I was looking for some walking boots for my son’s upcoming scout trip and the staff at this store were so incredibly helpful. They were very knowledgeable and made me choose the perfect pair. The stor... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I went in for a waterproof cover for the camping trolley cart that you sell but you do not sell it but your very helpful usomer service assistant showed me an alternative. It fits 100%. Excellent s... Se mere
Virksomheden har svaret
Good communication, friendly staff. They helped me get rid of the over huge delivery box and the filling paper inside. When you deliver to one of your own shops, you might not need all this extra wrap... Se mere
Virksomheden har svaret
It is the second time that I had a bad experience at the store in Bromley. The staff behaved as if we were intruders, interrupting their chats. Some items had no labels, there were 2 of 3 people actin... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Blacks - Bromley
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktoplysninger
65 High Street, BR1 1JY, Bromley, Storbritannien
- 02036 758118
4,7
Fremragende
426 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good value products
Good value products, helpful and friendly staff.
12. maj 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Bromley
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Blacks Customer Care Team
Quick and efficient
Quick and efficient, had product in stock, no pressure to buy.
11. maj 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Bromley
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Blacks Customer Care Team
Great experience at Blacks Bromley
Great experience at Blacks Bromley, Kent with great team and service from Kaitlyn & Josh!
10. marts 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Bromley
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Blacks Customer Care Team
Go to amber for excellent service.
I was met with a lovely smile from a young lady as soon as I entered on green. She directed me to what I needed and make it quick and efficient to amber. I believe the lady was called red. She was kind a sweet and help me on my way.
7. maj 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Bromley
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Blacks Customer Care Team
Staff friendly and attentive
Staff offered help within minutes when I entered the shop looking for shoes (Boots), their advice on sizes were good, they were attentive and friendly, making good eye contact
5. maj 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Bromley
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Great range of clothing and accessories…
Great range of clothing and accessories and friendly helpful staff.
6. maj 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Bromley
Hi,
Thanks for taking the time to leave us feedback. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Blacks Customer Care Team
We needed a new sleeping bag a rucksack…
We needed a new sleeping bag a rucksack the staff were very helpful and accommodating.
4. maj 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Bromley
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Blacks Customer Care Team
Besvarelse fra Blacks - Bromley
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Blacks Customer Care Team
Cate
This little lady helped me. At my age it’s hard to find a sweet and kind person that we take the time to explain as my hearing is not as good as it was. I think her name was cate. She definitely deserves the bonus.
4. maj 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Bromley
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Blacks Customer Care Team
Found a store to be extremely helpful…
Found a store to be extremely helpful and professional. The price was good and I was able to find everything I needed for my child’s DofE trip.
4. maj 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Bromley
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Blacks Customer Care Team
Great customer service and great deal…
Great customer service and great deal on quality hiking boots
1. maj 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Bromley
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Blacks Customer Care Team
The staff are so kind and helpful
The staff are so kind and helpful. I was preparing for a camp and I had no idea where to start from but the staff especially Robin and his team were patient in supporting me in picking some really useful camp items such as torch, bag, tent, etc.
Such super awesome staff.
Thank you 🤩.
30. april 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Bromley
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Blacks Customer Care Team
Very good service
Very good service and balance between asking you if you need help but not pestering you. Knowledgeable about the product (rainproof jacket) and presented options well.
25. april 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Bromley
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
The attendant was really helpful
The attendant was really helpful, he tolerated my irritating son, they were well stocked and reasonably priced,
28. april 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Bromley
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Blacks Customer Care Team
My husband and I went into Bromley…
My husband and I went into Bromley store to look at men's trousers. Staff came and spoke to us and told us about other suitable items. We ended up buying 2 pairs of trousers and a ladies coat. Store was tidy and clean and all staff approachable and friendly- thank you all
27. april 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Bromley
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Blacks Customer Care Team
Superb experience at Blacks in Bromley
Superb experience at Blacks in Bromley. The advice given was spot on. Clare was excellent. In fact, the whole team worked well and were professional and knowledgeable
26. april 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Bromley
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Blacks Customer Care Team
I went to return one of my online order…
I went to return one of my online order yesterday. I couldn’t fault their service in anyway? The staff ( Simon) was very helpful and instantly ordered me the right size without any fuss. Saved my time ordering another one on-line and paying the postage again. Well done!
24. april 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Bromley
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Blacks Customer Care Team
Absolutely fantastic technical…
Absolutely fantastic technical knowledge by the tall male sales person. Best advice I have ever received on the fabric and technology of walking boots. Made the whole experience a delight.
1. april 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Bromley
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Blacks Customer Care Team
Excellent service
Excellent service. Knowledgeable and confident lady assisted us in store today. I didn’t get her name but I do know she’s new - when she told me at the end of our shop - I was totally shocked. She said it was the training but as an ex retail leader I know that training can only do so much! She is an asset!!
The receipt says asst: 003
Clerk: 001
Trans: 909 2 20577A
30. marts 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Bromley
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
The product is excellent but not the sales man
I am very happy with the product northface backbag and the price but the young man on the desk he is not willing to communicate or to answer any questions sorry for my language he is not happy to see me in the shop
26. marts 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Bromley
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at blacks.co.uk/customer-care/contact-us
Thanks again for your time,
Blacks Customer Care Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.