Nichts schiefgelaufen, habe sehr viel D2 gekauft aber was die jetzt alles anbieten , langweilig und farblos genauso Plein habe ich immer gerne gekauft aber jetzt nicht mehr nur noch nichtssagendes an... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Don’t order online. Delivery still not arrived, tracking info shows shipping company did not receive the parcel. Been in touch with “customer service” who just say they are looking into it… I’ve r... Se mere
Amazing customer service. I had issues with my delivery as my parcel got lost. However, everyone from the support team followed-up daily with me, updating me with latest updates and found a solution... Se mere
Es ist mir ein Anliegen, hier meine schönen Momente in dem Vienna-Store zu teilen. Seit vielen Jahren genieße ich dort Kunde zu sein. Für mich zählt immer der erste Eindruck. Wie werde ich b... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Dsquared2 Online Store. Spring-Summer collection for men and women. Worldwide delivery.
Kontaktoplysninger
Piazza dell'Indipendenza 11, 6900, Lugano, Schweiz
- contract@dsquared2.com
- www.dsquared2.com
3,3
Middel
418 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 12 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Thank you so much to Arianna Baruffaldi…
Thank you so much to Arianna Baruffaldi and The Anh Tran for their kindness, understanding, responsiveness and professionalism.
I will buy again very quickly on the site. ☺️
19. marts 2025
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Besvarelse fra Dsquared2
Dear Tania,
we are very happy to read your positive comment! This is really important to us to receive customers' feedback to improve day by day our service!
We wait for you soon again on our channels!
Best regards
DSQUARED2 Team
Arianna provided great customer service
Arianna provided great customer service. It was very late in my time zone and I don’t know what time it is there but she was wonderful and provided me all the information I needed. She was also patient with me. My first time ordering anything internationally so I had many questions and she didn’t have any problems answering. I love people who knows how to provide excellent customer service.
18. marts 2025
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Besvarelse fra Dsquared2
Dear Shon,
a huge thank you for your kind words and your trust!ù
We will continue to do our best to support you and all our beloved customers with the best service we can.
Warm greetings from the D2 Family.
DSQUARED2 Team
Schlechte Qualität
Ich habe mir letzte Woche über Outletcity Metzingen das erste Mal ein T-Shirt von DSQUARED2 gekauft, das Globetrotter Easy T-Shirt in grau. Passform und Stoffqualität haben zuerst meine Erwartungen erfüllt, bis ich es gerade aus der Waschmaschine genommen und aufgehängt habe. Ich habe es bei 30 °C Feinwäsche gewaschen, aber das T-Shirt hat sich völlig verzogen, die Seitennähte sind total verdreht, es ist nicht tragbar. Es ist eine völlige Enttäuschung, minderwertige Qualität, der Preis ist noch nicht einmal beim Kauf im Sale bzw. über Outletcity gerechtfertigt. Es war für mich der erste und letzte Kauf eines Kleidungsstücks von DSQUARED2.
10.03.2025 Meine Antwort zur Rückmeldung des Herstellers DSWUARED2: Hallo DSQUARED2 Team, ich habe das T-Shirt sogar bei Feinwäsche gewaschen, welches auch für Kleidung aus Seide ist, da dieser Waschgang besonders schonend ist und nicht nur im angegebenen normalen Schonwaschgang. Mit dem Waschprogramm hat das verzogene T-Shirt nichts zu tun.
8. marts 2025
Uopfordret anmeldelse
Besvarelse fra Dsquared2
Liebe Kundin, lieber Kunde
es tut uns sehr leid, Ihre negative Bewertung zu lesen.
Wir raten Ihnen immer, die Waschanleitungen auf den Produktetiketten sorgfältig zu lesen, da sie von Modell zu Modell unterschiedlich sind: Viele Kleidungsstücke sind recht empfindlich und Sie sollten die Waschzeiten, die verwendeten Produkte, die benutzten Maschinen und das Trocknen genau beachten.
Oft ist es ratsam, die Kleidungsstücke zu einer Reinigung Ihres Vertrauens zu bringen, oder sich an unseren Kundendienst zu wenden, um genaue Anweisungen zu erhalten. Wir möchten Sie jedoch bitten, sich mit dem Geschäft, in dem Sie die Kleidungsstücke gekauft haben, in Verbindung zu setzen und um Unterstützung zu bitten: Wenn möglich, werden unsere Mitarbeiter Ihnen gerne helfen.
Herzlichen Dank
Mit freundlichen Grüßen
DSQUARED2 Team
a service close to perfection
a service close to perfection, very happy with my experience with dsquared2
3. marts 2025
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Besvarelse fra Dsquared2
Dear Customer,
thank you so much for your review! We are really happy to hear about your positive experience with us.
Best regards
DSQUARED2 Team
I was not sure if a shirt 👔 was fake or…
I was not sure if a shirt 👔 was fake or original,so I send desquared 2 pictures and they proofed it and got an answer very quickly,top service ,very helpful and polite ..then I wanted to know how old the Original is ,which Collection….and Arianna Baruffaldi (desquared 2) helped me again…perfect!!thank you,amazing service !!!
26. februar 2025
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Besvarelse fra Dsquared2
Dear Customer,
we are really happy to read your kind review!
A big thank you from entire D2 Family for your time, trust and support.
Best Regards
DSQUARED2 Team
A very polite and efficient service…
A very polite and efficient service received from Angela.
23. februar 2025
Uopfordret anmeldelse
Besvarelse fra Dsquared2
Dear Ragbir,
thank you so much for your kind review!
Best regards
DSQUARED2 Team
The attention provided by Angela…
The attention provided by Angela Teixeira after the incident and the problems have been excellent.
22. februar 2025
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Besvarelse fra Dsquared2
Dear Customer,
thank you so much for your words, we are really happy to hear that we managed to solve the issue in the proper way!
Kindest regards
DSQUARED2 Team
Swift and efficient support
Had a concern regarding the announced delivery timeline which has been addressed quite quickly and in the most professional way by Angela Teixeira who has taken in charge my demand. Nothing else to say than a high level of service.
20. februar 2025
Uopfordret anmeldelse
Besvarelse fra Dsquared2
Dear customer,
thank you so much for your positive comment about the support the D2 CS team gave you in solving the issue.
We will always be available for you in case of any future need.
Best regards
DSQUARED2 Team
Angela Teixeira is GREAT
My package was lost by Fedex and was not picked up and promised to call back. After not hearing anything for 4 weeks, I contacted Angela Teixeira at Dsquared2 and she immediately picked up the problem within 5 days. I am very happy with the support and service from Angela Texaira and DSQUARED2. You guys should keep Angela Teixeira. She is the face of DSQUARED2!!!
I can really recommend Angela's service and support at Dsquared2.com. And I will come back soon to buy something from DSQUARED2 again.
Gr. Hein
20. februar 2025
Uopfordret anmeldelse
Besvarelse fra Dsquared2
Dear Mr Hein,
we would like to thank you very much for your nice words, we appreciate it a lot.
Angela and all the team will remain at your disposal for any future needs!
Warm greetings
DSQUARED2 Team
I had trouble about return and Angela…
I had trouble about return and Angela Teixeira did everything to help and solve my problem.
20. januar 2025
Uopfordret anmeldelse
Besvarelse fra Dsquared2
Dear Maja,
thank you for your kind feedback! That is really important for us to reach our customer's satisfaction!
We stay at your disposal.
Best regards
DSQUARED2 Team
Prompt and comprehensive response to…
Prompt and comprehensive response to sizing requests.
6. februar 2025
Uopfordret anmeldelse
Besvarelse fra Dsquared2
Hello Sebastien,
thank you very much for your nice feedback!
Best regards
DSQUARED2 Team
Prompt and comprehensive response to sizing question
I contacted the support department in order to get help with determining the right jacket size for me and within less than 24 hours I received a detailed and enlightening response with all the information I needed. Many thanks to Angela Teixeira.
6. februar 2025
Uopfordret anmeldelse
Besvarelse fra Dsquared2
Dear Georgios,
it was a pleasure to assist you and give prompt resolution!
Please contact us again for any needs!
Best regards,
DSQUARED2 Team
Grazie mille Angela Teixeira per il tuo…
Grazie mille Angela Teixeira per il tuo aiuto e supporto, sono molto soddisfatto del tuo ottimo servizio ai clienti.
31. januar 2025
Uopfordret anmeldelse
Besvarelse fra Dsquared2
Caro Alexander,
a nome di Angela e di tutto il team, un sentito grazie per il tuo feedback positivo. Rimaniamo sempre a disposizione per qualsiasi necessità.
Un caro saluto
DSQUARED2 Team
Ancora sono in attesa di essere…
Ancora sono in attesa di essere ricontattato.
Sono sempre più convinto della bassa qualità dei prodotti e del servizio clienti
3. februar 2025
Uopfordret anmeldelse
Besvarelse fra Dsquared2
Buongiorno Giulia,
abbiamo verificato il caso.
Trattandosi di un acquisto effettuato presso rivenditore, quest ultimo è direttamente responsabile della gestione del prodotto/servizio al cliente. Per policy aziendale e correttezza verso i nostri partner, noi gestiamo direttamente solo le casistiche relative agli acquisti effettuati sul sito ufficiale https://www.dsquared2.com/.
A disposizione per qualsiasi chiarimento, ringraziamo per la comprensione.
Cordialmente,
DSQUARED2 Team
Angela à répond à ma demande
Angela à répond à ma demande
Échange efficace
31. januar 2025
Uopfordret anmeldelse
Besvarelse fra Dsquared2
Dear Imane,
thank you so much for your kind review!
Best regards
DSQUARED2 Team
Customer service saw my issue and fix…
Customer service saw my issue and fix it right away
23. januar 2025
Uopfordret anmeldelse
Besvarelse fra Dsquared2
Hello Josaka,
thank you so much for your positive review!
Best regards
DSQUARED2 Team
Great experience
Great experience, was informed about the status of the order on continouis base, changed the delivery adress at the 2nd day of my order, however, everything went perfect. Thank you!
19. januar 2025
Uopfordret anmeldelse
Besvarelse fra Dsquared2
Hello Klemens,
thank you so much for your nice review!
Best regards,
DSQUARED2 Team
I contacted Dsquared2 via chat
I contacted Dsquared2 via chat, and Angela helped me get support. In addition to clarifying all my doubts, she made very valid suggestions in a nice and friendly tone. I really recommend the service and support from Angela at Dsquared2.com.
16. januar 2025
Uopfordret anmeldelse
Besvarelse fra Dsquared2
Dear Sonia,
thank you so much on behalf of Angela and entire D2 team, it was a great pleasure being of help to you.
Best regards
DSQUARED2 Team
Great communication and great customer…
Great communication and great customer service.
12. januar 2025
Uopfordret anmeldelse
Besvarelse fra Dsquared2
Dear customer,
thank you so much for your kind review!
Regards
DSQUARED2 Team
Great Customer Service, D2!
D2 provides great communications, and support.
Big shout out to Angela Teixeira!! 👍🎉👍🎉👍🎉👍🎉👍
8. januar 2025
Uopfordret anmeldelse
Besvarelse fra Dsquared2
Dear customer,
on behalf of Angela and the entire D2 team, thank you so much for your nice words, we appreciate it a lot!
Best regards,
DSQUARED2 Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.