Cash Converters (UK) Ltd. Anmeldelser 

6.624
•
TrustScore 3.5 ud af 5

3,6

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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Well what a fabulous experience buying from this branch . Online purchase. quick response to my email query, I then purchased online . I received my tracking details super fast within a few hours . My... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

They are ok when you compaire them to what other "competitor" pawn shops sell simlar items for cash con is cheaper. but im going to hold off a couple of stars because when you order somthing from thei... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

A big thank you to Tanu for being so kind, friendly and helpful with my loan. I visited early in the morning after waiting outside in the cold, and she even offered me a cup of tea or coffee, which... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Perfect 👌 nice happy staff willing to help u offer good prices. & they don't take people's misfortune & always take ur serial number of my items. Way better then cashgenorator they r thieving people... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Genbrugsforretning
  2. også i
  3. Elektronikbutik
  4. Guldsmed
  5. Mobiltelefonbutik
  6. Smykkeforretning
  7. Urforretning

Skrevet af virksomheden

The world’s largest retailer of second-hand goods, Buybacks and pawnbroking. We sell a wide range of quality second-hand goods, including laptops, jewellery, and power tools – all of which come with a 12-month warranty*. We help with getting extra cash and buying unwanted or unused items of value to sell or pawn in exchange for cash on the spot. *See website for Terms and Conditions.


Kontaktoplysninger

3,6

Middel

TrustScore 3.5 ud af 5

7 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 90 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,6

Alle anmeldelser

(6.624)

400 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Best Bunch By A Mile

I go to Cash Coverters on the corner of Erdington High Sreet.
It is more than a second hand shop!
ALL The staff are the very best of people you would want to work with.
Always happy to help, nothing is a trouble, if they can help you they will.
Polite, lovely manners. A warm greeting with a smile.
Lovely clean shop. Top Quality items at really great prices.
I have bought and sold items here, never been a problem with anything i have bought.
It is really nice to be served by people who take the time to help.
Erdington is maybe not as nice a place to shop like it was 30 years ago.
But i would not swap this store for another.
When i shop here i shop with confidence knowing i am safe.
Hard working bunch of Guys and Girls.
Thank you for brightening my day when i shop.

20. oktober 2026
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Besvarelse fra Cash Converters (UK) Ltd.

Hi Michelle Thnak you for your review ,we are pleased to hear you enjoy shopping at Cash Converters Erdington, we will pass this on Kind Regards CCUK Support Centre

Bedømt til 5 ud af 5 stjerner

Well what a fabulous experience buying…

Well what a fabulous experience buying from this branch . Online purchase. quick response to my email query, I then purchased online . I received my tracking details super fast within a few hours . My item arrived then next day, item wrapped to an inch of its life , safe to say it arrived in great condition. Many thanks Stratford the grove London

17. oktober 2026
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Besvarelse fra Cash Converters (UK) Ltd.

Hi Christine Thank you for your review, much appreciated we hope to see you shopping with Cash Converters again soon. Kind Regards CCUK Support Centre

Bedømt til 1 ud af 5 stjerner

I would not reccomend buying any form…

I would not reccomend buying any form of computer from them. The Gloucester shop sold me a laptop, looked in really good condition. Got it home fired it up, ouch. Virus riddled piece of junk, took it back and they refused to give me a refund or exchange it for another machine. Absolute rip off.

9. oktober 2026
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Besvarelse fra Cash Converters (UK) Ltd.

Good morning Nigel Thank you for your review we are sorry to hear you have cause to complain, please email customerservices.uk@cashconverters .com where we will investigate Kind Regatrds CCUK Support Centre edit ***Hi Nigel,

Thank you for your response. I’m sorry to hear about your experience and understand your concerns regarding the laptop you purchased from us.

We take the condition and quality of our refurbished laptops seriously, and we would welcome the opportunity to investigate the issues you have described further.

If you could provide any written evidence or a report from the repair shop that examined the laptop, confirming the virus infection and the issues identified, we would be happy to look into the matter and review what happened.

Unfortunately, as the laptop has since been disposed of, we are unable to examine it ourselves to establish the cause of the reported problems. Any information or evidence from the repair shop would therefore be helpful in allowing us to investigate this properly.We appreciate you bringing this to our attention and would be grateful if you could share any relevant documentation so we can look into your concerns further.***

Bedømt til 5 ud af 5 stjerner

Eastleigh cash converters staff memeber…

Eastleigh cash converters staff memeber Nikki

She was very helpful. She knew what she was talking about. Was willing to help me with any issue. I had. I will give her a 10 out of 10 for customer service services

15. oktober 2026
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Besvarelse fra Cash Converters (UK) Ltd.

Hi Craig Thank you for your review, Nikki will be plaesed to read this , we hope to see you again soon Kind Regards CCUK Support Centre

Bedømt til 2 ud af 5 stjerner

Poor after sale customer service

Poor after sale customer service!
*Shepherds Bush store*
I emailed in to ask before purchasing if the laptop was in Full working order with original parts ie charger etc. I was told yes. The cable to the charging port is loose and I’m worried if knocked it’ll break. No response!! Very convenient, got your money now you don’t care!!! This should have been noted as an issue and price reduced.

16. september 2026
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Besvarelse fra Cash Converters (UK) Ltd.

Hi Kayley thank you for your review, we are sorry you have casue to complain.Please email customerservices.uk@cashconverters.com where we will investigate Kind Regards CCUK Support Centre

Bedømt til 3 ud af 5 stjerner

digital camera online purchase

Ordered a digital camera online. I paid for express shipping the website states 2 - 4 days. The camera took 9 days to arrive. The store would not confirm or deny where the delay happened the only response to my email was “we will chase the courier and get back to you ” which they did not get back to me. The camera is largely as described other than being very dirty.

12. oktober 2026
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Besvarelse fra Cash Converters (UK) Ltd.

Good morning Tom Thank you for your revie, we are sorry to see you have cause to complain. Please email customerservices.uk@cashconverters.com where we will investigate the delay .Kind Regards CCUK Support Centre

Bedømt til 1 ud af 5 stjerner

Crooked thieves

I ordered a purchase from converters on eBay and paid a lot of money. The order was supposed to be delivered in two days. I sent 80 messages on the eBay app, but no one responded. I canceled the order the next day. After 5 days, a message appeared saying that the order would not be canceled even though it had not been shipped. Thieves, fraudsters. I am saving myself from them. I really don't buy anything from them. Thieves, fraudsters, they didn't want to refund my money even though the package hadn't been shipped. I waited 6 days. Thieves.

7. oktober 2026
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Besvarelse fra Cash Converters (UK) Ltd.

Good morning Pawel thank you for your review, we are sorry to hear this . Please use the following link which will take you to the stores contact details https://www.cashconverters.co.uk/stores Kind Regards CCUK Support Centre

Bedømt til 5 ud af 5 stjerner

I went to Hounslow cash converters and…

I went to Hounslow cash converters and bought 2 iPhones I got at good price 1 weeks ago - I found speaker fault and went back and see the manager Terry and staff Shaun who tested and confirmed this - I got my money back on 1 and I am happy with the other phone all working very easy to deal with this honest store and will return thank you

12. oktober 2026
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Besvarelse fra Cash Converters (UK) Ltd.

Thank you for your review regarding the Hounslow store ,we hope to see you again Kind Regards CCUK Support Centre

Bedømt til 3 ud af 5 stjerner

They are ok when you compaire them to…

They are ok when you compaire them to what other "competitor" pawn shops sell simlar items for cash con is cheaper. but im going to hold off a couple of stars because when you order somthing from their website it usually takes them multiple days to ackowledge it and it ends up being a good hand full of days till the courier even recieves it. i feel a company as big of cash con could do so much better with delivery speeds. i understand each store is franchised and operates slightly different but surely theres still no excuse to get an order out within a working day or 2, no?

12. oktober 2026
Uopfordret anmeldelse
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Besvarelse fra Cash Converters (UK) Ltd.

Thank you for your review, we appreciate your feedback.We will pass this to the webshop team to reviewKind Regards CCUK Support Centre

Bedømt til 1 ud af 5 stjerner

TWO PHONES BOUGHT BROKE

I bought two phones now. First one, battery drained in two hours so bought it back. Second one was very scratched which is fine, and said to be all good inside, one and a half months later the iPhone 16pro wouldn’t charge and so I ran to a local shop to take a look. They plugged in a machine and found low to no voltage on the phone I gave. They said it was the motherboard.

As I needed my phone but didn’t know my way to the cash converters in brick lane without my phone and didn’t want to lose all of my saved things and data, I bought a new phone at the shop so I could transfer as much as I could before the phone died. Obviously you need your phone for everything’s now so I needed to get one.

We just about uploaded most content, but some couldn’t sent because of the fault, and the battery being drained.

I took the phone back for a refund which states 12 months with cash converters, but they refused it and tried to make it out my phone had been opened which is not true.

I have a proof of my phone being tested through the machine and they are making it SO difficult to get my £500 back. I’m absolutely appalled.

Don’t shop here.

2. oktober 2026
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Besvarelse fra Cash Converters (UK) Ltd.

Hi Jen,

Thank you for your review we are sorry to hear about your experience please email customerservices.uk@cashconverters.com in your email can you confirm the name of the store and when you made your purchases. Once received this will be sent to the area manager to look into.

Kind regards,
CCUK customer support team

Bedømt til 1 ud af 5 stjerner

Ordered a HomePod for next day…

Ordered a HomePod for next day delivery, item turned up 2 days late (Can understand that its was the delivery company) Open the HomePod to find it was packed really badly to the point it had damaged the HomePod very badly. Sent the photo's to this store and was offered a £70 pounds part refund, WHICH I AGREED TOO. (Added Email As Photo Below), Then the Manager Myles decided not to honour this offer. So i now have to wait in an extra day to return the item they broke, and waste another day, So i requested a phone call from the manager and he was very rude he's answer was report it to Head Office as we are a franchise and they will do nothing anyway. NOT A COMPANY I WOULD USE AGAIN, AND WITH XMAS ROUND THE CORNER I WOULD USE A COMPANY THAT HELPS THERE CUSTOMERS. Copy Of email On My Google Review. Please Check That.

Have replied to Cash Convertors with all the details and they didn't do anything to help, Im left out of pocket, and they just tell you to contact them to make them look as if their helping. NOT A COMPANY I WOULD USE AGAIN.

9. oktober 2026
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Besvarelse fra Cash Converters (UK) Ltd.

Hi Pete,

Thank you for your review we are sorry about your experience please email customerservices.uk@cashconverters.com in your email can you provide your order number this starts with PO this can be found on your order/dispatch email, also any communications you have between you and store. Once received this will be sent to the area manager to look into.

Kind regards,
CCUK customer support team

Bedømt til 5 ud af 5 stjerner

Perfect 👌 nice happy staff willing to…

Perfect 👌 nice happy staff willing to help u offer good prices. & they don't take people's misfortune & always take ur serial number of my items. Way better then cashgenorator they r thieving people's item's & replaced with bad faulty item's never again should've known why more customers go there & cash generator is always empty with no customers 🙄 when I'm there. stay well away from them belive me all there branches in the UK. Snooze u will always lose always better out there. Stick wid these & they send 2/3 text 2 remind me nice. Instead of a wats app text which I don't always have data thank u nice 2be nice key point in business. Instead of taken people's misfortune by hoping 🙏 I lose my item. They deserve extra £ no matter how many times sometimes I have to renew. They r worth it's life savers in every way possible. 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 ten stars not 5 there perfect good customer service happy staff all the time kings heath branch birmingham!!! ♥️ !!!

9. oktober 2026
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Besvarelse fra Cash Converters (UK) Ltd.

Hi Louise,

Thank you for your review and custom we are pleased you have found the kings heath team to be helpful and competitive with the prices.

Kind regards,
CCUK customer support team

Bedømt til 5 ud af 5 stjerner

Bought a galaxy tab ultra from the…

Bought a galaxy tab ultra from the Birkenhead store. Great price and the youtube video they posted let me see the condition in detail

9. oktober 2026
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Besvarelse fra Cash Converters (UK) Ltd.

Hi Aaron,

Thank you for review we are pleased you are happy with your purchase, and you found the YouTube video to be helpful showing the condition of the tab.

Kind regards,
CCUK customer support team

Bedømt til 1 ud af 5 stjerner

I was sold a faulty item and did not receive a refund on my return postage not happy.

After buying an item from cash converters Finchley ballards lane. I was disappointed when the camera lens arrived and was non-functional.
In my opinion it has not been tested, I received an untested lens
The lens was returned and I received a refund however the £4.50 postage has not been refunded.
I did email the store on two occasions but I got no reply.
I cannot recommend this store at all.

8. oktober 2026
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Besvarelse fra Cash Converters (UK) Ltd.

Hi Jason,

Thank you for your review we are sorry to hear about your experience please email customerservices.uk@cashconverters.com in your email can you provide your order number this starts with PO this can be found on your order/dispatch email, also any communications you have between you and store. Once received this will be sent to the area manager to look into.

Kind regards,
CCUK customer support team

Bedømt til 5 ud af 5 stjerner

I walked into the Slough branch all…

I walked into the Slough branch all stressed as I have never been to a cash converter in my life
Walk in meet this young lady called Diana at the Slough and she was absolutely amazing she gave me the best deal and guided me so well in every point of my Sale big up on that Diana your and absolute gem and your customer skills amazing cash converters Slough do not loose her

9. oktober 2026
Uopfordret anmeldelse
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Besvarelse fra Cash Converters (UK) Ltd.

Hi Farooq,

Thank you for your review and for using cash converters for the first time, we are pleased that Diana put you at ease and was able to give you the best deal, while taking the time to explain the services the store offers. Here at Cash Converters we put customer experience and satisfaction as our priority, and your review reaffirms the hard work Diana and the team put in every day.

Kind regards,
CCUK Customer Support Team

Bedømt til 5 ud af 5 stjerner

Excellent service at Cash Converters Hounslow!

A big thank you to Tanu for being so kind, friendly and helpful with my loan. I visited early in the morning after waiting outside in the cold, and she even offered me a cup of tea or coffee, which was such a lovely gesture! She made the whole experience easy and pleasant.

The entire team is always welcoming and professional, including the wonderful store manager. Truly excellent customer service. Highly recommended!

8. oktober 2026
Uopfordret anmeldelse
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Besvarelse fra Cash Converters (UK) Ltd.

Hi Natalia

* can you edit your review with the name of the store *

Thank you for your review and comments for the team especially Tanu we are pleased you found Tanu to be friendly and helpful with your loan and the nice gesture of the tea or coffee. Thank you for recommending cash converters. Here at Cash Converters we put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team puts in every day.

Kind regards,
CCUK customer support team

Bedømt til 1 ud af 5 stjerner

Faulty phones

I bought a phone online from here. Turns out it was faulty and wouldn't even turn on. Took it to a phone shop to see what's wrong with it turns out the battery was well and truly broke. Be careful buying phones from here they clearly don't check to see if they work before selling them on

8. oktober 2026
Uopfordret anmeldelse
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Besvarelse fra Cash Converters (UK) Ltd.

Hi Daniel,

Thank you for your review we are sorry to hear about your experience, please email customerservices.uk@cashconverters.com in your email can you provide your order number this starts with PO this can be found on your order/dispatch email. Once received this will be sent to the area manager to look into.

Kind regards,
CCUK customer support team

Bedømt til 5 ud af 5 stjerner

Great experience......

038600332446 Tag watch.

I bought the watch from the Falkirk branch and I dealt with Myles.
He was extremely helpful and friendly and made the purchase very easy and responded extremely fast to my questions via email.
The watch arrived the next day and was well packaged.
I would highly recommend Cash converters and Myles.
I have used them before and always find them fair and a excellent company.
5 *****

8. oktober 2026
Uopfordret anmeldelse
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Besvarelse fra Cash Converters (UK) Ltd.

Hi Patrick,

Thank you for your review, custom and comments for Myles we are pleased you found Myles to be helpful and friendly and made your purchase very easy and responded extremely fast to your questions via email. Thank you for recommending Cash converters Falkirk and Myles.

Kind regards,
CCUK customer support team

Bedømt til 5 ud af 5 stjerner

Cash Converters Rotherham 5Stars ⭐⭐⭐⭐⭐

Amazing staff manager Hailey was exceptional, store associate natalie was superb all in all very friendly helpful dedicated and always out to make the customer happy five-star service all around and would recommend very highly.

8. oktober 2026
Uopfordret anmeldelse
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Besvarelse fra Cash Converters (UK) Ltd.

Hi Ahmed,

Thank you for your review we are pleased you found Hailey and Natalie to be friendly helpful. Thank you for recommending Rotherham cash converters Hailey, Natalie and the team looks forward to seeing you again.

Kind regards,
CCUK customer support team

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