Dsquared2 Anmeldelser 

The customer service at Dsquared2 is excellent. They respond quickly to queries and if there's any problem with an order they sort it out with no fuss.

Also, they make the coolest clothes and accessories (which other designers copy).

I love DsQuared2 clothing and am always happy to take advantage of their sales. Unfortunately, this time encountered a problem with delivery, apparently the package was lost. It took me a while to get my refund, Katy was very helpful in resolving the issue. Overall experience is good. Regardless of this issue will be back to shop with them again.

DSQUARED2 desde mi punto de vista es una gran marca tiene calidad y excelente servicio, te resuelven dudas o algún inconveniente que surja, especialmente agradezco el excelente servicio Andy Tran, gracias por ayudarme a resolver mi situación. Atte JAN

Items listed available on website, but in reality they are not available! Cancelling items in 6 days after placing an order . It takes 8 days to pass item to FedEx and another 10 days to ship item to NY . Ridiculously slow and sloppy service . But Dsquared2 jeans are the best ! Online store doesn’t have a phone contact possibility, and it is always alarming of the quality of the service ! Disappointing, sorry .

Great service provided by Angela :)

The score is higher because the product quality is higher. If it was just this service I'd give it 2 stars. 1 for taking 8 days to get the order from their HQ in Milano to my neighbourhood in Roma, plus 1 for responding to an email inquiry as to the status if the order promptly.

For €250 an overnight in country delivery should have been possible. There were no strikes, but the logistics plan showed to going to 4 places before announcing it is out for delivery. I could have taken the train to Milano, enjoyed an afternoon in town, and had the product in my house in Roma is less time than this shipment has taken.

My takeaway is, like many things in Italy, order before you know you'll need it as it may take more time than you imagine it will take.

I emailed Dsquared2 for a promotion discount code because my package got lost from FedEx. I told Dsquared2 for a discount code, they gave me 15% promotion code, Thanks to Arianna Baruffaldi

After some confusion I was helped by the customer service department and am satisfied with the response. Thank you!

Prompt reply and very helpful information.

I had a really great experience with the customer service team. They were very efficient and helpful. Great support throughout my query.

I had a helpful feedback about my inquiry.
Much obliged to Angela Teixeira.

Ich versuche seit 10 Tagen ein Paket an dsquared2 zu retournieren, habe aber laut DPD ein fehlerhaftes Etikett erhalten und das Paket kam zweimal schon zu mir zurück. Nun habe ich bereits zum dritten Mal den Kundenservice angeschrieben (das erste Mal bereits vor einer Woche) und es kommt absolut gar keine Reaktion! Ebenso gibt die Firma keinerlei Rücksendeadresse auf ihrer Website an, so dass ich noch nicht mal auf eigene Kosten eine Rücksendung vornehmen kann. Ein absolut schlechter Service!

I needed help with a product and got really good service from Hershey, very kind and focused on the help needed! i recommend!

Non hanno nemmeno la cortesia di rispondere a una segnalazione riguardante un problema con un paio di scarpe. Ciò che risulta ancora più irritante è il fatto che si presentano come un brand di alta gamma, quando in realtà l’unica cosa di “top” è il prezzo, del tutto ingiustificato rispetto alla scarsa qualità dei materiali utilizzati. È evidente che l’unico obiettivo sia il massimo profitto, a discapito del cliente. Una delusione totale, mediocri!

Many thanks to Angela T and Arianna B for helping me resolve a query on my account. They were very kind and kept me informed every step of the way.

You are great. You served me immediately and without problems. I personally thank Mrs. Arianna Baruffaldi for her kindness and help.

Edit - I left a negative review as I didn’t receive my item and was denied a refund or an item to be sent out. I’ve now received a refund for an item that I didn’t receive which is brilliant but this did take 2 months and a negative trust pilot review for this to happen. Thank you for resolving.

Glad to be back with D2 with recent assistance provided by Arianna Baruffaldi
Looking forward for many more order in future.

Angela offre un ottimo servizio clienti è stata molto gentile e disponibile