Claires Anmeldelser 

Mariyum was the best, she made the piercing experience so easy and lovely!

Thank you again❤️

I travelled an hour in the rain with two young children for my youngest to get her ears pierced on a Monday morning. Do you know our appointment was cancelled because although everything else was okay and signed, the vaccine batch number wasn’t recorded in her red book. I did my research and prepared well before coming to this appointment, no where was it mentioned that vaccine batch number validates immunisation. So make this explicit to save people’s time.

Je suis très déçu(e) de mon expérience dans ce magasin pour un piercing au nez.
Le geste n’a pas été fait dans de bonnes conditions :
- (Remplace ou complète selon ton cas : manque d’hygiène, aucun port de gants, utilisation d’un pistolet au lieu d’une aiguille, bijou de mauvaise qualité, pas de conseils de soin, etc.)
Après le piercing, j’ai eu des complications (douleur, gonflement, infection, bosse, etc.) et le personnel n’a pas été à l’écoute lorsque je suis revenu(e) pour en parler.
Je ne recommande pas ce magasin pour les piercings, surtout si vous tenez à une hygiène stricte et à un vrai suivi professionnel.

Le magasin n'es pas du tout commercial en vers les clients on dirait que l'on dérange le personnelle du magasin très deçu je n'irais plus .

Très mauvaise expérience chez Claire's concernant un piercing.
Je suis venu(e) pour un service censé être professionnel, mais le personnel manquait clairement de compétence et de sens du service. Aucun vrai suivi après le piercing, et quand j’ai signalé un problème (douleur, infection ou autre), on m’a à peine écouté(e), sans proposer de solution ou même de conseils utiles.
Le personnel n’est pas du tout commercial, ni bien formé à gérer ce genre de situation. On a l’impression que seul l’argent compte, pas le bien-être du client.
Franchement déçu(e), je déconseille ce magasin pour tout ce qui concerne les piercings.

Très déçu par mon passage dans ce magasin, l’accueil laisse franchement à désirer, aucun sens du service, pas un mot aimable et on sent clairement qu’on dérange plus qu’autre chose. Le personnel n’est pas du tout commercial ni à l’écoute, j’avais un souci légitime mais aucune volonté de trouver une solution ou même de discuter calmement, je ne recommande pas et je n’y remettrai pas les pieds.

I had one of the most upsetting retail experiences I’ve ever encountered at this Claire’s location. I was in the store with my 6-year-old daughter and briefly touched a display frame to check pricing for ear piercings. A woman who claimed to be the assistant manager immediately approached us in an aggressive and condescending tone, telling me off for touching the display and saying she now had to “re-sanitize” it.

When I calmly explained that I didn’t know it wasn’t allowed, she escalated the situation — raising her voice, shouting at me to leave the store, and even threatening to call security. Most shockingly, she told my 6-year-old daughter to “get out”, which made her cry on the spot.

I’ve never been treated so rudely for doing something as harmless as checking a price, and I was shocked by how this staff member handled the situation. There were no signs posted, no explanation — just immediate hostility.

It was an incredibly unprofessional and distressing encounter, and no child should ever be made to feel scared or unwelcome in a store like this. I’ve reached out to Claire’s corporate office and hope they take this seriously.

We went to Claire’s in Wakefield trinity to get my son Christopher's ear pierced. The staff there were really friendly and helpful. Nicola was the lady who did the piercing. She talked us through everything, she was really reassuring to Christopher who was feeling a little nervous. After the piercing was done she explained how to clean and look after his ear. We would recommend Claire’s and the staff that work where to other friends and family. They were very professional and cleaned everything before and after our piercing

Super magasin super gentil à l'écoute et bienveillant avec les enfants mes prix sont un peu cher mais c'est de la bonne qualité.

Merry Hill, Dudley.

Made a piercing appointment for my six year old daughter this afternoon well in advance, turned up with plenty of time to spare to discuss the jewellery she would like. Had filled the forms in online etc.

Queue out the door for piercings, rest of the shop was vacant. Young man was very rude and would have preferred to be anywhere but in a customer focused role; found his attitude and general demeanour to be very passive aggressive.

Tried to ask about the different types of earrings for my daughter as she had a piercing last year that required medical attention and would have liked some better understanding and assistance. Met with huffing and puffing, just zero manners or bother in him at all. I understand it was busy but it was totally disorganised with the shop floor staff-maybe we caught them at a bad moment who knows. Younger lady did try to assist at least but seemed nervous.

Two piercing staff seemed much more confident in their delivery of service so Thankyou. It’s the only reason this review is getting any stars at all. My daughter is happy with her pierced ears and hopefully this time will be the last time they need doing.

Shop looked pretty tidy and organised so there’s a plus.

I went there hoping to get a nose piercing a few hours ago. The piercing and my age had already been registered and booked, when I showed up they said I was underage. Why couldn't they say that I was underage on the booking, that would save me going their and having to be disappointed

Absolutely loved getting my seconds and cartilage piercing done in Inverness store the manager was amazing really knowledgeable listened about best placements etc definitely knew her stuff. Was made to feel welcome and gave me best advice for whats best for sensitive ears. She also helped ease my anxiety. I just want to say thankyou so much I love them.

I got my piercing at Coventry broadgate and the reception was top notch and the service was a 10/10... I would definitely recommend to my friends

Commande réalisée sur internet lors de laquelle l'adresse sélectionnée n'est pas celle retenue.
Impossible de joindre qui que ce soit, formulaire de contact sans réponse.
Réponse aux mails 8 jours plus tard nous stipulant que la commande vient de partir et qu'ils ne peuvent rien faire. Il nous est indiqué que nous devrons nous débrouiller pour la récupérer.
Rarement vu aussi incompétent.

Ordered 6 costumes for a party. First one opened was faulty and have been in touch with customer services about this for over a week. Slow responses, not answering my questions and all I wanted was to know which courier they wished the return to be made through for a refund. It’s very simple yet their team seems intent on making the process almost impossible.

My daughter had her ears pierced today at clair’s Cardiff st David’s, done by Ali, and wow what an amazing young ladie, she was so lovely and made my daughter so relaxed and talked us through the form. We came out both saying together aww how lush was she… hope she has some kind of bonus from good reviews. Xxx

Merryhill claires girl with curly hair i think she was the assistant manager she was so polite and helpful I came in not haveing intention to buy but I indeed brought due to her consistency and making sure I'm ok will be back again

Me and my friend got kicked out for loitering, we were in there for 10 mins looking at hello kitty blind bags, staff were rude aswell from the start, not impressed

JAMÁS ME REEMBOLSARON, se les perdió el pedido, me avisaron que tenían que reembolsar, llevo cuatro meses esperando. Qué fatalidad.

Good polite staff
Good selection
Proper Yorkshire man sandwich 👍
Well good portions
Reasonable prices
Am going to be a regular 🙏🏻