Carpet Gallop Anmeldelser 

The team at Carpet Gallop have been great. I appreciate that COVID has caused issues with supply. I think this is due to their suppliers being closed for three months. They kept me informed and delivered when they said they would.

Loving our new surface.

Its gone! Finally!

I would not usually post such disparaging reviews of someone else’s business however I am unsure how anyone could get away with the supply of an equestrian surface which quite frankly is DANGEROUS, TOXIC and NOT FIT FOR USE is beyond me, and given you cant have a horse for sale fart in the wrong wind direction without horse dealers being slated and given opinions on these days, I thought I would write my own review of a very dodgy equestrian SURFACE dealer.

EVERYTHING I AM WRITING IS FACT AND SHOULD SERVE AS A WARNING TO ANYONE PUTTING A SCHOOL OR SURFACE IN!
I have run a riding school for the past 10 years and have spent at least 20 hours of those weeks walking up and down areans. I would like to think I know surfaces, how they change with the weather, ways of going, and have even unwittingly eaten some, so I am quite the expert. I am quite at home in sand, you could say, although at this time of year I prefer the sand to be of the beach variety.

Because of the heavy and repetitive use riding school surfaces get, I have used have needed topping up and at I have completely redone at least one arena. I have always used professionals to do this and have always used and recommended the same supplier of equestrian surfaces, who has been fantastic.

When I decided I was going to downsize my business in April this year I moved to a much smaller property. The school was 20 years old and needed replacing.

We obtained quotes and were very happy with one contractor (who I have to say has been fantastic through this entire palaver) We asked for top grade silica sand and fibre surface. This is what I have used previously and has been fantastic. It is perfect for the use that my schools get.

The contractor was recommended CARPET GALLOP UK and dealt with the supplier direct. He was assured it was exactly the same as the fibre surface I had used previously.

It was then delivered.

Firstly, it stunk, of fish.

It was not what was ordered. You can read the reviews of what lurks amongst the chopped up carpet, as my contractor is not the only person who has been COMPLETELY HAD by this company. There’s an entire facebook group devoted to what you get as an added bonus to your thousands of pounds worth of surface…but we found car parts, some spikey wood, bits of window, and some southern fried chicken wrappers. Had I known what he was ordering, I could have done my homework… but I didn’t and in the contractors defence when you google the reviews there’s a load of positive ones. Which is odd given how bad it is.

The CARPET GALLOP UK surface is not safe for horses, children, dogs, chickens or whatever. DON’T BUY IT. EVER.

It is so bad, in fact, I wouldn’t bury my worst enemy in it….even if they had died first, because no one deserves that level of undignified end….even the crook that supplies this surface on the false promise that it is “The favoured surface of Mark Todd” (I am sure Mark Todd would be delighted his name is being used to sell chopped up and contaminated rubbish with a chicken nugget side dish) wouldn't deserve to rest amongst the filth they supplied us with.

It is UNSAFE. It is CONTAMINATED and will harm people and horses. If not with the random rubbish in it, but with the smell or the possible lice that you will get if you have misfortune to fall of your into it.

I have photos and videos. Just don’t buy it. Save your money, send it to me now and ill go to the Bahamas. Many thanks.

Anyway its off of the arena. Thank God. Its still here, in a fishy rotting have pile, and if the dodgy Carpet Gallop Man called Mark doesn't arrange collection when he said he will I have great plans for my own return of his fishy stinking contaminated grot bag surface.

And we are getting the surface I recommended in the first place….

We received our order when it was promised and the delivery driver was absolutely brilliant 5* on time and very helpful even though it was dark and late. Can’t thank him enough.

Carpet gallop have been great from start to finish we really needed out training arena finished off, and carpet gallop delivered on time and even helped us to lay our surface

Mccrane equestrian centre

Love our surface. It has enabled us to keep riding all year round even in the deepest of snow and treacherous ice. Fast delivery. Easy to install and good value for money. Low maintenance. Polite friendly helpful team. A must for anyone who doesn’t want to spend thousands on hard sand that freezes.

Now I realise some people have had a good experience with this company, mostly from the racing and high competitive circuit , lucky them, but a lot more ' normal ' people like me have had a totally different experience as have many other people I know. I have hundreds of photos and videos to prove how bad my arena is that they took 25 weeks to build last year, instead of the 4 quoted -and of the contaminated surface that was supplied . They fobbed me off with an inadequate job , broke deadlines,didnt finish the job or offer to replace the surface left my field in a mess strewn with rubble and damaged my property . I tried court but the company they told me to pay , Emerald Trading went into administration,This year they bought their own product name back and are still selling the same surfaces with the same people, website phone number and facebook page despite owing money to a list of creditors.
This should have been my dream arena, a' flagship' they said ' best arena in the area' but it is a shambles and I'm having to sift out the rubbish by hand because I cannot use it for fear of injury or afford to replace it .
They say they didnt finish the job because I didnt pay the balance, but it's the other way round ! who in their right mind would pay for an unfinished useless product that they didnt even come to look at or offer to put right and risk them never coming back to sort it!
This experience has ruined my life to the extent I am thinking of giving up horses and I wouldnt wish the same on anyone. AVOID

I now have two friends who are in dispute with this company. They cannot post anything online as yet as they are issuing legal proceedings. Please, please join the group on Equestrian Scammers Disputes to see all of the people who have had major issues with the Company, please check Companies House and avoid other companies run by the same people. As well as the company Emerald Waste Trading Ltd which is now in Administration. A quick google should give you all the info you need! BEWARE and make sure if you are paying you can get your money back when you either don’t get delivery, fibre is hugely contaminated (then will cost you double to dispose of) or you receive no where near the amount quoted for!

Please also be very careful when dealing with any of the following companies, some set up this year.

Carpet Gallop Limited
Carpet Gallop Equestrian Surfaces Ireland Limited
Carpet Recovery Ltd
Envirobed Ltd

Emerald Trading Waste Solutions

RSA Environment (Nottingham) Ltd
Slip Farm, Marchamley, Shrewsbury, England, SY4 5LE

RSA Environment Ltd
17 Barley Bank Meadow, Telford TF1 6PB

Emerald Trading Recycling Ltd,
Unit E, Aston Road Ind, Wem. SY4 5BE

Envirobed Ltd at Slip Farm

Has improved an older rubber surface no end! Really brought life back into the surface and helped with both its rideability and how the surface copes with weather and use. Horses move very well on the surface too.

Both horse and rider benefit from this fantastic surface. Not only is it sustainable and environmentally friendly being from fully recycled material, but it leaves us both with a spring in our step. No more boggy patches in the arena, easy to maintain and great coverage. Would recommend

Fab service frome start to finish and the surface the same delivery on time and always there to help highly recommended

Highly recommend Carpet Gallop. The team were so helpful from start to finish. I ordered the GTech Fibre topper for my arena and it's brilliant. My horses love it, I love it and even my instructors have said how good it is as they don't get sore legs from standing on it all day coaching! So far it's been through high winds, heavy rain and very hot days yet it's sat there perfectly. It takes very little maintenance and was so easy to lay to start with.
I've been so, so impressed with it and most importantly, my horses are moving even better on it.

After a few issues with delivery , not arriving on the day promised and came in 2 separate loads so we needed to hire a forklift for 2 days and had 3 men standing around for 2 separate half days . We eventually got our surface and we are very happy with it . If it hadn’t been for the delivery issues I would of given it 5 stars .
Yes it did smell a bit , but it is recycled carpet shredded so yo be expected . It is great value for money !

I would like to share our experience with Carpet Gallop. In December we ordered 55t of material, asking for delivery in February. Due to the pandemic we were informed about possible delays. We paid everything in advance. Deliveries started in June. We were incredibly surprised, as the lorries were only half full and loaded with small amounts in big bags:

05.07.2002: 12 bags 200kg each: 2400 kg
06.07.2020: 14 bags x 200 kg – 2800 kg
5 bales x 860 – 4300 kg
09.07.2020: 6020 kg
10.07.2020: 14 bales - 2800 kg
09.08.2020: 9 x 386kg = 3480 kg + 14x200kg = 2800 kg

In total they delivered 24 600 kg out of requested (and fully paid) 50t. Of course, it cost us a lot to organize the unloading every time a truck arrived. One of the bales was contaminated and we had to pay additional costs for removing the material as we were not able to use it (it was a different material, smelly and full of plastic and garbage) but this is not the worst part. Carpet Gallop were not able to deliver the remaining 30t, they lied to us on many occasions that the material was ready, and that they were organizing transport for delivery. After several weeks of asking for our delivery and listening to false promises, we decided to cancel the contract and ask for a refund for the missing 30T as we had no choice but to order it from another company. CEO of Carpet Gallop accepted and promised to refund the next day. Trusting him, we organised and paid for the material from another company. CEO lied to us on more than one occasion that the refund was done. The money was never refunded from Carpet Gallop. He also did not respond to a formal call for payment. The Case is now with our lawyer as we are forced to take legal action against Carpet Gallop. We suffered a lot of stress and our business was in danger as we were not able to ride on unfinished arena.
Please do not make the same mistake as we did, stay away from Carpet Gallop. We have proof of everything stated above.

Mateusz Gieryn

Due to the pandemic and some machinery issues our collection date was put back twice but , true to their word , the product was released for collection and I arranged to pick up 22 bulk bags of the Gtech carpet fibre top surface directly from the factory . As its shredded vehicle carpet there we absolutely no metal parts and other than some clumps of "fluff" its was all usable , clean and of a consistent size . it was easy to handle and spread and now it has mixed with the sand base it rides very well in addition to retaining moisture and stopping the wind from moving the sand around / out of the menage . I am very happy with the product and would recommend.

The best surface I have ever ridden on!
I bought the gtech fibre to go on top of my old sand surface and it’s turned it into something amazing. It doesn’t ride deep and so easy to maintain. The service I received from office staff to delivery was fantastic. Totally recommend this company

Had my ménage done by carpet gallop just after lockdown. The team was very professional and did so well under the new circumstances. Thank you so much for making the process so easy. Product is great, staff are lovely 5*

Ordered a surface last year which had a higher than normal sponge content , Mark was really good he came out and agreed to replace it , Covid hit and a bit of a delay but all sorted and received really excellent service .
I must add to be really fair the original surface rode really well just the lighter appearance needed sorting , this surface is really low maintenance we have big show horses and they all love it best surface we have ever had . Thank you .

Cant speak highly enough of Jenny. Came to her with my business and solution was provided at a great cost. Friendly and efficient.

Please please please DO NOT even think about placing an order with this company...... the product is so full of tin cans, carpet gripper, steel door plates, nails, hard plastic Etc it’s a miracle there’s enough room on the delivery wagon for any carpet fibre.
All the fake reviews you see on every review site as well, you know the ones with just 1 review lol.
Company’s going out of business that were owned by the current owners wife and son....... crooks!!!!!!!!
I’m currently claiming S75 on credit card so fingers crossed on that one.
AVOID AVOID AVOID!!!!!