Fantastic customer service. I made an error with my order, however this was able to be resolved by the team before my order was shipped. A big thank you to Gabby who was able to fix the issue for me s... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Fantastic customer service. I made an error with my order, however this was able to be resolved by the team before my order was shipped. A big thank you to Gabby who was able to fix the issue for me s... Se mere
Virksomheden har svaret
Donna was amazing. I’m not sure if I’ve ever met a customer representative over email or even on the phone be this responsive. I thought it was a longshot as she definitely exceeded my expectations,... Se mere
Virksomheden har svaret
I placed an order online and accidentally bought an item in the incorrect size, so I freaked out and sent an email to try get it changed asap. I’m so grateful that Ailean was fast to reply and resolve... Se mere
Virksomheden har svaret
Donna was very lovely dealing with my issue as she took the effort to replacing my order with the correct size. She noticed it was possible to switch sizes before it was shipped out. I am very gratefu... Se mere
Virksomheden har svaret
Culture Kings World Famous for Streetwear, Sneakers, Dad Hats, Adidas Originals, Nike, NBA Apparel, Carre, Goat Crew, Thing Thing and so much more.
PO BOX 260, 4108, Archerfield BC, Australien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 22 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Donna was very helpful, she was able to cancel my order which is what I requested, she was super fast with the response and cancelation. Great customer service!

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I have a had a great experience with Culture Kings.
I placed an online order and forgot to remove an item from my basket before checking out.
The moment I realised I emailed their customer service team. Gabby managed to cancel the item in question for me and ensured I was fully aware of the status of my order. This was within a couple of hours of my initial email which was great to see considering the time difference (I am in the UK).
Thank you so much to Gabby for helping me out with this situation!

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Great website and excellent service. I had order multiple times from this company and each order was met promptly and fully. I made an error while ordering recently and Gabby was not only able to rectify it immediately but did so with genuine care. When ordering internationally any company with people like Gabby remove any trepidation and ensure we keep coming back. Keep it up guys.

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Gabby best person in the world got my order changed in less than 24 hours

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Very fast responding, lovely conversation with Donna

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Gabby helped me out with an address change on an order I made. They were quick and helpful with doing so! Thank you so much Gabby!

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Gabby provided exceptional customer service in my matter and had an amazing turnaround time

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Gabby was quick and helpful with my return.

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Thanks for the help with the order. Special thanks to Gabby and Donna for putting efforts into my order.
Awesome Service

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The operator was too kind. They cancelled my order and put through another one with the correct sizing which was accidentally wrongly placed initially. Great customer service and prompt response. Thank you so much :)

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I realized the shipping address was incorrect, it had my old address, I sent an email to have my address updated and Marleyah responded back that the address was updated in the system for me. I really appreciate that!

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Gabby was great and real attentive to my needs I’m glad I was able to get helped so quick

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Gabby was super fast to respond to my request of accidentally checking out when I wanted more items on my order. She quickly canceled that order so I could purchase more items on the same order (save shipping costs)
Awesome stuff culture kings and Gabby. Thx

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Customer service is amazing and their gear is always great

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I made a mistake with the address and I reach out to be changed. Drisana was able to help me. Thank you very much

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I reached out to Customer Service about an address update, and was immediately assisted by Gabby. Glad I was able to be helped so quickly

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I accidentally ordered the wrong size and emailed customer support to see if it could be updated before shipping. Even though my item was already at the packing station, Donna went above and beyond to stop the fulfillment process, swap out the size, and create a new order for me. And also shipped out on the same day! Outstanding service from Donna and Culture Kings' customer support!

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Service was great & quick. Donna was very helpful. Fully recommend her.
Very quick on a response to a question I had.

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Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.