Friendly and knowledgeable staff. We were given time to look at beds/mattresses without any heavy sales. Staff were there if yiu needed them. Even got offered tea/coffee on our vist. An overall positi... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
All good from buying to delivery . Great shop staff and delivery guys so helpful. Really recommend the mattress test . It was spot on . We bought mattress it recommended f. Omg its brilliant . We g... Se mere
Delivery was on time. The two fitters were very efficient and careful when removing old bed and fitting new king size ottoman. They double checked positioning and ran through operation of bed, matt... Se mere
No issues from start to finish. Great service and staff within the store. Delivery guys were great and great communication.
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
Unit 10 Abbotsinch Retail Park, PA43 4EP, Abbotsinch, Storbritannien
- 01505 468000
4,9
Fremragende
354 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Brilliant bed good service and…
Brilliant bed good service and delivered by a lovely team thanks dream beds !
23. maj 2025
Uopfordret anmeldelse
Excellent customer service
Excellent service from Mark in the Abbotsinch branch. He was informative and patient showing and encouraging me to try many different types of mattress. Excellent place to purchase a bed and great range of products.
8. maj 2025
Uopfordret anmeldelse
I had a fabulous experienceDreams…
I had a fabulous experience at Dreams Renfrew. Margaret took really great time care and attention with me. She was patient and not pushy or oversold anything she allowed me to take my time and gave great advice on my final selection. I highly recommend this store and sales person.
5. februar 2025
Exceptionally good service both in…
Exceptionally good service both in store and throughout delivery.
Paula has gone above and beyond to make sure our mattresses are a good fit. She even arranged to deliver some pillows and the mattress protectors herself when we could carry them with us on the day of purchase.
When the mattresses were delivered, the guys were very respectful of the property and kept me updated throughout the day.
It an everyday purchase, but when I’ll need a mattress again I would go anywhere else.
5. april 2025
Great service in the store helped me…
Great service in the store helped me find exactly what I needed on my budget and the bed is amazing
25. april 2025
Amazing experience
Absolutely credit to the company I work for the company so no how much pressure these guys are under keep up the good work
18. april 2025
Excellent customer service
Excellent customer service - professional, courteous, expertise. Hugely valuable to see products in store and to have the opportunity to decide on the product and complete the transaction speedily in store with the benefit of interaction with and assistance of staff.
12. april 2025
Dreams is the best
The two men that came were very nice and did everything so quickly and very tidy and took every thing away with no fuss
4. april 2025
Very happy with the service provided
Very happy with the service provided, easy to deal with, delivery and installation excellent
22. marts 2025
Very good helpfull
15. marts 2025
Sleepmatch
A very professional and detailed explanation of mattresses using the Sleepmatch process. We were very impressed and Dreams made our selection a much easier choice.
7. marts 2025
Uopfordret anmeldelse
Dreams Maidstone mattress
The Staff were very helpful.
the mattress is very comfortable so far and I have had comfortable and longer sleepful nights.
7. marts 2025
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Nothing but issues
Nothing but issues, because of the store mis selling. Have had the bed frame changed and now getting the mattress exchanged. Decided to post a review on their website for the original mattress because it cost around 5k but they have said they won't be posting it. So for those that are interested here is my review for their Flaxby mattress.
100% waste of money.
Absolutely 100% not worth the money. Bought this mattress along with the mattress enhancer as well as a new bed frame. Unfortunately I was not advised that because of the debth of the mattress once the enhancer was added you are supposed to buy a specific flaxby bed frame otherwise if your 5ft like me you won't be able to get into it. Arranged to swap the bed frame which by the way is another £2k but the bed was still not comfortable and in addition was sagging where we both sleep, there is no way a £5k mattress after 2 months should do this. I have now arranged a comfortable exchange BUT and this is a BIG BUT because of the value of this even if you swap to the next most expensive mattress you are still going to have a £2k difference which you will get as a credit note. All in all don't bother with this overpriced and poor quality product. Further update is that now after not being allowed to cancel my order and get a full refund and feeling pressured to pick one of the most expensive alternatives given I wasn't getting money but vouchers back I have had a tempur mattress delivered that after several weeks is still so uncomfortable I dread going to bed and wake up in pain. Having spent thousands and having had 2 mattresses, all I wanted was to cancel my order. So buyer beware I will never spent this amount of money on a bed again.
2. marts 2025
Uopfordret anmeldelse
Besvarelse fra Dreams - Abbotsinch
Good Afternoon Zena,
Thank you for taking the time to leave us your review.
I am very sorry to hear of the problems that you have had with your order, I have responded to your email and I look forward to speaking with you soon.
Kind Regards,
Faye
Just what wee wanted old one was creaky…
Just what wee wanted old one was creaky yours magic no noise when u turn over Sweet 👍
28. februar 2025
From the shopping experience to on time…
From the shopping experience to on time delivery Dreams fulfilled all our requirements,
The bed is as comfortable as I was assured it would be by the salesman.
28. februar 2025
The mattress arrived at the allocated…
The mattress arrived at the allocated time perfect fit very comfortable
21. februar 2025
Everything all okay,delivery on time…
Everything all okay,delivery on time and kept well informed of timings etc. sleeping is good 😌
20. februar 2025
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