Donna was amazing. I’m not sure if I’ve ever met a customer representative over email or even on the phone be this responsive. I thought it was a longshot as she definitely exceeded my expectations,... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Donna was amazing. I’m not sure if I’ve ever met a customer representative over email or even on the phone be this responsive. I thought it was a longshot as she definitely exceeded my expectations,... Se mere
Virksomheden har svaret
Donna was very lovely dealing with my issue as she took the effort to replacing my order with the correct size. She noticed it was possible to switch sizes before it was shipped out. I am very gratefu... Se mere
I placed an order online and accidentally bought an item in the incorrect size, so I freaked out and sent an email to try get it changed asap. I’m so grateful that Ailean was fast to reply and resolve... Se mere
Virksomheden har svaret
Gabby is an absolute legend, super quick response to my request, super sweet and efficient. Like they literally took 1 minute to get back to me. Keep doing you Gabby x
Virksomheden har svaret
Culture Kings World Famous for Streetwear, Sneakers, Dad Hats, Adidas Originals, Nike, NBA Apparel, Carre, Goat Crew, Thing Thing and so much more.
PO BOX 260, 4108, Archerfield BC, Australien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 19 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Thanks to gabby for responding quickly and solving my issue
Very helpful

Besvarelse fra Culture Kings
Gabby provided great customer service and was able to resolve my issue right away.

Besvarelse fra Culture Kings
Extremely fast response time! I had accidentally put the wrong shipping address and Gabby solved the problem within 20 minutes of my email! My brother will get his gift on time and I will be back for more Culture Kings gear! Thanks Gabby!

Besvarelse fra Culture Kings
Nice customer service and they responded to my emails as possible they could. Thanks to their staff Marleyah and Donna
for responding.

Besvarelse fra Culture Kings
I love how one of the team members— Madelyn responded quickly to my inquiry!
Very pleased with the good and quick service here!

Besvarelse fra Culture Kings
I had accidentally put in the wrong address for the shipping because for whatever reason my old college address was still saved. After communicating with Gabby back and forth, everything got fixed. Thank you

Besvarelse fra Culture Kings
Donna's customer service was really great.

Besvarelse fra Culture Kings
I placed an order and accidentally entered the wrong delivery address. I submitted an inquiry for this to be updated to the correct delivery address. I was worried this might not be looked into on time but I got a reply right away that it was updated and resolved.
Thank you Gabby!!!

Besvarelse fra Culture Kings
Donna is my goat thank you for cancelling my order on Labor Day. Accidentally used the wrong card and she responded to my ticket within the hour.

Besvarelse fra Culture Kings
I placed an order out of operating hours and sent emails requesting to edit my order. However it meant I had to wait until business hours for a response and luckily enough I recieved an email from Donna first thing in the morning mentioning that she would try her best to get a hold of the warehouse before they started the packing process and she successfully managed to work her magic to amend my order. She deserves some great recognition. Well done Donna. Thank you, and kindly regards, Maryanne

Besvarelse fra Culture Kings
Donna was so helpful. I requested to make changes around size of the jeans that I ordered. She replied very quickly and made the requested changes. More people like her should be appreciated.
Thank you so much. Much love 💓

Besvarelse fra Culture Kings
I ordered the wrong size accidentally and was helped by Donna, who was extremely responsive and able to fix my order. I really appreciated how she went above and beyond to resolve the issue. Thank you Donna!

Besvarelse fra Culture Kings
Gabby made contacting customer service super easy. They dealt with the issue with my shopping address and were polite to deal with. Fast service

Besvarelse fra Culture Kings
Donna was extremely helpful in cancelling an order accidentally placed. She cancelled the order and sent me an sms to advise is was actioned. Appreciated her help and prompt action.

Besvarelse fra Culture Kings
Donna was very helpful I was very impressed with her help with changing my delivery address before my order was shipped

Besvarelse fra Culture Kings
⭐️⭐️⭐️⭐️⭐️
I had such a great experience with Culture Kings customer service today, and I especially want to recognise Donna for her amazing help.
I accidentally ordered the wrong size for one of the jerseys and contacted the team hoping I could change it. Donna was incredibly helpful, friendly and efficient from start to finish. She not only helped me sort out the size change, but also went above and beyond to assist with my new order and made the whole process so easy and stress-free.
It’s honestly refreshing to receive this level of customer service. Donna genuinely cared about getting everything sorted for me, and I really appreciated how supportive and professional she was throughout the whole process.
Thank you so much, Donna! Culture Kings is very lucky to have you on the team. You absolutely deserve the recognition! ❤️

Besvarelse fra Culture Kings
Quick easy and friendly service. Donna made my experience perfect!

Besvarelse fra Culture Kings
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.