Gabby made my whole experience very easy, quick, simple and pleasant. She updated me along the way and was extremely polite and forthcoming with updates about my product replacement. She has been... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I accidentally put in the wrong size for my jeans I ordered yesterday and emailed culture kings about it. The next day, Alphonsine was generous enough to help me out and change the size to what I orig... Se mere
Ailean was able to help me with my order when no one else was responding. I am super appreciative of the help, it truly has saved me from stressing over the one hour wait calls and getting no response... Se mere
Fantastic customer service. I made an error with my order, however this was able to be resolved by the team before my order was shipped. A big thank you to Gabby who was able to fix the issue for me s... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Culture Kings World Famous for Streetwear, Sneakers, Dad Hats, Adidas Originals, Nike, NBA Apparel, Carre, Goat Crew, Thing Thing and so much more.
Kontaktoplysninger
PO BOX 260, 4108, Archerfield BC, Australien
- 1300254647
- orders@culturekings.com.au
- www.culturekings.com.au
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 22 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Donna was very quick and efficient in…
Donna was very quick and efficient in assisting me with updating my order information. Thank you again!

Besvarelse fra Culture Kings
Address Change w/ Gabby
Gabby was super helpful! My device auto input the wrong address and Gabby’s was able to solve the problem and change my address for me! I really appreciate it :)

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I had accidentally ordered the wrong team.
I had accidentally ordered the wrong team and thankfully Donna came to my rescue! I have never seen a customer support representative respond so promptly and handle my situation swiftly. I will for sure be ordering more hats from Culture Kings with this in mind and recommend to anyone looking for a slick cap.

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I would like to say that Team Cultre…
I would like to say that Team Cultre Kings have one of the best customer service representative (Gabby). She called back and advised that she will amend my order without any issues. So i would say a big thank you to Gabby.

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Top tier customer service
Marleyah was an absolute legend helping me switch up my shipping address. Super polite, efficient, and great to deal with.

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Donna was concise and prompt with her…
Donna was concise and prompt with her response to my request. 10/10

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I accidentally selected the wrong size…
I accidentally selected the wrong size for an item and didn’t notice until after I had purchased the order. I got in contact and the lovely Gabby helped me out and did what she could to fix it for me so I didn’t have to cancel the order and reorder as I was limited on time! She was incredibly helpful and efficient, her communication was excellent and her friendly attitude made the whole experience much better!

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Great Customer Service
Donna was absolutely amazing! She went above and beyond to help me with my order and was so friendly, helpful and quick throughout the whole process. She made what could have been a stressful situation so easy and managed to get everything sorted for me quickly. I’m so grateful for the help. 😊

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Ask to exchange my size and it got done…
Ask to exchange my size and it got done within minutes thanks to Donna

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Ailean is extremely helpful and very…
Ailean is extremely helpful and very easy to talk to. She is an excellent and wonderful employee.🫡🙏

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Gabby was help full and I’m happy with…
Gabby was help full and I’m happy with her helo

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I chose the wrong size
I placed an order for 4 shirts and accidentally selected 1 shirt the wrong size. I realized my mistake once I received my confirmation and emailed support to see if it could be corrected. Gabby promptly emailed me back 15min later letting me know she was able to correct my order before it was processed. I appreciate this company has employees like her that put customers first and strive to satisfy customers needs. I’ll 100% continue coming back just because of this experience 🙌👍. Thank you Gabby.

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Gabby helped me update my shipping…
Gabby helped me update my shipping address with ease!

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Gabby was wonderful you’re the best and…
Gabby was wonderful you’re the best and the quick response customer service was amazing thanks a bunch

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Order Address Change
I accidentally loaded my old address from my Apple wallet onto my order. Alphonsine was able to change the order with the correct Ship To right away.

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I put my address wrong and it was…
I put my address wrong and it was sorted right away with the hel of tha staff named Drisana. Thank you so much…Awesome work

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Gabby took care of my request quickly…
Gabby took care of my request quickly and professionally

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Ben was very helpful with my inquiry
Ben was very helpful with my inquiry

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Many thanks to Gabby👏🏻👏🏻
I just wanted to say thank you to Gabby for handling my order. I had ordered in the wrong size and luckily enough gabby had grabbed my order before it got shipped😝😝 thanks again gabby! Look forward to giving these trackies to my partner❤️

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Gabby was really helpful
Gabby was really quick providing a response and fixing an issue with my order. I truly appreciate her support. This is my first time ordering through this site and hope to continue in hopes I like the product as much as I like Gabby=)

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Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







