We recently purchased an adjustable bed and mattress from the Preston store. From beginning to end the service was excellent. The delivery was seamless and all staff friendly and courteous. The pro... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Popped into Dreams just before Christmas and was delighted with the service regarding a new mattress. My husband and I laid on a special bed that analyses your sleeping positions. After that we trie... Se mere
Second bed i've purchased from dreams over the years, as always they have been fantastic, the beds feel alot more quality when walking into the show rooms than other competitors. The fact they offer 0... Se mere
Very knowledgeable sales lady in the Preston store. Made selecting the right bed and mattress combination very straightforward. The order placed, day of delivery and fitting up selected. We were kept... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
324 North Road, PR11RU, Preston, Storbritannien
- 01772374615
4,9
Fremragende
141 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Pleasant sales experience
Helpful sales people who made the purchase experience very pleasant
6. april 2024
Fantastic friendly and knowledgeable staff ,
Very impressive range of beds. The staff knowledgeable and able to provide excellent advice on the best Quality bed which met our needs
16. marts 2024
Wonderful customer service
Wonderful customer service. Very friendly, knowledgeable staff. Really helpful information about the products. Helped us to make an informed decision that we are very happy with.
21. marts 2024
Great Service
Great Service, great staff, discounted product, good value for money. The product, an ex-display item, was well wrapped up and delivered and assembled as well. The best among everything was the store staff, of course the product as well. 10/10
15. marts 2024
Dreams
Dreams, Preston showed me exactly what I was looking for, and were extremely helpful.
8. marts 2024
Great smooth experience
Great smooth experience, expert knowledge amongst the staff. We entered the shop with no knowledge in mattresses but left with a brand new mattress and bed frame to be delivered straight to us. Luke was great at Preston Dreams, we were highly satisfied with the service and can't wait to recieve the products.
3. marts 2024
Uopfordret anmeldelse
We bought a new mattress from Dreams
We bought a new mattress the Dreams Therapur ActiGel D Mattress and it was delivered last week
We bought this make due to our son purchasing the same mattress before Xmas and he said that it was the best mattress he ever had as he has spinal problems and he loved it so we went and bought the same one
It’s the best mattress we ever slept on and although not cheap don’t regret buying it we have slept much better
Also Luke who served us was really helpful but not intrusive but was there if we wanted help and we felt like valued customers
All in all a superb purchase and would recommend it to anyone who needs a really good quality mattress that is super comfy
10. februar 2024
Excellent customer service offered by…
Excellent customer service offered by Luke. He was helpful and informative without being annoying. I would definitely consider Dreams for any future purchases.
14. januar 2024
Uopfordret anmeldelse
Purchase of adjustable bed and matress
We recently purchased an adjustable bed and mattress from the Preston store. From beginning to end the service was excellent. The delivery was seamless and all staff friendly and courteous. The products are good quality. The only reason I dropped a star was because the lead time for delivery was 8 weeks due to the bed being an adjustable one. In fairness, we were told of this at the time of purchase and it was delivered on the date given.
3. januar 2024
Product seems fine so far- service…
Product seems fine so far- service good, delivered on time etc
26. november 2023
From entering the shop
From entering the shop, the staff were extremely friendly polite and patient. They gave great advice and after ordering everything was delivered on time. Would highly recommend
24. november 2023
Lovely Bill!…
We ordered our new bed and mattress today, Bill talked us through what we needed,he wasn't pushy just incredibly informative and very patient! My husband is really indecisive! We made our decision with bills help and were so happy when we Realised we got new pillows, mattress protector and new quilt what a great deal!! And our bed is being delivered so quickly!! What a fantastic company and wonderful customer service! Thank you Bill and the other staff at Preston dreams!
12. november 2023
Uopfordret anmeldelse
Proffesional and friendly staff
Proffesional and friendly staff. I dident feel like i was being pressured to buy something i was unsure about. Even got a cup of tea. Delivery was in the time scale given and again proffesional friendly staff. The best thing of all, the choice of mattress i made. Love it.
28. oktober 2023
The sales assistants were very patient…
The sales assistants were very patient and sympathetic to my needs. They shared their own experiences and could not recommend their products enough. I loved the 'mattress matching' service. It felt as though the comfort needs of each customer could be analysed and met to the best of their abilities.
4. oktober 2023
Just brill from start to finish
8. september 2023
From choosing to sleeping. Excellent
From going into the shop and choosing the bed, and also getting the help and advice we needed, to it being delivered and set up. The experience was easy and painless.
After all that the bed is comfortable and well worth the money. We are very happy with the package. Thanks
14. august 2023
Dreamsw Preston
Excellent service from Bill & Susan at the Preston store. Very knowledgeable, helpful & curteous. We did purhase a bed, mattress & pillows. They even provided drinks! Very pleased with our purchase.
5. august 2023
Uopfordret anmeldelse
Lovely shop and treated lovely nice…
Lovely shop and treated lovely nice experienced The bed arrived on time easy to put together thrilled with my purchase 💯 more comfortable than the iron bed we got rid of.
26. juli 2023
Bill from Preston Dreams was helpful…
Bill from Preston Dreams was helpful and friendly. Able to find us good deals and affordable bed and mattress.
4. juni 2023
Uopfordret anmeldelse
Very friendly and helpful
14. juni 2023
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