We’ve been using duvalay mattress toppers in our camper for 3 years. They have been fantastic, so when it came to kitting out our new Motorhome they were the only place we looked. We had a small is... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We ordered bespoke bedding for our motorhome from Duvalay. They took the time to ensure the measurements were correct before going to production, resulting in a perfect set of bedding. We didn't expec... Se mere
Virksomheden har svaret
I ordered two mattress toppers including fitted sheets and carry bags for the beds in our caravan. They arrived quicker than the website indicated. The toppers are very good quality and provide... Se mere
Virksomheden har svaret
We bought 4 freshtec mattress toppers with zipped sheet for our caravan. It really is worth it. Perfectly comfortable sleep now. I ordered over the phone as they were bespoke size and I found the webs... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Duvalay
Skrevet af virksomheden
Duvalay are specialists in luxury sleep solutions and bedding for caravans, campervans, motorhomes and boats. Our award-winning sleep products redefine the sleeping experience in any leisure vehicle, turning it into a haven of comfort.
The extensive range includes our bestselling Duvalay Sleeping Bag, which ingeniously combines a memory foam mattress topper base with a duvet, along with the conveniently portable Travel Toppers. We offer Custom Mattress Toppers and Mattresses, tailored to ay shape or size to perfectly fit your bed. For VW Campervan enthusiasts, our Campervan Topper is designed to effortlessly enhance the comfort of Rock and Roll beds.
Duvalay is the ultimate solution to a great night's sleep on every adventure!
Kontaktoplysninger
Storbritannien
- info@duvalay.co.uk
- www.duvalay.co.uk
4,8
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Duvalay
Hello Kenny
Thank you for your lovely review, we really appreciate you taking the time to share your feedback.
We’re delighted to hear you found our phone service superb and that you’re happy with the product. It means a great deal to the team to receive such kind comments.
If you need anything in the future, please don’t hesitate to get in touch.
Kind regards,
The Duvalay Team
Besvarelse fra Duvalay
Hello Tim
Thank you for taking the time to leave us a review.
We are delighted to hear that you are pleased with your product and that you find it very comfortable. Providing high-quality, comfortable products is at the heart of what we do, so it’s great to know we have met your expectations.
Thank you for choosing Duvalay. We really appreciate your support.
Kind regards,
The Duvalay Team
Great service & product
3. juni 2026
Besvarelse fra Duvalay
Hi Francis
Thank you for taking the time to leave us a review.
We are delighted to hear that you were pleased with both our service and your product. Your feedback is very much appreciated and means a great deal to the team.
Thank you for choosing Duvalay. We hope you continue to enjoy your purchase.
Best wishes,
The Duvalay Team
Highly Recommend
Wife rang you up with a query on delivery and she said it was the best customer service she'd ever dealt with. Don't know the ladies name she spoke to but thank you.
Just tried the mattress toppers this weekend and can't believe the difference it has made as our caravan mattresses are on the firm side.
Best nights sleep. Excellent quality and definitely worth the money .
Would highly recommend this product and this company.
Thanks
4. juni 2026
Besvarelse fra Duvalay
Hello Sandra
Thank you for taking the time to leave such a wonderful review.
We are absolutely delighted to hear that your wife had such a positive experience when calling our team, even if you didn’t catch the name of the person she spoke with. We will certainly pass on your kind comments to the team, as feedback like this means a great deal.
It’s also fantastic to hear that your new mattress toppers have made such a difference to your comfort in the caravan. Knowing that you’re now enjoying a much better night’s sleep is exactly what we aim for, especially when improving firmer mattresses.
Thank you for your recommendation and for choosing Duvalay. We really appreciate your support and wish you many more comfortable nights ahead.
Best wishes,
The Duvalay Team
Great service and quality product
Easy order process which included Jo checking with our manufacturer, Swift, precisely which mattresses they had fitted to our new 2026 model. She confirmed details and dimensions back to us for final approval and delivery of two high quality mattress protectors followed a few days later. Delighted.
3. juni 2026
Besvarelse fra Duvalay
Hi Cliff
Thank you for your fantastic review.
We are delighted to hear that you were pleased with the service and quality of your products. It's great to know that Jo was able to liaise directly with the manufacturer, Swift, to confirm the exact mattress specifications for your 2026 model, and that the dimensions were carefully checked with you before proceeding.
We’re also pleased that your mattress protectors arrived promptly and met your expectations. Providing a smooth, accurate, and reliable service is something we take great pride in, so it’s wonderful to receive such positive feedback.
Thank you for choosing Duvalay and for taking the time to share your experience. We really appreciate your support.
Kindest regards,
The Duvalay Team
Good nights sleep
good product went for the soft memory foam 5cm , found it had more comfort with my wife's sleeping bag on top of the foam and my sleeping bag on top of us
28. maj 2026
Besvarelse fra Duvalay
Hi Kevin
Thank you for taking the time to leave us a review.
We are pleased to hear that you are enjoying a better night’s sleep and that you are happy with the soft 5cm memory foam option. It’s always helpful to hear how our customers use their products in different ways, and we appreciate you sharing your experience.
Thank you for choosing Duvalay. We hope you continue to find your set-up comfortable on your travels.
Best wishes,
The Duvalay Team
Service above and beyond
After receiving the incorrect items everyone I spoke to at Duvalay helped to resolve the issue very quickly and went above and beyond by sorting out an issue that I created. Can’t praise them enough.
3. juni 2026
Besvarelse fra Duvalay
Hello Iain
Thank you for taking the time to leave us a review.
We are very sorry to hear that the incorrect items were initially received, but we are absolutely delighted that our team was able to resolve the issue quickly for you. It’s always our aim to go the extra mile, so it’s especially rewarding to know you felt well supported and that everything was put right without delay.
We really appreciate your kind words and your understanding throughout the process. Thank you for giving us the opportunity to help and for your generous feedback.
Warm wishes,
The Duvalay Team
Besvarelse fra Duvalay
Hello Carol
Thank you for taking the time to leave us a review.
We are delighted to hear that you were pleased with our communication, the quality of your product, and the speed of delivery. It’s always great to know that our customers have had a smooth and positive experience from start to finish.
Thank you for choosing Duvalay. We really appreciate your support and hope you enjoy your purchase for many years to come.
Kind regards ,
The Duvalay Team
Besvarelse fra Duvalay
Hi Sally
Thank you for taking the time to leave us a review.
We are delighted to hear that you were pleased with our service and your bespoke made-to-measure product. It's also great to know that your order was delivered swiftly and met your expectations.
Thank you for choosing Duvalay. We really appreciate your support and hope you continue to enjoy your purchase.
Warm wishes,
The Duvalay Team
very helpful phone line with a person…
very helpful phone line with a person who really seemed to understand the product and able to discuss options ( and best costs )
Sensible delivery time
Price is certainly not cheap but you "get what you pay for" and we are already reaping the benefit of improved sleep in our campervan. Good covers and handy storage bags
2. juni 2026
Besvarelse fra Duvalay
Hi Chris
Thank you for taking the time to share your review.
We are delighted to hear that you found our phone team helpful and knowledgeable, and that they were able to guide you through the different options and costs to find the right solution for you. We will be sure to pass your kind comments on to them.
It's also great to know that your delivery met expectations and that you are already benefiting from improved sleep in your campervan. We really appreciate your feedback on the quality of the covers and storage bags as well.
Thank you for choosing Duvalay and for your thoughtful comments. We wish you many more comfortable nights ahead.
Best wishes,
The Duvalay Team
Clear website to make choices easy
Clear information on the website about the different options of toppers made choices easy to compare. Delivery date was clearly communicated and my order actually arrived ahead of time. I’ve waited until after using the topper for 2 weeks in the caravan to give an opinion on comfort and the result is ‘brilliant’. No more aching hips or back, easy to roll up and unroll. Rolled up it has replaced the end cushion on the seat to make a very comfortable backrest.
18. maj 2026
Besvarelse fra Duvalay
Hello Kathleen
Thank you for taking the time to leave such a detailed and thoughtful review.
We are delighted to hear that you found our website clear and easy to use, making it simple to compare the different topper options and choose the one that best suited your needs. It's also great to know that your order arrived ahead of schedule and that our delivery communications kept you well informed throughout.
Most importantly, we're thrilled to hear that after two weeks of use in your caravan, your gold memory foam topper has made such a positive difference to your comfort. Knowing that you're no longer experiencing aching hips or back and are enjoying a better night's sleep is exactly what we strive for. We also love hearing how you've found an additional use for the rolled-up topper as a comfortable backrest—what a great idea!
Thank you for choosing Duvalay and for sharing your experience. We wish you many more comfortable and enjoyable trips in your caravan.
Kindest regards,
The Duvalay Team
delivery was fast and item was perfect…
delivery was fast and item was perfect quality was 100%
1. juni 2026
Besvarelse fra Duvalay
Hello Mike
Thank you for taking the time to leave us such a lovely review.
We are delighted to hear that your order arrived quickly and that you were pleased with both the quality and the product itself. Providing high-quality products and excellent service is at the heart of everything we do, so it's wonderful to know we met your expectations.
Thank you for choosing Duvalay. We hope you enjoy your purchase for many years to come.
Best wishes,
The Duvalay Team
Delivered quickly and of the legendary…
Delivered quickly and of the legendary Duvalay quality! we had the same topper (Freshtec 50mm) in our caravan previously and ordered the same type again for our new motorhome profiled to fit. A perfect fit and a fabulous nights sleep ... Thanks Duvalay!
26. maj 2026
Besvarelse fra Duvalay
Hi Brian
Thank you for your fantastic review.
We are delighted to hear that your new Freshtec 50mm topper arrived quickly and lived up to the Duvalay quality you have come to expect. It's especially rewarding to know that you previously enjoyed the same topper in your caravan and chose Duvalay again for your new motorhome.
We're pleased that the profiled topper was a perfect fit and, most importantly, that it provided you with a fabulous night's sleep. There is no better compliment than returning customers who trust us with their comfort time and time again.
Thank you for your continued support and for taking the time to share your experience. We wish you many happy and comfortable adventures in your motorhome.
Kind regards,
The Duvalay Team
Fantastic buy for a good nights sleep!
Just used our mattress topper with zipped on sheet on top of the bed in our VW camper-van t6. Fantastic, so comfortable. Bought the bundle that included the mattress, sheet and bag. Well worth it as it rolls well into the bag during the day. Would definitely recommend!
4. juni 2026
Besvarelse fra Duvalay
Hi Janet
Thank you so much for your wonderful review.
We are delighted to hear that your VW T6 topper bundle has helped you enjoy a fantastic night's sleep in your campervan. It's great to know that you found the topper comfortable and that the zipped sheet and storage bag have made it easy to use and store during the day.
Our bundle packages are designed to provide both comfort and convenience, and they also offer excellent value for money, with significant savings compared to purchasing the items individually. We're thrilled to hear that you found the bundle worthwhile and that it has worked so well for you.
Thank you for choosing Duvalay and for recommending us to others. We wish you many more comfortable adventures in your campervan.
Warm wishes,
The Duvalay Team
Easy ordering
Easy ordering. Great communication. Fabulously comfortable toppers. Quick delivery.
1. juni 2026
Besvarelse fra Duvalay
Hello Helen
Thank you for your fantastic review.
We are delighted to hear that you found the ordering process easy, our communication helpful, and that your toppers arrived quickly. It's especially pleasing to know that you are finding them fabulously comfortable – that's exactly what we love to hear.
Thank you for choosing Duvalay and for taking the time to share your experience. We hope you enjoy many comfortable nights ahead.
Kind regards,
The Duvalay Team
Besvarelse fra Duvalay
Hi Paul
Thank you for taking the time to leave us a review.
We are delighted to hear that you are pleased with your 5cm Single silver memory foam topper and that it arrived quickly. Providing high-quality products alongside efficient service is something we always strive for, so it's wonderful to know we met your expectations.
Thank you for choosing Duvalay, and we hope you enjoy your mattress for many years to come.
Best wishes,
The Duvalay Team
We didn't recive the colour we…
We didn't recive the colour we ordered. When we sent photos we were told it was the lighting in the photo. Very disappointed with their customer service.
3. juni 2026
Besvarelse fra Duvalay
Hello Ann
Thank you for taking the time to leave your review.
We’re really sorry to hear that there has been disappointment regarding the colour received, and we also apologise if our previous response did not feel helpful or reassuring.
To help resolve this for you, we would be more than happy to offer an exchange for a different colour if you would prefer. Please just get in touch with us directly and we can arrange this for you quickly.
We appreciate your feedback and the opportunity to put this right for you.
Warm regards,
The Duvalay Team
I LOVE the topper and sleeping bag
I LOVE the topper and sleeping bag. It has made my sleep on our old sofa cushions in the caravan much better.
One down side. The bag it comes in is too small however. Takes ages to get it in. A bigger bag for the 5cm topper please 🙏
3. juni 2026
Besvarelse fra Duvalay
Hi Katie
Thank you for taking the time to leave your review.
We’re absolutely delighted to hear that you’re loving your topper and sleeping bag, and that it has made such a positive difference to your sleep in the caravan.
We’re sorry to hear about the difficulty you’re having with the storage bag being too small. If you’re able to send us an email with a photo, we can certainly look into this further for you and investigate it properly.
We really appreciate your feedback and will pass your comments on to the relevant team.
Warm regards,
The Duvalay Team
Great product and quality
Great product and quality - would like a compression sac for reducing space in campervan when not using
3. juni 2026
Besvarelse fra Duvalay
Hi David
Thank you for taking the time to leave your review.
We’re really pleased to hear that you’re happy with the product and quality. It’s also helpful to receive your suggestion regarding a compression sack for reducing storage space in your campervan when not in use — we really appreciate feedback like this.
We will make sure your comments are passed on to the relevant team for consideration.
If there is anything else we can help you with, please don’t hesitate to get in touch.
Warm wishes,
The Duvalay Team
Excellent customer service when phoning…
Excellent customer service when phoning for queries, quick response delivery on time overall as good as can be
2. juni 2026
Besvarelse fra Duvalay
Hi Jacqueline
Thank you for taking the time to leave your kind review.
It’s lovely to hear that you received excellent customer service when calling with your queries, and that everything was handled quickly with delivery arriving on time. It’s great to know your overall experience has been as good as expected.
We really appreciate your feedback and support, and we’re always here if you need anything in the future.
Warm regards,
The Duvalay Team
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