric, as well as the colour options available, and it’s lovely to hear you’re already considering ordering a second set for longer trips.
We really appreciate your feedback regarding delivery times and postage costs—comments like this are very helpful for us and will certainly be passed on to the relevant team.
Thank you again for your support, and we hope you continue to enjoy your products for many years to come.
Kind regards,
The Duvalay Team
Quality product that works really well
Quality product that works really well. Time take to get exact sizing means we have a perfect fit for our drop down bed.
28. maj 2026
Besvarelse fra Duvalay
Hello Margaret
Thank you so much for taking the time to leave your review.
We’re really pleased to hear that you’re happy with the quality of the product and that it’s working so well for you. It’s great to know that the time taken to get the exact sizing right has resulted in a perfect fit for your drop-down bed—that’s exactly the outcome we aim for.
We truly appreciate your support and hope you continue to enjoy your product.
Warm regards,
The Duvalay Team
Besvarelse fra Duvalay
Hi David
Thank you for taking the time to leave a review.
We’re really pleased to hear that you’re happy with both the comfort and affordability of your purchase—that’s exactly what we aim to deliver.
We truly appreciate your support and hope you continue to enjoy your product.
Kind regards,
The Duvalay Team
Replacement Mattress
Visited showroom twice and staff were so welcoming, knowledgeable and helpful throughout.
Ordered D-Luxe Hybrid slimline and when delivered 10 days later it was a perfect fit and an absolute quality product.
Delivery company comms were first class and the driver could not have been more helpful and a credit to his company.
Thanks again…
26. maj 2026
Uopfordret anmeldelse
Besvarelse fra Duvalay
Hi
Thank you so much for taking the time to leave such a wonderful review.
We’re delighted to hear about your experience from start to finish, from your visits to our showroom through to delivery. It’s especially lovely to know our team made you feel welcome and well supported, and that the D-Luxe Hybrid Slimline is a perfect fit and living up to expectations.
We’ll also be sure to pass your kind comments on to our delivery partner and driver—they’ll really appreciate the feedback.
Thanks again for your support, and we hope you continue to enjoy your new mattress.
Warmest wishes,
The Duvalay Team
Good quality excellent service.
Good quality, excellent service and happy to custom design and manufacture odd shapes is really helpful
28. maj 2026
Besvarelse fra Duvalay
Hi Mark
Thank you so much for taking the time to leave such a kind review.
We’re really pleased to hear that you’re happy with the quality of our products and the service you received. It’s also great to know that our ability to custom design and manufacture to unusual shapes was helpful for your needs—that’s exactly what we aim to do.
Your feedback means a lot to the whole team, and we truly appreciate your support.
Warm regards,
The Duvalay Team
Great experience from start to finish
Great experience from start to finish. I ordered my new duvalay bedding and it was delivered well within the 14 day deadline. Used it straight away for a weeks holiday and slept like a baby for the first time ever in the caravan. Thank you
27. maj 2026
Besvarelse fra Duvalay
Hello Mary
Thank you so much for your wonderful review.
We're delighted to hear that you had a great experience from start to finish. It's fantastic to know that your Duvalay sleeping bag arrived well within the expected lead time and was ready for your holiday.
Most importantly, we're thrilled to hear that you slept so well in your caravan. There's no better compliment than knowing our products have helped you enjoy a comfortable and restful night's sleep.
Thank you for choosing Duvalay and for sharing your experience. We hope your new sleeping bag continues to provide many more nights of comfort on your future adventures.
Kind regards
The Duvalay Team
Very impressed with our Duvalay…
Very impressed with our Duvalay mattress which was made for our camper van.
It’s made all the difference to our nights sleep.
Worth every penny.
26. maj 2026
Besvarelse fra Duvalay
Hi Doug
Thank you so much for your fantastic review.
We’re thrilled to hear that you are so impressed with your custom-made Duvalay mattress and that it has made such a difference to your sleep in your camper van.
A good night's sleep is at the heart of everything we do, so it's incredibly rewarding to know that your mattress is providing the comfort and support you were looking for. Hearing that you feel it was worth every penny means a great deal to us.
Thank you for choosing Duvalay, and we wish you many more restful nights and enjoyable adventures ahead.
Warm wishes
The Duvalay Team
Besvarelse fra Duvalay
Hi Sarah
Thank you for your review.
We're delighted to hear that you found our website easy to navigate and that you're pleased with the quality of your purchase.
We work hard to make the ordering process as straightforward as possible, so it's wonderful to know that this, combined with an exceptional product, made for a positive experience.
Thank you for your support.
Kind regards
The Duvalay Team
Quick service..
Quick service... but careful. Got all the measurements right. Delight to deal with and the topper is great - very comfy
8. maj 2026
Besvarelse fra Duvalay
Hello Tricia
Thank you for your wonderful review.
We're so pleased to hear that you were happy with both the service and the finished topper. Taking care to get the measurements right is incredibly important to us, so it's great to know that everything fitted as expected.
It's also fantastic to hear that you found the topper comfortable and that you enjoyed dealing with our team.
Thank you for choosing Duvalay, and we hope you continue to enjoy many comfortable nights ahead.
Best wishes
The Duvalay Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.