Gabby made my whole experience very easy, quick, simple and pleasant. She updated me along the way and was extremely polite and forthcoming with updates about my product replacement. She has been... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ailean was able to help me with my order when no one else was responding. I am super appreciative of the help, it truly has saved me from stressing over the one hour wait calls and getting no response... Se mere
Fantastic customer service. I made an error with my order, however this was able to be resolved by the team before my order was shipped. A big thank you to Gabby who was able to fix the issue for me s... Se mere
Virksomheden har svaret
Donna was amazing. I’m not sure if I’ve ever met a customer representative over email or even on the phone be this responsive. I thought it was a longshot as she definitely exceeded my expectations,... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Culture Kings World Famous for Streetwear, Sneakers, Dad Hats, Adidas Originals, Nike, NBA Apparel, Carre, Goat Crew, Thing Thing and so much more.
Kontaktoplysninger
PO BOX 260, 4108, Archerfield BC, Australien
- 1300254647
- orders@culturekings.com.au
- www.culturekings.com.au
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 22 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Alphosine was great
Alphosine was great, did was we requested fast and easy! 10/10.

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Donna was very helpful and responsive
Donna was very helpful and responsive

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Order change, thank you Donna...
I had put a purchase in late at night for jewelry products & not long after realized the size of a chain wasn't going to be big enough. I then put in a request for a change of size & have received an email this morning from Donna. Donna thankfully managed to pick up on my request before order was processed & changed it for me. Thank you Donna & team, you have made my morning & hopefully we all make my partners Fathers day next weekend with these gifts I have purchased for him 😁

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GABBY GABBY GABBY….
GABBY GABBY GABBY….. on point, fast responses and made sure I was completely taken care of

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Gabby was fantastic!
Gabby was fantastic! I ordered and received a jacket with some loose stitching so I emailed in and was connected with Gabby. She explained everything with the review process and got a new jacket sent out right away. I've been meaning to order a few things from Culture Kings in the past but haven't fully committed. After the excellent customer service, I will have no problems ordering anything in the future. It's reassuring to know that there are people who will take care of you have an issues comes about.

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Gabby was a wonderful help!!
Gabby was a wonderful help!!! Great customer service when I had questions. So Helpful!

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Donna is actually straight up the goat
Donna is actually straight up the goat. I was having some shipping issues and she made sure my order went to the correct address. Queenslanda!!!

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Gabby was excellent!
Gabby was excellent!
Great communication, great character, great service, efficient in fixing the issue at hand.

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5/5 stars
5/5 stars. very great customer service. and very quick with responding back to customers!! Thank you Donna for the service.

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I had an issue with my order that came
I had an issue with my order that came due to receiving the wrong shirt, I had Donna contact me regarding the mix up and she was efficient, helpful and kind. She acknowledged that it wasn’t up to company standards and she promptly responded and replied with a fix, getting the correct shirt sent out with express shipping. Thank you to Donna for the amazing service and support!!

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Awesome job Gabby
Awesome job Gabby, I had questions about my delivery and helped out and replied back to me very fast. Gave me free delivery on my order, I will continue getting my hats and gear from Culture kings

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#grateful
i was having a breakdown because i had put down the wrong address, so i was frantically trying to undo my error on the site which was unsuccessful until i rang the number provided and was greeted by a lovely lady named Alphonsine, she was able to fix my error in a few seconds while still being very polite. i think she deserves a raise, thank you all

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Fast Refunds
Helped me refund at purchase almost instantly and Donna my assistant was very helpful.

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Drisana deserves a raise!!
Saying Drisana’s customer service was amazing is an understatement! She did everything possible to ensure i am able to receive my package within a timeframe that was promised & even with unforeseen circumstances time after time, she still followed up & never left me in the dark! Thank you so much & because of all your help i will be shopping again with culture kings. Had it not been for you, i would’ve cancelled my order and moved on. Thank you so much! Here’s hoping my tracking is sent to me soon!!!

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Exceptional Customer Service
A HUGE thank you to Donna for being absolutely amazing! I had accidentally ordered two medium hoodies when I actually needed one medium and one large, and although she explained that requests like this don’t always go through, she went above and beyond to help me and had everything sorted in less than 24 hours!
Donna was incredibly quick and helpful and made the entire experience completely stress-free. I’m genuinely so grateful for the effort she put into helping me, especially considering this type of request isn’t always possible.
Thank you so much, Donna! Your customer service was honestly amazing, and I really appreciate you going above and beyond to help me! 😊

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I had a few issues with the order
I had a few issues with the order, Donna from
Customer service was amazing, she was able to help me with change the size, next time I will need to check the size before ordering. Donna was able to solve the issues within 24 hours.

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Great customer service
Great customer service, fast and very helpful. Thank you especially to Gabby :D

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I had made an error with the shipping…
I had made an error with the shipping address, and I was blessed to have Gabby receive my request to update the address before my order was shipped. She responded to me in a timely manner and was super helpful and nice through the whole process.

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Donna was very quick and efficient in…
Donna was very quick and efficient in assisting me with updating my order information. Thank you again!

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Address Change w/ Gabby
Gabby was super helpful! My device auto input the wrong address and Gabby’s was able to solve the problem and change my address for me! I really appreciate it :)

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Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







