Brilliant experience using check my file. There was some information that was wrong on my credit report and they have helped me every step of the way and it’s now been removed. I spoke to a few differ... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Check my file are fantastic at checking my credit score and making sure I’m aware of my finances. During my mortgage application this was vital in knowing what was being considered. Thank you so much... Se mere
Virksomheden har svaret
Easy sign up , easy to navigate website / app I found what I needed quickly , easy to down load report . I was recommended by my son who was recommended by his Mortgage advisor over all very happy
Virksomheden har svaret
Gives you information your bank and Solicitors don't! My ex- and I had a joint account and a house/mortgage together until 2022. Though we closed the joint account and the house was then remortga... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Kreditvurderingsbureau
- også i
- Alternativ finansieringstjeneste
- Kreditoplysningsbureau
- Prissammenligningsside
Skrevet af virksomheden
The most detailed credit report you can get.
Kontaktoplysninger
20-21 Lemon Street, TR1 2LS, Truro, Storbritannien
- help@checkmyfile.com
- www.checkmyfile.com
4,6
Fremragende
7 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Title
Title: Excellent support from Checkmyfile
I’ve had a very positive experience with Checkmyfile. Their customer care team have been responsive, helpful and professional in dealing with several issues on my credit report.
They have taken the time to investigate discrepancies involving my credit accounts and Electoral Roll history, and have clearly explained the evidence required and the next steps with the credit reference agencies.
Some corrections are still being worked through, and I hope they will be resolved successfully. So far, I really appreciate the support and assistance I’ve received from the team.
7. oktober 2026
Uopfordret anmeldelse
Quick and easy to use
Quick and easy to use. Straightforward to understand.
7. oktober 2026
Uopfordret anmeldelse
Brilliant service so far, very efficient.
While I'm still in the process of rectifying inconstencies in my credit report, the responses and actions taken by Checkmyfile have been exemplary. I had 8 financial associations listed in my report which I disputed, they have already satisfactorily dealt with 7 in one week.
30. september 2026
Uopfordret anmeldelse
It is a great site to check your credit…
It is a great site to check your credit score easy to use very informative
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi Talat,
Thank you for your kind words about Checkmyfile! We’re really pleased to hear that you find our service easy to use and that we provided the information you needed.
We really appreciate your support and thank you for choosing us!
Kind Regards,
Amy
Checkmyfile
It was very reassuring to be able to…
It was very reassuring to be able to check on my accounts when I feared I had been scammed and my identity stolen.
6. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi Lynne,
Thank you for taking the time to share your experience.
We're so sorry to hear about your identity theft scare, but it's wonderful to know that we were able to help put your mind at ease!
If ever you need help or support from the team, please don't hesitate to reach out. We also have some excellent resources in our Help Centre to guide people through the steps they can take to protect themselves in the aftermath of identity fraud.
Thanks again for leaving us a lovely review!
Best wishes,
Amy
Checkmyfile
easy to use
The platform is clear and easy to use. Also good easy subscription to start and crucially easy to cancel. More businesses should be like this .
6. august 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi there,
Thank you for leaving us this lovely review!
We’re so pleased to hear that you found Checkmyfile clear and easy to use, and appreciated our straightforward subscription process.
We believe managing your credit information should be simple, transparent, and hassle-free, so it's wonderful to know we've delivered on that promise.
Thank you for your support, and we really appreciate your recommendation!
Kind Regards,
Amy
Checkmyfile
Check my file are fantastic
Check my file are fantastic at checking my credit score and making sure I’m aware of my finances. During my mortgage application this was vital in knowing what was being considered. Thank you so much
6. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi Kayleigh,
Thank you so much for this great review!
We’re so pleased to hear that Checkmyfile helped you stay informed about your finances, and we're delighted to have played an important role in your mortgage application journey.
Helping our customers stay informed about their credit profile and financial health is exactly what we strive for.
We really appreciate your support and wish you all the best in your new home!
All the best,
Amy
Checkmyfile
Easy to use and very detailed report
Easy to use and very detailed report. Highly recommend.
30. september 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi Neeraj,
Thank you for your fantastic feedback!
We’re delighted to hear that you found your report easy to use and detailed. This is exactly the customer experience we strive to create!
We really appreciate your recommendation and taking the time to leave a lovely review!
Many thanks,
Amy
Checkmyfile
Excellent App
An excellent App, great service and very user friendly
5. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi Nomr,
Thank you for your excellent feedback and for leaving us 5 stars!
We’re delighted to hear that you’re enjoying the service and you've found our report user-friendly.
Thanks for choosing Checkmyfile and sharing your thoughts.
Kind Regards,
Amy
Checkmyfile
Like others on here
Like others on here, i tried to cancel my subscription to be met with please try another time. Subscription went through and im £14.99 poorer for a service i am not going to use.
On speaking to the company directly, they of course said i didn't try to cancel it.
WRONG.....I DID.
Rip off companies like this should be restricted from trading.
Dont say you weren't warned........
27. september 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi Scott,
Thanks for taking the time to share your experience. I'm sorry to hear that you had trouble cancelling your subscription with us and that you're unhappy with the response you've received from our team.
We'll always send a cancellation code to confirm when a subscription has been cancelled, and advise anyone who does not receive a code or experiences a technical issue during cancellation to contact us right away.
Our team is always happy to cancel your subscription via email, phone call, or online message if you encounter an error when cancelling.
That being said, we always want to look into issues with our service, especially those that impact subscription management. We also strive to respond to all refund requests fairly and on a case-by-case basis.
With these in mind, we'd really appreciate the opportunity to review your refund request and ensure the issue you've described is thoroughly investigated. We've reached out to you via Trustpilot to gather a few details.
We hope you'll be back in touch, and thank you again for bringing this to our attention.
Kind regards,
Amy
Checkmyfile
I found it useful to see such a…
I found it useful to see such a detailed credit report and it was free for 7 days too.
3. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi Remo,
Thank you for leaving us a great review and 5 stars!
We’re really pleased to hear that you found the detailed credit report useful and appreciated our free trial offer.
Your Checkmyfile account will be here and ready to reactivate if ever you need us again. We'll be happy to welcome you back!
Kind Regards,
Amy
Checkmyfile
Detailed and reliable
3. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi Ben-Li,
Thank you for your kind feedback!
We’re really pleased to hear that you found your Checkmyfile report detailed and reliable.
We always want our customers to make fully informed financial decisions, which means showing you your credit history from all three UK credit agencies to give you the full picture.
Feel free to check out the great resources in our online Help Centre if you'd like to learn more, or just reach out to the team!
Best wishes,
Amy
Checkmyfile
Brilliant experience using check my…
Brilliant experience using check my file. There was some information that was wrong on my credit report and they have helped me every step of the way and it’s now been removed. I spoke to a few different members of staff and each one must’ve done the full research as to what was happening before replying so it was smooth and seamless. They reply quickly and clearly and have helped me so much.
22. september 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi Rebecca,
Thank you for sharing such a brilliant review!
We’re so pleased we could help have the incorrect information removed from your credit report, and it’s great to hear that our team supported you clearly and promptly throughout.
We know how worrying it can be to see something on your report you weren't expecting, so it's really important to us that the team can provide the advice and support you need in a timely fashion.
We really appreciate your kind words and hope you continue to have a great experience using our service.
All the best,
Amy
Checkmyfile
The best credit scoring app on the…
The best credit scoring app on the market, precise, transparent and gives you up to date knowledge of your score and credit history, you can't go wrong with this app.
2. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi Kenneth,
Thank you for your fantastic feedback about Checkmyfile!
We're thrilled that you're enjoying our service and finding the credit score updates and credit history insights useful.
Providing up-to-date insights and helping our users make informed financial decisions is exactly what we strive for.
Your kind words mean a lot to the team, and we're grateful to have you with us.
Kind Regards,
Amy
Checkmyfile
Really good service
Really good service , fast with report and very detailed and easy to read / understand 👍
30. september 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi there,
Thanks so much for sharing your experience.
It’s great to hear that you found your report detailed and easy to understand. We aim to provide a seamless customer experience, which means a report that generates fast and tells you everything you want to know.
We're so happy you had a positive experience using Checkmyfile, and thank you for taking the time to show your support - it really means a lot to us!
Many thanks,
Amy
Checkmyfile
Excellent service
Excellent service, evrything I needed to know I’m simple terms and very easy to use, recommend to all👍
1. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi Syed,
Thank you for this lovely feedback about Checkmyfile.
We’re really pleased to hear that you found the information clear, simple and easy to use, and we appreciate you recommending us.
We're here and happy to help you if you need any advice or support, so don't hesitate to reach out anytime you need us!
Kind Regards,
Amy
Checkmyfile
Avoid checkmyfile if asked to provide a credit report by a mortgage advisor
Similar to a majority of the other one star reviews I have just discovered, I was told to provide a credit report to my mortgage adviser from Checkmyfile. I was never aware I had signed up for a paid subscription service. Aside from the fact that the mortgage adviser should have been transparent in pointing this out (making me question whether they also get royalties from Checkmyfile for getting people "on the hook"?) I think this is a poor reflection of Checkmyfile who have refused to refund me 14.99 on the day it was taken and instead have offered 5 as a "gesture of goodwill". There is no goodwill in scamming people out of money - particularly at a time in their life when money is really tight when applying for their first mortgage.
I also questioned why their had been no reminder email about an upcoming subscription payment - the only communication was a welcome email to the credit report which - on the day of having to provide a large quantity of different documents to a mortgage adviser - is easy to overlook the inconspicuous subscription details much further down in the email.
I'm glad new regulations are coming in to combat companies operating dishonestly like this. A subscription service needs to be a consensual agreement with adequate warning and opportunity for the customer to cancel by realising they are even in a paid service rather than gaining customers until false pretences, which is why I am still requesting a full refund.
2. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi,
Thank you for taking the time to share your feedback. We're sorry to hear that you feel disappointed by your experience.
We aim to be transparent about our service and subscription terms throughout the registration process, including details of any trial period and the ongoing subscription cost before an account is created. We also provide this information within the welcome email sent when an account is opened.
So that we can locate your account and look into this further, we've reached out to you on Trustpilot to request additional information. Alternatively, if you could please get back in touch with our team, we'll be happy to look into this further.
We genuinely value all feedback, as it helps us understand where customers feel improvements can be made, and we're sorry that your experience has left you feeling this way.
Kind regards,
Kirstie
Checkmyfile
Easy sign up
Easy sign up , easy to navigate website / app I found what I needed quickly , easy to down load report . I was recommended by my son who was recommended by his Mortgage advisor over all very happy
2. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi Ceri,
Thank you for your kind feedback. We're pleased to hear that everything from signing up to downloading your report was quick and straightforward.
We're also thrilled that you found us through recommendations from both your son and his Mortgage Advisor. There's no greater compliment than being recommended, and we're grateful you've chosen to use our service.
If you ever need to check your credit report again or have any questions in the future, please don't hesitate to come back and see us. We'd be delighted to help!
All the best,
Kirstie
Checkmyfile
Peace of mind
I was concerned I’d been a victim of identity theft . I was initially advised to check all three credit agencies but the was told that by going onto checkmyfile I could do all three at once.
It worked perfectly and put my mind at ease
26. september 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi Stephanie,
Thank you for sharing your experience. We're delighted to hear that Checkmyfile helped put your mind at ease during what must have been a very worrying time.
We truly understand how stressful and frustrating it can be to suspect that you may have been a victim of identity theft, so we're pleased that our service was able to provide the reassurance you needed.
One of the key benefits of Checkmyfile is that we bring together the information returned by all three major credit reference agencies into one easy-to-read report. This makes it simpler to check for anything you don't recognise all in one report, and gives you access to our Dispute Resolution Service should anything need investigating.
We're so pleased we could help provide clarity and peace of mind. We'd love to welcome you back in the future.
Lauren
Checkmyfile
Great !
Great ! Quick and easy ! PDA and then mailed it or print it ! No cost ! I have to wait a week for a phone call to look in to commercial loan ! Shame !
1. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Checkmyfile
Hi Christine,
Thank you for your great review! We're delighted to hear you found Checkmyfile quick, easy and convenient to use.
It's great to know that being able to view your report online and then print or download it when needed made the process even more straightforward. We work hard to make understanding your credit information as simple and accessible as possible.
Thank you again for your feedback and for choosing Checkmyfile. We're so pleased you've had a positive experience with the service!
Lauren
Checkmyfile
Dette er Trustpilot
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