Carpet Gallop Anmeldelser 

Queried the bogof offer but think its very misleading as u don't buy 1 get 1 free you are paying fir every bale.Think they trying to baffle people with figures and the transport costs are way over the top even though I know transport costs are high these quotes are ridiculous. Tried to query the offer but not addressing the problem. I run a business myself so know the costs & also know when I'm getting the run around.Will try another company who speaks straight to me

Carpet gallops no aftercare at all. I payed for 40 bales and received 38. Mark did not want to know kept saying they would ring back and was to do with weight, but as far as I was concerned I paid for 40 bales so I wanted 40 bales (you don’t buy 6 bananas and receive 4 ) Eventually got it sorted 3 months later not by them but big recycling company that supplied the surface initially Mark is just an agent There was plastic in the surface no metal but that hasn’t worried me at all just picking it up as I find it. Very pleased with surface So my recommendation to deal with would be The big recycling company ( fibre for equestrian surfaces) as customer care is far more professional. Alex & Michelle sorted my problem in a couple days. Its the same surface just not a middle man !!

We used Carpet gallop for our arena surface top up. I must say, I was dubious after reading other reviews. Ignore all negative reviews, this product is a great addition to top up your existing surface.

Delivery took a while, after paying for the product it took another 2 weeks before we got the 15 bales delivered.

Having spoke to Mark on a few occasions throughout the sale. He was very honest and admitted he’d messed up with the logistics!

100% recommend to anyone looking for a good cheaper alternative for arena top up.

Thank you
Ashley
C/o Buckstone Livery

Please DO NOT use this company for your arena. We have just had a brand new 20x40 arena built and as you can imagine it wasn’t cheap. We contacted this company to have carpet fibre added to the silica sand we had already put down. It was delivered very quick and we started to unravel the large bales straight away. Once we opened them, the smell was horrendous and noticed that the carpet fibre supplied was more fitting to a landfill site. It was full of debris, big chunks of underlay, carpet gripper, lumps of sharp metal, clothing, glass, tiles etc etc. We contacted Mark who said that he would sort it, after many Emails saying that we wanted him to come and take the surface away and either give us our money back or supply us with a different type of surface. I told him that my partner had already spent more than 9 hours sifting through the carpet picking up the rubbish and his answer to that was,” well most of it will probably be out by now so I’ll send some staff up to clear it by hand” and he insisted that it would be cleared and it would be fine…obviously this would be impossible as the arena was full of so much rubbish. We have photographs of all the debris we had found. We are now in the process of having it all removed by another company bailing them out. So if you decide to use them..then use at your own peril

Excellente prise en charge. La fibre pro est de super qualité. La livraison est super rapide. Je recommande largement.

The company and the product are fantastic .
I was unsure of the ideal surface for my arena and had literally a million questions . The support was fantastic and mark was very helpful , before ads after the surface was laid . Highly recommend .

Mark was overall helpful from start to finish!
Despite some negative reviews I read online, I chose to see for myself the quality of the surface & the customer service I received & all has been excellent.
When having to organise the transport of these products it can be challenging to say the least, so having Mark organise it all including recommendations for the best surface for me has been so helpful.
Always available to take my calls for any questions or worries I have.
Would definitely recommend for a stand alone surface (fibre) which we have.
Will look forward to seeing how my new ménage performs over the next few years 😊

Fantastic service and great product! Just had the more refined top up surface for our original CG surface. Really easy to put down and the horses work well on it! Thaks for your prompt service!

Whilst looking for a provider for my Arena, I came across Carpet Gallop. Although reading through the reviews there were a few that were not very positive, along with some good reviews.
I decided to ring the company, they were very pleasant and helpful, listened to my requirements and offered a great service to which they adhered to. To which I will continue to use.
Great product
Highly recommend

Great service. Friendly and helpful staff! Riders and horse are very happy! Definitely would recommend. No request was too much for them! Thank you!

Great service ,

Seen a few mixed reviews , but from start to finish we had a great service, highly recommend!

Was completed with great communication.

When looking to resurface our Arena, id done my research and saw these bad comments about Carpet Gallop and they are not good. Well I bit the bullet and I had no problem what's so ever. Mark was so helpful and gave me so much info about how this should be done. We had a little hiccup with the transport, but that's transport. If you understood transport you would know that its on its arse and haulier's are struggling to make ends meat!
So thanks to Carpet Gallop for everything!!!

Arnaque ne pas acheter sur ce site et le dénoncer sur econsumer.gov cette société ne livre rien encaissé et ne livre pas. Paiement en août jamais livré à ce jour soit 8 mois après

We ordered our 60 x 20 arena kit in April '24 it was delivered on December 5th. We even had to order our own fencing as carpet gallop couldn't deliver the kit fencing. The whole experience was the most stressful time of our lives, having to repeatedly tell contractors 'sorry not today' as numerous promised delivery dates came and went. They obviously have serious cash flow problems. We spoke to the company who supply their fencing and they told us that they owed so much money they wouldn't supply them anymore. Its your decision, but I wouldn't touch them again with a 60 metre pole

Don't buy from this company. They deliver illegal carpet that stinks and contains glass, metal and lumps of plastic. They don't take it back and they don't refund you either

Arnaque ne livre pas et bloque mais garde l argent

Very happy with the product we revived it was actually far better than expected very consistent and is just perfect for our turn out pens and looks very good Mark and his team where great from taking the order to chasing up the delivery as the weather had effected delivery . Very much value for money product. Dunmar stables

Entreprise à fuir !
Commande passée il y a 4 mois l'intégralité de la somme est payée et on nous fait tourner en bourrique toutes les semaines concernant la livraison . On nous promet une date mais toujours rien et ainsi de suite . J avais mit du temps à me lancer et je regrette entièrement ce choix d entreprise qui de plus ne vous rassure pas du tout bien au contraire il n y a plus de son,plus d image. Quel honte et cela reste sur le marché ça devrait être banni !!

The worst company I've ever had the misfortune to deal with. Ordered a standalone surface but after seeing lots of negative reviews I cancelled my order. 2 months later I'm still waiting on a refund, excuse after excuse, lie after lie. Please don't get sucked in by them they are con artists and thieves. They owe me 8k and are now not responding to my emails or calls... 🤬🤬

I have just received 3 bales of fibre for an arena top up and am really pleased with it. I wasn't sure how big the new round bales would be but they are huge. 500kg each and amazing value for money as included delivery. My neighbour works for a well known arena surface company and couldn't match what I paid at trade price. Staff were always friendly to deal with and always got back to me quickly. I have absolutely no affiliation with this company, am just very happy with my surface. The delivery driver even stayed and helped to roll the bales into the school