It’s a pretty good website. I was surprised at how quickly I received my report, as I thought I’d have to wait a couple of days, but it was ready there and then and available to download straight away... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Really thorough. Everything set out so you can read I properly, comprehensive, understandable and accurate. I didn’t have to sit there and wonder what it meant, it was all written in language I unders... Se mere
Virksomheden har svaret
Brilliant experience using check my file. There was some information that was wrong on my credit report and they have helped me every step of the way and it’s now been removed. I spoke to a few differ... Se mere
Virksomheden har svaret
Check my file are fantastic at checking my credit score and making sure I’m aware of my finances. During my mortgage application this was vital in knowing what was being considered. Thank you so much... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Kreditvurderingsbureau
- også i
- Alternativ finansieringstjeneste
- Kreditoplysningsbureau
- Prissammenligningsside
Skrevet af virksomheden
The most detailed credit report you can get.
Kontaktoplysninger
20-21 Lemon Street, TR1 2LS, Truro, Storbritannien
- help@checkmyfile.com
- www.checkmyfile.com
4,6
Fremragende
7 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Honest review
I’ll be honest, my experience with check my file has been outstanding, they have acted quickly, precisely and got what needed to be done done,
Without any problems or issues,
I would recommend them anytime no problem.
Lewis
11. august 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi Lewis,
Thank you so much for your kind words and for taking the time to share your experience with us.
We’re really pleased to hear that you’ve found our service outstanding and that everything went smoothly.
Providing a quick, accurate and hassle-free service is exactly what we strive for, so it's great to know we've been able to deliver that for you
If you ever need any help in the future, just let us know – we’re always here to support you!
Many thanks,
Amy
Checkmyfile
Excellent prompt service for a big…
Excellent prompt service for a big problem which was resolved so I am very happy with the level of service
11. august 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi Tima,
Thank you so much for your kind words and for taking the time to share your experience as a Checkmyfile customer.
We’re really pleased to hear that your issue was resolved quickly and that you’re happy with the service you received.
We know how worrying it can be to see something on your report that doesn't look right, so our team will always do its best to support you throughout the process of correcting any errors - and it's great to hear we've followed through on that!
If you ever need any help in the future, don't hesitate to reach back out to us. We'll be happy to hear from you!
Many thanks,
Amy
Checkmyfile
Credit score
Really good to be able to see all agencies in one place. Easy to set up and easy to understand
4. august 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi Tracy,
Thank you so much for your lovely review and 5 stars!
We're delighted to hear that you found Checkmyfile easy to sign up for and that your report was both comprehensive and easy to understand. It's great to know you’re finding the service helpful.
If you ever have any questions or need support, don't hesitate to reach out to us or check out the resources in our Help Centre.
Many thanks,
Amy
Checkmyfile
Really useful and easy to access!
10. august 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi Neil,
Thank you so much for leaving us a great review!
We're really glad to hear you find our service useful and easy to access. We appreciate your support, and thank you for choosing Checkmyfile.
If you ever have any questions or need help with your report, don't hesitate to reach out to us!
All the best,
Amy
Checkmyfile
Checkmyfile is very detailed
Checkmyfile is very detailed. I found it easy to sign up and get my report. The report was very detailed and easy to follow. Get your checkmyfile report!
10. august 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi Jennifer,
Thank you so much for your fantastic feedback!
We’re really glad to hear you found it easy to sign up and that your report was detailed and straightforward to navigate.
Our goal is to make understanding your credit information as simple and transparent as possible, so it's great to know we've achieved that for you. Thanks again for your recommendation!
If you have any questions or need help with anything, just let us know.
Kind Regards,
Amy
Checkmyfile
Best ever customer service team
Best ever customer service team. All corrected according to my instructions.
Thank You Guys a lot.
7. august 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi,
Thanks so much for your kind words and for letting us know that our team was able to support you!
We know how stressful it can be when there's something standing between you and your financial goals, whether that's errors on your credit report or trouble with your account. Our friendly Customer Care team will always be here to help get things sorted out.
We really appreciate your feedback, and thank you for choosing Checkmyfile!
All the best,
Amy
Checkmyfile
Besvarelse fra Checkmyfile
Hi,
Thank you so much for this lovely review!
It's great to hear that you're pleased with how efficient our service is, and that you've had a positive experience with our Customer Care team.
We really appreciate your feedback and are glad to hear you’ve had a positive experience with us!
Feel free to reach out if you have any questions or need support from the team.
Many thanks,
Amy
Checkmyfile
Lack of transparency in subscription reminders
**Updated** - after complaining, they have given me a full refund. I have updated my stars accordingly. signed up for Checkmyfile’s seven-day free trial, which then converted to a £14.99 monthly subscription. Although the price was shown when I registered, I received no reminder email before the trial ended and the payment was taken. I find this particularly disappointing from an FCA-regulated company, from which I would expect high standards of transparency and fair customer treatment.
I contacted customer service promptly and requested a full refund. They said that no refund was due because the service had been provided as described, but offered a £5 partial refund as a gesture of goodwill. This still leaves me paying £9.99 for a subscription I did not actively intend to continue.
For a financial information service, I expected clearer communication before such a short trial automatically became a paid subscription. A simple trial-ending reminder would have prevented the issue altogether.
I have asked them to reconsider the remaining £9.99 and will update this review fairly if the matter is resolved.
6. august 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi Natalie,
Thank you for leaving this feedback. We're really sorry to hear that you weren't expecting your subscription payment to be debited.
We always want to make sure our customers are informed and in control of their subscription. In addition to confirming the price of our subscription at sign-up, we also confirm the length of the free trial and include the date it will end in our Welcome email.
We also inform customers that they can cancel at any time during their free trial. Doing so does not prevent them from using their remaining trial days.
These measures are taken to ensure that all customers signing up are aware of the subscription and when it's due to start, and that anyone only wanting to use our free trial knows to cancel their subscription in good time.
That being said, we know that sometimes renewal dates can be missed, and the feedback about sending reminders is really helpful and something we can take on board. We want to do our best to keep our service accessible and easy to manage, including making it easy to track our subscription.
It's great to hear that you've already reached back out to our team. I can see that we've been in touch, and the matter appears to be resolved. Feel free to get in touch again if you have any questions or concerns - we'd be happy to help.
Kind regards,
Amy
Checkmyfile
A great tool and fab service
A great tool generally, has really helped me rebuild my file and offer full transparency for brokers and lenders.
When ive asked for information and have raised disputes, the team have been straight on it and kept me updated throughout. Efficient and communicative.....highly recommend. 👍
5. august 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi Sion,
Thank you so much for this glowing review and for recommending us!
We’re really glad to hear that Checkmyfile has helped you rebuild your credit health, and that you’ve found our team efficient and supportive when resolving your queries and raising disputes.
We know how stressful the dispute process can be, especially when you're left waiting for answers, so our team will always do their best to keep you in the loop throughout.
If you ever need any more help or have questions in the future, just let us know. We’re always here to support you!
Best wishes,
Amy
Checkmyfile
Fab service! 5 stars
The guys are Checkmyfile are fantastic! I was reviewing my credit report and noticed a missed payment had been recorded by my old broadband provider last October. I closed my account with them in October and when I logged onto my old online account it showed my balance was nil. I was able to download my last statement they issued to me which showed a nil balance and the date I'd made the final payment. I also took screenshots of my bank statement that confirmed the final payment had been made well before the statement was generated/issued to me.
I raised a dispute with Checkmyfile and received several emails seeking clarification on the issue. I was able to email them the evidence i'd collected and they assured me they would do te head lifting. I was updated every time they took action and within 3 or 4 days i had seperate emails advising the broadband provider had confirmed the payment had been made and that my report would be corrected. I then received emails confirming that each of the 3 credit reference agencies will update my report within 28 days.
If I had tried to do this on my own it would have been very difficult. With Checkmyfile I only had to explain it once and they took over and sorted everything.
I'd highly recommend them for resolving issues on your credit report. And even for checking your report as the info they hold and the way they present it is so clear/easy to understand and also makes it easy to identify any issues.
4. august 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi,
Thank you so much for sharing your fantastic feedback and for taking the time to leave us a 5-star review!
We know how worrying it is when you spot an incorrect payment marker on your report, and the prospect of disputing information with multiple agencies can be very daunting. We're really proud of our Customer Care team and the dispute service they provide.
Because your report with Checkmyfile returns data from all three of the UK's credit agencies, not only do you have the chance to spot errors reported to any agency, but you can have the peace of mind of knowing that your one dispute covers all three reports.
It's so great to hear that our team was able to secure a successful dispute outcome for you. If you ever need our advice or support going forward, don't hesitate to reach out to us - we'll be happy to help!
Kind regards,
Amy
Checkmyfile
They advertise 7 day free trial
They advertise 7 day free trial. I used the service for one day then cancelled subscription but they have still charged me £14.99.
False advertising! Scam!
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi
Thank you for taking the time to leave us feedback, although we're sorry to hear about your experience.
We only provide 1 free trial per customer, so if this has been previously used, any future use of Checkmyfile will require a payment to be made.
Our team would like to look into this for you. We've reached out to you via Trustpilot and requested some additional details so that we can look into this for you. Once we receive this information, we'll be happy to look into this further.
Alternatively, if you could please contact us at help@checkmyfile.com, we can locate your account.
We look forward to hearing from you and resolving this as quickly as possible.
All the best,
Kirstie
Checkmyfile
Great service and very prompt and…
Great service and very prompt and helpful replies
Outstanding
31. juli 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi Keri,
Thank you so much for your kind words and for taking the time to leave us a review!
We’re really glad to hear you’ve found our service prompt and helpful. We know how frustrating it is when you're left waiting for answers, so our friendly Customer Care team will always do their best to provide a concise, useful response in good time.
If there’s anything else you need or any questions you have, feel free to reach back out to us or check out the great resources in our online Help Centre!
Many thanks,
Amy
Checkmyfile
Creditmyfile
I like to check my credit file every week or so on different platforms and I can across check my file. I couldn’t believe how amazing the customer service was. I had something that was not right on my file and within I’d say a week they managed to sort the issue out. Easy to use.
31. juli 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi Sadia,
Thank you so much for your lovely feedback and for sharing your experience with us!
We’re really pleased to hear that you found our service helpful and easy to use, and that our Customer Care team could help to sort out any issues on your credit report so quickly.
If you ever need any more help or have any questions about your credit report, just let us know. We'll always be happy to hear from you!
Kind Regards,
Amy
Checkmyfile
Excellent Service
Excellent Service, wasnt expecting such a quick turn around. Highly recommended, thanks to Bex C
30. juli 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi Munhib,
Thank you so much for your great feedback, and thanks especially for giving a shout-out to Bex!
It's great to hear she was able to assist you with your query in such good time, we know how frustrating it is when you're left waiting for answers.
If you ever need any help in the future, just let us know - we're here to help!
Kind Regards,
Amy
Checkmyfile
When sending queries the team…
When sending queries the team responded quickly and professionally and very happy with this service
30. juli 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi Andrew,
Thank you so much for your kind words and for taking the time to leave us a review!
We’re really pleased to hear you’re happy with the service you’ve received from our Customer Care team. We know how much each interaction with us can make or break your experience as a Checkmyfile customer, and we're really proud of the level of support our team provides.
If you ever need any help or have more questions, just let us know. We'll be happy to hear from you!
Kind Regards,
Amy
Checkmyfile
Great service!
Kept me updated throughout the process and made it all really easy.
24. juli 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi Charles,
Thank you so much for your kind words and for taking the time to share your experience!
We’re really glad to hear you found the service easy to use and that our Customer Care team kept you in the loop as they resolved your queries.
If you ever need any help or have questions in the future, just reach back out - we're here to help!
Kind Regards,
Amy
Checkmyfile
Brilliant service and communication
Brilliant, fast, efficient service.
Excellent and thorough communication throughout.
Helpful staff and service for difficult and unexpected situations.
9. juli 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi Julie,
Thank you so much for your kind words and for taking the time to share your experience with us. We’re really pleased to hear that our Customer Care team left such a great impression on you!
We know just how stressful it can be when you see something unexpected on your credit report, and receiving clear communication and sound advice is critical for getting things straightened out.
If you ever need our help or have any questions, feel free to reach out to us again. We're here to support you!
Many thanks,
Amy
Checkmyfile
Thank you really appreciated the help
Thank you really appreciated the help
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi Ali,
Thanks so much for your kind words, and for giving us 5 stars!
We're really glad our team was able to help you. If you ever need any more support or advice from our team, don't hesitate to reach out to us!
All the best,
Amy
Checkmyfile
Excellent Customer Service
Excellent Customer Service, really good, kind caring staff. Thank you for your help
24. juli 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi Maxine,
Thank you for your kind words about our service!
It's lovely to hear that you've had such a positive experience with our Customer Care team. We know how much your interactions with us can shape your overall experience of our service, so it's really great to hear that you've felt so supported.
Thank you so much for taking the time to share your experience with us. It really means a lot to us as a team.
If you ever need more support or advice from us, please get back in touch - we'll be happy to hear from you!
Best wishes,
Amy
Checkmyfile
An excellent experience with…Checkmyfile
An excellent experience with Checkmyfile. Deal with everything quickly, keep me updated along the way. Professional , polite and friendly. I have quite a few problems with my report which they are dealing with for me. Overall excellent and would recommend
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi Debbie,
Thank you so much for leaving us this lovely review!
We’re really pleased to hear that you’ve found our Customer Care team professional, friendly, and helpful while we worked through the issues on your report with you.
We understand how concerning it can be when something on your credit report doesn't look right, and we want to make sure that you feel supported throughout the process of putting things right.
If there’s anything else you need or any other questions come up, just let us know – we’re always here to help!
Kind Regards,
Amy
Checkmyfile
Dette er Trustpilot
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.