Nichts schiefgelaufen, habe sehr viel D2 gekauft aber was die jetzt alles anbieten , langweilig und farblos genauso Plein habe ich immer gerne gekauft aber jetzt nicht mehr nur noch nichtssagendes an... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Don’t order online. Delivery still not arrived, tracking info shows shipping company did not receive the parcel. Been in touch with “customer service” who just say they are looking into it… I’ve r... Se mere
Amazing customer service. I had issues with my delivery as my parcel got lost. However, everyone from the support team followed-up daily with me, updating me with latest updates and found a solution... Se mere
Es ist mir ein Anliegen, hier meine schönen Momente in dem Vienna-Store zu teilen. Seit vielen Jahren genieße ich dort Kunde zu sein. Für mich zählt immer der erste Eindruck. Wie werde ich b... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Dsquared2 Online Store. Spring-Summer collection for men and women. Worldwide delivery.
Kontaktoplysninger
Piazza dell'Indipendenza 11, 6900, Lugano, Schweiz
- contract@dsquared2.com
- www.dsquared2.com
3,3
Middel
418 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 12 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Servizio ottimo
8. januar 2025
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Caro Vincenzo,
siamo molto contenti di ricevere la tua recensione positiva!
Grazie per averci scelto!
Cordiali saluti
Il Team DSQUARED2
Angela was excellent
Angela was excellent - responsive and clear communication.
6. januar 2025
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Dear Nathan,
thank you for your kind review, we are very glad to hear about your satisfaction!
Best regards
DSQUARED2 Team
Perfect assistance!
27. december 2024
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Dear Caroline,
thank you so much for your positive comment!
Best regards
DSQUARED2 Team
Ho fatto un reso di un ordine perché…
Ho fatto un reso di un ordine perché purtroppo era un regalo ma è stato rivelato , fosse stato per me non l’avrei mai mandato indietro . Il vostro servizio clienti è stato fantastico , Arianna è stata gentilissima e super disponile ! Sono molto soddisfatta, ordino sempre da voi ed è sempre un’esperienza magica ! Grazie davvero per l’ottimo servizio che offrite ! Cordiali saluti a presto !
19. december 2024
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Carissima Aurora,
siamo davvero felici di leggere queste parole.
Un cliente soddisfatto non solo della qualità del prodotto D2, ma soprattutto di tutti i servizi che lo accompagnano nell'esperienza d'acquisto è per noi una grande gratificazione.
Grazie mille da tutto il Team!
Cordiali saluti
DSQUARED2 Team
Meine erste Dsquared2 Winterjacke…
Meine erste Dsquared2 Winterjacke (Daunenjacke beige mit braunem Fellkragen) habe ich mir 2006 gekauft, nach 8 Jahren (jeden Winter im Einsatz) ohne jegliche Abnutzung verkauft. Sneaker, Jacken usw..
Immer alles von höchster Qualität, einzigartig!
Für mich ist Dsquared2 ein Lebensbegleiter.
Irgendwas ist immer "Icon" :-)
18. december 2024
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Sehr geehrter Kunde,
vielen Dank für Ihre nette Bewertung und für Ihr Vertrauen und Ihre Treue zu unserer Marke, wir sind stolz, diese Worte zu lesen.
Wir möchten diese Chance nutzen, um Ihnen eine schöne Weihnachtszeit zu wünschen.
LG
DSQUARED2 Team
On vend du made in italy mais c’est du made in chine
J’ai acheté une veste qui vaut 790€ , ils affichent sur leur site fabriqué en Italie mais la veste arrive et sur l’étiquette est marqué fabriqué en Chine, quelle honte pour une veste à ce prix là, le coût et qualité de fabrication n’as rien à voir entre un produit chinois et un produit italien. En plus le service client me demande juste pardon et on me dit qu’ils vont faire le nécessaire pour régler ça mais on réalité ils s’en fichent parce que c’est toujours pas changé sur leur site.
Faites bien attention on vous vend du rêve mais en réalité c’est dé produits chinois ils sont pas à l’hauteur des autres marques italiennes de luxe.
ID PRODUIT : S74AM1533S54056900
2. december 2024
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Besvarelse fra Dsquared2
Dear Natalia,
we are very sorry to read this review.
Unfortunately, it can sometimes happen that texts and translations containing mistakes ( typos ) are imported onto websites due to import errors.
Our collections change from year to year, we often have to use several different suppliers, but this does not change the quality of our product: quality control, design and product development is conducted by professional teams here in Italy at our headquarters.
Website mistakes can occur sometimes, but this is not to be interpreted as a scam. We have been a prestigious brand for years, we would never behave this way.
We confirm that we have already requested the change on the product page, which will soon show the correct made-in (unfortunately on the technical side it always takes some time).
Thank you for your understanding and we apologise for the inconvenience.
Best regards
DSQUARED2 Team
Nagyon kedves és segítőkész volt Angela
Nagyon kedves és segítőkész volt Angel, csak köszönni tudok Neki mindent!!! Gyorsan és kedvesen megoldotta amit kértem!!! +++++
10. december 2024
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Dear Customer,
Thank you very much for your kind review, we are so happy to have fulfilled your needs in a comprehensive and fast manner.
Best regards
DSQUARED2 Team
Small problem return label
Small problem return label : quick reaction. Thank you Hershey !!!
6. december 2024
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Besvarelse fra Dsquared2
Dear Customer,
thank you for your review, we are very happy we could help you properly resolving the issue.
Best ragards
DSQUARED2 Team
Thank you so very much for your…
Thank you so very much for your research Angela Teixeira.
4. december 2024
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Besvarelse fra Dsquared2
Dear Susanne,
it was a pleasure for us supporting you. Thank you so much for your interest in the D2 Family!
Kind regards
DSQUARED2 Team
Zeer slechte klantenservice
Zeer slechte klantenservice. Heel lang gewacht op levering, toen beschadigde items gekregen. Deze heb ik direct geretourneerd, al ruim 2 weken geleden. Nog steeds geen bevestiging hiervan ontvangen, terwijl de items al meer dan een week terug zijn bij hen. Eerste en laatste keer online besteld..
2. december 2024
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Besvarelse fra Dsquared2
Dear Customer,
Thank you for writing to us.
We are really sorry about what happened and want to better understand how to resolve the situation.
Kindly contact customer service asking about the status of the return.
Before shipping the goods did you notify customer service?
In the meantime, we kindly ask you for contact and order number so we can check the status of the return simultaneously; it is a very busy period given the Black Friday so some delay might be occure.
Thank you for your understanding.
Best regards
DSQUARED2 Team
Great customer service support
Great communication with a customer service, Steven Rosas. Excellent support, fast response. Thank you.
30. november 2024
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Besvarelse fra Dsquared2
Dear Tihomir,
thank you so much for your nice review, we are really happy to hear about your satisfaction.
Kindest regards
DSQUARED2 Team
Excelente atención al cliente
Excelente atención al cliente.
Arianna Baruffaldi, gestiono y soluciono, rápidamente la incidencia, teniéndome informado en todo momento del proceso.
Gran profesional.
Muchas gracias por todo Arianna.
21. november 2024
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Besvarelse fra Dsquared2
Dear Angel,
thank you very much for your nice words, we really appreciate your trust in the team and the enthusiasm for the brand.
Kindest regards
DSQUARED2 Team
Ich kann nur sagen
Ich kann nur sagen, dass diese Marke die beste für mich ist, mein gesamter Kleiderschrank besteht aus T-Shirts und Schuhen, Jeans, Jacken, alles ist von Dsquared2 😉
18. november 2024
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Besvarelse fra Dsquared2
Hallo Namik,
vielen lieben Dank für Ihr Vertrauen und Ihre Leidenschaft für unsere D2-Familie. Wir sind sehr glücklich, wenn wir wissen, dass unsere treuesten Kunden gerne bei uns kaufen und unsere Produkte schätzen!
Herzliche Grüße
DSQUARED2 Team
The best compliments!
Dsquared2 customer service is one of the best I have experienced! They deserve the best compliments!
Dsquared2 customer service seriously consider all aspects to solve any problem in the most correct way.
Angela Teixeira and Arianna Baruffaldi are very kind, show full care and cooperation in order to provide a quick response and all the necessary information.
They were in constant contact with me to reassure me that my issue was under control and taken care of.
They give outstanding support, which proves that customers are important.
Dsquared2 customers are very lucky to receive excellent service alongside high quality products!
Thank you!
18. november 2024
Uopfordret anmeldelse
Besvarelse fra Dsquared2
Dear Michal,
we are very delighted to read this nice review.
Thank you for your time and your trust in us, we will do our best to always satisfy your expectations.
We remain at your disposal for any future needs.
Best regards
DSQUARED2 Team
Arianna Baruffaldi of D Squared
Arianna Baruffaldi of D Squared. Excellent customer service. Prompt, polite and responsive. One of the best customer service experiences I have had. Her service only serves to add to the quality of the product itself.
15. november 2024
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Dear Customer,
a thousand thanks for your positive comment.
We will continue to offer our support with pleasure to make all your future shopping experiences even more enjoyable.
Best regards
DSQUARED2 team
SAV en ligne
SAV en ligne, rapide , efficace et clair. Je ne sais pas si Angela est un bot ou autre mais j'ai bien été renseigné et j'ai eu la réponse à mes questions
11. november 2024
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Besvarelse fra Dsquared2
Dear Omar,
Thank you so much for your review. We are really happy that the service satisfied your expectations.
Best regards
DSQUARED2 Team
Made in China Qualität
Ich kaufe Dsquared2 Produkte schon seit Langem. Aber was mich massiv stört, ist, dass in letzter Zeit alles, was ich kaufe, Made in China ist. Hallo !!! Hab heute ein paar Schuhe gekauft für 600€ und die reichen wie die von basar . Nur ein etikett drauf mit "41 Made in China " . Da frag ich mich für was 600 € ?
6. november 2024
Uopfordret anmeldelse
Besvarelse fra Dsquared2
Hallo Alex,
vielen Dank, dass Sie uns geschrieben haben.
Es tut uns jedoch leid, einen negativen Kommentar über das Produkt zu lesen.
Wenn Sie auf unserer offiziellen Website gekauft haben, kontaktieren Sie uns bitte über das Online-Formular mit Fotos des Produkts und des entstandenen Problems. Sie werden so schnell wie möglich eine Antwort von unserem Kundenservice erhalten.
Danke und LG
DSQUARED2 Team
RETURN issue solved
My experience with the Dsquared Customer Service was incredible. Fast response,problem 100% solved and also supported by the same person on the live chat. ANGELA, your support is very much appreciated.
Reiner J. Sauter
29. oktober 2024
Uopfordret anmeldelse
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Dear Reiner,
we are grateful for your very positive comment and hope we can give you the best support in any possible future requests.
Thank you again and best regards.
DSQUARED2 Team
Servizio top
Servizio top! Grazie per la disponibilità, spero di acquistare nuovamente da voi quanto prima!
10. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Dsquared2
Ciao Anna,
grazie mille per la tua recensione, siamo felici di sentirti soddisfatta! Speriamo anche noi di rivederti presto sui nostri canali!
DSQUARED2 Team
Tutto positivo nel complesso
Esperienza positiva nel complesso. Ho avuto una problematica nel tracciare l'ordine ma il CS è stato reattivo nel soddisfare e risolvere le mie problematiche.
7. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Dsquared2
Ciao Marco,
grazie per la tua recensione! Siamo felici di aver risolto la problematica riscontrata, speriamo di poterti dare nuovamente supporto!
DSQUARED2 Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.