Clair de Lune Anmeldelser 

Excellent customer service had an issue with courier saying they delivered it with proof of photo which was not correct. Contacted customer service and replacement sent out. Robyn responded quickly to emails sent with updates. Bought lovely Moses basket bundle at a great price for my granddaughter. Highly recommend Clair de lune.

Great customer service. I had a problem when ordering and this was quickly resolved by Robyn. Would highly recommend this company

Very fast email response and dealt with my issue quickly.

I purchased a Moses basket, stand and some sheets from here a month or so ago. Communication re the order and delivery was great and the item arrived. Myself and my partner went to build the moses basket stand yesterday however noticed that there was a piece missing in the wooden stand and we couldn’t screw a part in.

I contacted customer services via email yesterday midday and before 9 this morning, the lovely Rebecca had wrote back to me to apologise for the fault and to let us know she’s ordered another stand for us and that I’ll shortly receive comms with the delivery info.

Fantastic customer service! We cannot wait to build the stand and have the Moses basket ready for our little baby that’s due this month! Thanks again Rebecca and team

Very good customer service. I had an issue with one of the items purchased and it was quickly replaced and received within a couple of days.

We ordered some goods online for our first grandchild and when the goods arrived unfortunately there was an item missing, I e-mailed customer service who responded very quickly and resolved the issue with no hesitation, the lady was very helpful and understanding which was a breath of fresh air will definitely be using again

Issue with delaye delivery resolved quickly thanks to Rebecca Carr at customer services

I needed to replace the mattress for my folding crib which are now discontinued 😞 after phoning around all morning and going into mid afternoon with no success on locating one I call Clair de lune direct OMG Jessy was absolutely amazing she went above and beyond to help me and I was so so grateful for her help .. I would highly recommend this company to anyone and if you happen to get Jessy you will be guaranteed to get your issues/problems sorted , just want to say a massive thank you for all your help today Jessy 🥰

Beautiful product and impeccable customer service throughout. Rapid and communicative over email with all my questions. The cot and other products are even better than they looked on the site.

Fantastic product and awesome communication with customer service, especially Rebecca.

I recently bought a lovely moses basket but when the time came to assemble it some a packet of screws was missing
Upon contacting the company I received a quick response and was immediately sent the missing pieces
I would definitely use them again and their customer care was fantastic.

Excellent customer service, highly recommend

Very quick and helpful customer service

There was a slight issue with our order, but the customer service team was excellent; very prompt responses and offered a resolution very quickly.
Great product, and great customer service to back it up.

I've always received lovely products from them. From the cosy star fleece blankets, which were incredibly useful when my daughter was little and in her carrier, to the 3-in-1 climbing set I've recently bought now she's older, everything has been excellent quality.

On a rare occasion I've had an issue, their customer service has been fantastic, friendly, helpful, and always quick to respond. I wouldn't hesitate to recommend them.

Really speedy replies and solved my issue.

Ordered a Moses basket and stand. When assembled the basket was a bit too big for the mattress which was a shame. Called customer services - friendly person in the UK picked up on the first ring!!! After a quick chat and emailing a picture. They sent another basket that arrived quickly and was a perfect fit.
Disappointing initially but then 5 star customer service.

Robyn from the customer service team was an absolute credit to the company, I managed to lose the screws to my 6 in 1 high chair. So I contacted the company to see if they’ll tell me what type they are, so I could purchase them. The company offered to send them out, for free. Never been so blow away with the level of customer support.

Great customer service