Country Properties Anmeldelser 

Here is my experience with Country Properties (“CP”) Hatfield:

I and my family arranged a viewing of a property available for rent managed by CP Hatfield. On that day they sent a viewing guide, who looks a good young lad, to guide us through the viewing. Right after viewing every corner of the property, I immediately showed to the young man my interest to rent, asked him to help us liaise with the landlord and told him to give us any update by the end of the day. We asked for his name and contact number, let him input these information directly into my phone to make sure I didn’t get it wrong.

Not unexpectedly, I didn’t get any response from the young man. On the next day, I tried to call him by the phone number he entered to my phone and found that he, intentionally I believe, gave me a wrong number. I then called to their office and directly found him. He told me that he has contacted the landlord and was waiting for the feedback, but that is his last day with CP. I was worried about losing the opportunity to rent the property, so I sent an email to one of the Property Consultant from CP, who I previously received email from, told her about my case and asked her to follow up for me.

Another day passed, I had not received any call, any form of reply nor any feedback from the CP team. I called again, tried to speak to that Property Consultant, but I’m told that she was in a meeting but on their record the status of my case was that they’re yet to hear from the landlord any response.

After a few days of no updates, I called again, tried to speak to the Property Consultant. Then I got the answer that she is in yet another “meeting”, but per their record another tenancy agreement had already been reached for that property. So there is no need for me to follow up again.

I could fully understand if there is another potential tenant who showed interest first, and may be certain processes had already been went through, the agent may not be willing to entertain another bidder so as to reduce the agent’s work load. However, what ridiculed me most is, right at the evening of the day they told me a rent had been agreed for that property, Rightmove App alerted me the property is still on the market with a reduced asking price!

I then asked my wife to make a new enquiry for the property by email using her personal information. Amazingly, this time a Property Manager responded to my wife, not mentioning any tenancy agreement has been reached but arranged with my wife for property viewing as normal. The funniest thing is, the Property Manager told my wife that it will be the same young man, who has supposedly resigned from CP Hatfield, going to guide us for the viewing!

Although we’re really keen to rent that property, but I will not pursuit any further with this totally untrustworthy property agent being in management. The whole team of CP Hatfield seems to be full of lies, with no integrity and no work ethics! To all landlords, think twice if you’re considering to find an agent to manage tenancy for you, I’m not sure if CP Hatfield will act by your benefit at all!

We had a great first viewing with Val. All the follow up was with Sasha and she was very helpful and kept us informed all the way.

Why is it that agents everywhere it seems
Don’t have any class/decorum

A simple call to say properties have gone would go along way

Low level people that don’t know how to deal with the public

This company have lied to me twice
With no response
Is this normal for housing agents?

Some CHARACTER building is needed in theses types of roles

The lack of respect has pushed me to write a review on every encounter I have with these types of agents

Very very poor customer service
Just like most of them

No stars!

Reply - of course to u don’t have my name
Your all so busy nobody cares

Still experiencing a clone mentality in this field
Lack the of care

We purchased our property through Country Properties (Ampthill) and can only say that Sasha and Ken were absolutely fantastic. Our initial viewing was conducted by Ken who was prompt, courteous, professional, helpful and very honest. When discussing the property and through to making an offer, and having the offer accepted, Ken was exceptional.
As with all sales and purchases issues can crop up and the management of these issues and the progression was handled by Sasha. Sasha was an absolute gem and pleasure to work with and is a credit to Country Properties.
We can highly recommend Country Properties (Ampthill).

The whole team were great and kept me updated throughout. Sasha was great at chasing solicitors and developers to make sure everything was co-ordinated and we met our target dates.

We were so impressed with the care and commitment of Sasha at Country Properties as well as our great initial viewing of our property with Ken.
The team really supported us throughout our purchase and we knew we could always contact them with any concerns or questions. Sasha’s positivity and warmth also really eased any worries along the way.
I would 100% recommend Country Properties in Ampthill. Thank you again to a great team!

Fantastic service. Selling the house is the easy part, it’s the sales progression which makes all the difference, this is what makes a good agent in our experience. We had a long period between sale and completion with a couple of solicitor changes along the way, Sasha in particular kept on top of progress all the way, good communication and updates, explaining the process all the time. I’ve learnt a lot about the conveyancing process over these last few months.

The whole team are polite and professional and always return calls or emails, Ken is a real gentleman. Thank you team!

Absolutely amazing!
The whole team were fantastic, they dealt with our sale as quickly as possible and have been so friendly and kind throughout. Sasha especially has been just incredible to us so an enormous thank you to her and to the whole team too!!

This is the 2nd time in under 3 years I have used Country Properties and I would use them again in a heartbeat. Very professional and knowledgeable. Went above and beyond for absolutely everything. Ken, Sasha and the team are fantastic. Would definitely recommend.

Thank you to the whole team at Country Properties Sales and Lettings. You are a fantastic team who have provided us with excellent service both as letting agents and more recently when selling our property. I wouldn’t hesitate to recommend you to anyone who wants to let or sell a property.

Country Properties have been excellent. From valuation stage, viewings, negotiations through to completion, every person at Country Properties has been so personable and helpful. There is so much involved in buying and selling a property and they certainly understand their business and area very well. I really cannot recommend them highly enough.

I HIGHLY recommend Country Properties (Ampthill branch in particular). They have been extremely friendly, thorough and patient with us as we’ve sold our house. They are always helpful when I call and their communication has been up notch.

I want to say a particular big THANK YOU to Sasha who has gone above and beyond and then some. We genuinely would have been lost without her. She has been a key element in helping us get through a difficult move with lots of restrictions and a management company. Thank you so much Sasha and the rest of the team. You are absolute gold. X

I would highly recommend the Ampthill Country Properties team for anyone looking to buy, rent or sell their property. We used alternative estate agents but our sellers used Country Properties and in all honesty, Country Properties were instrumental in helping us navigate the process and kept us updated throughout. Sasha was fantastic, a real asset to the team. I really would like to thank her for going above and beyond to help our chain progress and explained the next steps at each phase. We will be recommending your services to friends and family. Thank you!

Joke of a company. Not trustworthy. Avoid at all costs.

I would highly recommend county properties. We recently sold our house through them and the level of professionalism through this process was fantastic. A special thank you to Sasha who supported us every step of the way going above and beyond.

Country Properties were fantastic in helping to promote and sponsor our School Fundraising Circus Event. The boards looked great! A friendly and professional service - we are very grateful to Jamie and the team at Shefford Branch. Thank you very much!