Friendly and knowledgeable staff. We were given time to look at beds/mattresses without any heavy sales. Staff were there if yiu needed them. Even got offered tea/coffee on our vist. An overall positi... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
All good from buying to delivery . Great shop staff and delivery guys so helpful. Really recommend the mattress test . It was spot on . We bought mattress it recommended f. Omg its brilliant . We g... Se mere
Delivery was on time. The two fitters were very efficient and careful when removing old bed and fitting new king size ottoman. They double checked positioning and ran through operation of bed, matt... Se mere
No issues from start to finish. Great service and staff within the store. Delivery guys were great and great communication.
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
Unit 10 Abbotsinch Retail Park, PA43 4EP, Abbotsinch, Storbritannien
- 01505 468000
4,9
Fremragende
354 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service received
Excellent service received, very welcoming and explained all features in detail.
3. september 2025
Uopfordret anmeldelse
No hassle mattress
Competent and well trained assistant. Friendly and listened to our needs. Gave us good advise and we felt happy and confident of our purchase
1. september 2025
Uopfordret anmeldelse
Team in store were so helpful
Team in store were so helpful. Went above and beyond and delivery drivers very professional
18. august 2025
Excellent service start to finish
Excellent service start to finish, sales team and delivery and assembly team went above and beyond. We bought a TV ottoman bed. Dealt with the manager and an additional sales assistant. Both were incredibly helpful in getting us the right bed and mattress at the best price. Bed was delivered and assembled. Love the new bed too.
14. august 2025
Great service
Gerry at the store was great, gave good advice and very easy to deal with. Delivery team were spot on. Great communication throughout.
13. august 2025
Tempur beds
The saleswoman in dreams was absolutely fantastic. She was really knowledgeable & explained everything very thoroughly. Helping us choose the right bed & mattress, very easy for us.
12. august 2025
My partner and was needing a new…
My partner and was needing a new mattress for our spare bed with friends coming to stay, besides the quality and the reasonable cost of a new mattress, the shop manager went out of his way to make sure we had the goods in time for our friends arriving.
All went swimmingly well, and for that we thank, oh, and the mattress is awsome, lots of feedback from our friends sleeping on it, thank you so much.
Andy
12. august 2025
Great service and the Guys who…
Great service and the Guys who delivered were very good excellent
12. august 2025
Having the best sleep ever after our…
Having the best sleep ever after our purchase of a new matress
3. august 2025
Dreams are true...
What an amazing bed,thank you Dreams for my dreams bed. From the moment I walked into the store to the delivery of my bed the whole experience was perfect. Thank you to the whole team from the Sales lady to my delivery drivers. Very happy customer,5 star rating.
6. juli 2025
Excellent service from beginning to…
Excellent service from beginning to end. The bed is super comfortable just as it was tested in store , friendly team very knowledgeable and respectful when in and out of house . Highly recommend to all family and friends . Thank you
29. juni 2025
Single mattress
Whole process easy and went according to plan. All staff helpful and friendly. Would have no problem recommending
21. juni 2025
I absolutely love my new bed and…
I absolutely love my new bed and mattress. I always thought I liked a firm bed, but once I did the bed test and tried a few I am a medium and my sleep has never been better.
27. maj 2025
I always buy my beds/mattresses from…
I always buy my beds/mattresses from DREAMS, this time I ordered on line, so easy to do, when my order arrived the delivery team were great, polite and helpful.
14. juni 2025
Excellent service
Excellent service from ordering bed - paula was so helpful and understanding, to delivery. Driver contacted me and let me know when 15 mins away which was great as I wasn't at property. Shoe coverings used, very polite and quick to set up bed then explained how ottoman worked
8. juni 2025
The staff in the shop were very helpful…
The staff in the shop were very helpful and friendly. Only waited a couple of weeks for my bed to be delivered. The delivery guys assembled it really quickly. Loving my new bed.
23. maj 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.