Culture Kings Anmeldelser 

they replied quick and professional very kind supporting I want to thank Donna nicest person I’ve talked to in a while very good thabks

Donna had amazing customer service solving my issue within the hour after I submitted it!

Donna was very helpful on the phone and changed my address straight away with haste. Highly recommend her services A+++

Donna is an absolute legend. I accidentally ordered the wrong colour and Donna went out of her way to stop my order and change it. Her communication was amazing and I am very grateful. Thank you.

Well for starters when I placed my order with SHOP it had my old shipping address with SHOP but my billing address was correct ! I was so nervous I tried to call but I was outside of business hours , So I'm like okay I better email & guess what ? I got an email from DONNA saying she was right on it and updated it right away ! Now thats customer service...I only gave four stars because I haven't received my hat yet , but I will double back and give five stars I'm sure ! Thanks Donna you're the best !!!

Donna was able to help me with my request in a timely manner, thanks so much!

Quick and easy customer service . Done in the early hours of the morning . Thank you ! Donna

Donna was great! Quick response. Saved me from my own address mistake

Prompt service with problem resolution with a day !! Great service from Donna
Thanks a bunch 🙏

5 STAR GOOGLE REVIEW for Culture King Melbourne, near the MCG - specifically Dee!!!

I was visited the store over two days, and it was crazy busy with the NFL buzz. There were huge lines, the store was incredibly busy and all of the staff were AMAZING!! The store looked great

BUT there was one particular staff member, I am very sure she was a manager, she was awesome, she was so positive, she spoke very well to her team, she got in and was helping in every single area, crowd control, serving customers, looking for stock for customers, meeting and greeting - she did it all with a smile and such an upbeat attitude, I was truly impressed! The staff took on her every directive with ease and good attitude. It was organised chaos but completely seamless. I asked a staff member her name, I am sure they said Dee, she had an accent and the best smile I have seen in retail in a long time! She is an asset to the Culture King Brand, I hope she is a Manager or a trainer or someone at a high level, she deserves it!

Well done Culture King on a great activation during the NFL festival!! It was amazing!

Donna fixed the issue in a minute, she deserved the EOM

I had an issue with my order, where I had ordered a size medium by mistake instead of a large. I sent a message and Donna was extremely helpful in altering the order and changing it to a large before it was dispatched! I’m incredibly happy with the service and very grateful for Donna’s help!

I put in an order but wanted to cancel so I could add something else to my original purchase. I was worried they would say it’s too late to cancel, but the same day I got 2 emails from them; 1 saying the order was cancelled and one from Marleyah who reached out to confirm the same and let me know that I’d receive a full refund in 2-5 business days. Great and fast customer service, which is appreciated! I’ve already bought the other thing I wanted too. Great job & good first impression on me for sure, I’ll be shopping with them again.

Great online customer service by Marleyah! She responded quickly and was extremely helpful. Thank you for the help, I appreciate it :).

Gabby is very informative and gets me immediate answers to my questions and concerns. super helpful, nice, easy to talk to and just seems like an all around great human being. 10/10

Drisana Was able to sort out my issue very quickly. I didn’t even have to follow up with anything afterwards, the issue was resolved without it being a headache.

The response was handled with expediency. The request was honored

Ordered wrong size hoodie on accident and they helped me out immediately

Needed help with changing a Delivery Address, Gabby was quick and efficient with her response and was able to assist!
Many thanks to Gabby!!

Gabby was very professional and assuring. I thought my package was lost due the fact that the delivery company wasn’t updating my package status and location regularly. After speaking with Gabby she assured me that she will contact the delivery company and update me about my package. Well my package finally arrived yesterday. There is more I would like to get but I’m concerned about the delivery company that represents Culture Kings…The stars are for Gabby…